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Post by BuckDenaro7: Elite Trader on Sept 26, 2009 16:00:12 GMT -5
Ok, i went to my TRu last night in order to buy a discounted RSR MITB. I found the last one that ended up ringing up to $69.99. I then realized that it was previously opened and pices were missing. I called an employee over to talk about this and their response was "We are not going to do anything about that" I then requested to speak to a manager who came and has the same crappy attitude. The was a nasty old lady. They refused to give me more of a discount when i responded with "Thanks for your help, i will be talking to (TRU) headquarters" and walked out.
thanks for reading, please share opinions
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Ben
Main Eventer
WF 10 Year Member
Hi.
Joined on: Aug 1, 2009 22:41:23 GMT -5
Posts: 3,800
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Post by Ben on Sept 26, 2009 16:04:31 GMT -5
Talking to higher ups like mentioned would be your best bet. Since not shopping their seems crazy.
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Post by Y3RP: LA MARAVILLA!!! on Sept 26, 2009 16:09:58 GMT -5
Why not just return it again, and get your money back.
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MR._SOCKO
Main Eventer
Joined on: Jun 2, 2002 11:08:22 GMT -5
Posts: 4,268
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Post by MR._SOCKO on Sept 26, 2009 16:26:06 GMT -5
Weren't they originally $99.99 when they first came out? I was going to buy one the other day until I noticed that they were now $119.99.
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Post by fallbrawl on Sept 26, 2009 18:35:02 GMT -5
I would also complain to the tru headquarters about the bad service.
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Post by TD#1=My head hurts on Sept 26, 2009 18:38:04 GMT -5
My TRU is just a hit or miss When it comes to figures. But They Never gave me any kind of attitude.
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satas
Superstar
WF 10 Year Member
Joined on: Mar 9, 2002 21:02:41 GMT -5
Posts: 558
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Post by satas on Sept 26, 2009 18:57:09 GMT -5
All clearance legos, etc (things that could be missing pieces) at my local toys r us clearly state "AS IS" on the box
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Post by angry2k9 on Sept 26, 2009 19:02:52 GMT -5
there's no reason to make blank threats at them.
the little hustler yerp even had a decent idea, buy it and return it for a new one at another store.
$70's kinda steep for the ring and stuff missing though, youre right
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Post by BuckDenaro7: Elite Trader on Sept 26, 2009 19:05:20 GMT -5
I was pissed. Still am, but i will call tru corporate and keep updates on here
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Post by sweetchinmusic1997 on Sept 26, 2009 19:27:09 GMT -5
Call TRU corporate!!! Your TRU sounds bad, well at least you have wrestling figures and rings in your TRU
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Post by sandman15 on Sept 26, 2009 19:46:08 GMT -5
i'd take it back to the store
they think they can insult you over the phone because you cant lamp 'em but they wont do it at the store
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Deleted
Joined on: May 19, 2024 7:15:50 GMT -5
Posts: 0
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Post by Deleted on Sept 26, 2009 20:26:03 GMT -5
Good luck with corporate... they're even less helpful than the individual store managers.
I had an employee basically refuse to sell me a PS3 without buying the extended warranty. He actually argued with me for almost 15 minutes and would NOT ring me up. Finally when I said if he didn't shut up I wasn't going to give him my $500... and he said "bye" and turned away from the counter!! I called corporate and they barely even apologized and sent me a $10 gift card for "my troubles" F them!
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Post by ragincajun713 on Sept 26, 2009 21:42:22 GMT -5
Where is that TRU located, so at least you can deter business from them and no one from here will go to it.
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Post by JCF on Sept 26, 2009 21:45:36 GMT -5
I assume you're talking about the TRU that's closing down? It's not their fault the set was open, and you're already getting a discount on the set anyway, so I really don't see the problem.  |
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Post by BuckDenaro7: Elite Trader on Sept 26, 2009 23:40:53 GMT -5
it is on Long Island. It was on clearence but only 30%. they wouldnt give me more or let me use cupons.
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DeeBoy21
Mid-Carder
Joined on: Mar 16, 2009 21:36:53 GMT -5
Posts: 480
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Post by DeeBoy21 on Sept 26, 2009 23:52:14 GMT -5
Man, I remember when my Toys R Us was nice when I was younger, now it's all run down and crappy. Shame that kids now a days don't get to have that same experience we did when we were kids.
I got the same problem at my TRU Buck...Angry little snobby pricks work there, that's why I go to the one in the next city, it's about a 30 minute drive, but they have an amazing selection and treat you a LOT better.
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Post by michs on Sept 27, 2009 0:20:27 GMT -5
When i bought my HIAC RSR the box was open, when i went to the front to pay i asked them "If an pieces are missing i would like a refund" they agreed, there were none missing  |
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Post by ballinbrother44 on Sept 27, 2009 2:23:24 GMT -5
The Toys R Us I go to, is fine. They have a really nice wrestling selection.
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Post by carly1988 on Sept 27, 2009 4:20:47 GMT -5
a lot of times managers dont have any control over "discounts" they can take the item off the floor and return it to the vendor but cant mark it down. Its a pretty common thing in retail. I wouldnt have marked it down either
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Bullet Club.
Main Eventer
Too Sweet
Joined on: Jun 6, 2008 10:25:23 GMT -5
Posts: 4,690
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Post by Bullet Club. on Sept 27, 2009 11:35:58 GMT -5
i hate people like that with crapty attitudes
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