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Post by juicewinslow on Jan 23, 2010 17:28:26 GMT -5
Today I picked up Cody Rhodes/Ted Dibiase 2-pack and MVP Elite.
Cody Rhodes left leg is warped and doesn't stand up straight.
MVP's right foot is loose and seems like it's about to break off.
Is there a number or more preferrably an e-mail, so I could replace these?
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Post by pshinycollector on Jan 23, 2010 17:30:39 GMT -5
I dont think so you can take them back to the store and they will let you replace them.
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The Highwayman
Main Eventer
JP Deadly
Joined on: Feb 10, 2006 16:19:10 GMT -5
Posts: 4,371
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Post by The Highwayman on Jan 23, 2010 17:31:34 GMT -5
Yeah, just take them to the store, shouldn't be a big deal, just exchange them.
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Post by juicewinslow on Jan 23, 2010 17:32:39 GMT -5
Are you sure they replace opened items?
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Post by juicewinslow on Jan 23, 2010 17:33:21 GMT -5
Ones from Wal-Mart and ones from TRU.
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Post by pshinycollector on Jan 23, 2010 17:35:12 GMT -5
If they break yes.
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DKR
Main Eventer
It's all good...
Joined on: Feb 13, 2008 13:23:53 GMT -5
Posts: 3,916
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Post by DKR on Jan 23, 2010 17:42:55 GMT -5
There really isn't anything wrong with them. If they were broken, I would just go back to where you bought them, return them as defective, and get new ones.
Mattel does offer $10 coupons for a new figure, if there is really something wrong with them.
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Jimex
Main Eventer
Joined on: Dec 5, 2009 20:11:18 GMT -5
Posts: 2,794
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Post by Jimex on Jan 23, 2010 17:52:26 GMT -5
my elit cm punks right foot is loose and seems like its gonna fall off so maybe thats a problem with elites.
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Rhyno101
Main Eventer
Joined on: Dec 21, 2001 17:33:57 GMT -5
Posts: 1,243
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Post by Rhyno101 on Jan 23, 2010 18:17:42 GMT -5
my elit cm punks right foot is loose and seems like its gonna fall off so maybe thats a problem with elites. Both my Punk and Taker have loose feet. Doesnt matter to me because I just display them anyway. Also my Rhodes took a little work to get it to stand right. It is the way the packaged him that warps his legs a little. I have the same problem with some of my Jakks UFC figures.
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Post by juicewinslow on Jan 23, 2010 18:48:32 GMT -5
Kinda sucks, but oh well I guess.
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blkhart
POSSIBLE BAD TRADER
Joined on: Aug 11, 2005 23:12:08 GMT -5
Posts: 1,719
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Post by blkhart on Jan 23, 2010 18:57:33 GMT -5
i called mattel about my elite taker having 2 left feet and they sent me a 16 dollar voucher toward a figure.ill pm you the number
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Post by juicewinslow on Jan 23, 2010 18:58:27 GMT -5
i called mattel about my elite taker having 2 left feet and they sent me a 16 dollar voucher toward a figure.ill pm you the number Thank you!
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blkhart
POSSIBLE BAD TRADER
Joined on: Aug 11, 2005 23:12:08 GMT -5
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Post by blkhart on Jan 23, 2010 19:00:11 GMT -5
they are VERY good at customer service.i called them thurs and i got a voucher today(sat)
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Jimex
Main Eventer
Joined on: Dec 5, 2009 20:11:18 GMT -5
Posts: 2,794
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Post by Jimex on Jan 23, 2010 19:06:15 GMT -5
i called mattel about my elite taker having 2 left feet and they sent me a 16 dollar voucher toward a figure.ill pm you the number i would like to know the number cause i also bought a carlito & primo and the carlitos legs both of them dont move unless i force them
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blkhart
POSSIBLE BAD TRADER
Joined on: Aug 11, 2005 23:12:08 GMT -5
Posts: 1,719
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Post by blkhart on Jan 23, 2010 19:07:29 GMT -5
service.mattel.com
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Deleted
Joined on: Mar 29, 2024 10:06:59 GMT -5
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Post by Deleted on Jan 23, 2010 20:18:15 GMT -5
None of my mattels have problems except I ing hate the undertaker I shoulda got the edge
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Post by cobraviper81 on Jan 23, 2010 20:18:23 GMT -5
kmart exchanged my kofi. when i got him out of the package i noticed his right calf was on backwards and so the paint job on the tree was messed up too so i took it back and they let me get another. no problem at all.
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