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Post by tupac4life on Jun 17, 2011 15:00:58 GMT -5
I go into walmart and walk down the toy section, not expecting to find anything, when i spot a E8 Drew Mcintyre!!!!! iv been wanting this for a while so i pick it up, and what do you know, the front plastic has been cust and the belt is gone. that didnt stop me, i still was going to buy it.
I go up to the cash register and they scan all my items and then they get to the drew mcintyre, well he looks at it and this is how it goes
Cashier:We cant se you this
Me:Why not?
C:because it is a damaged item
M: I dont care, i will still pay ful price
C:Sorrry its against our policy
M:comon man, im willing to pay the full price
C:hold on lemme call the manager
Manager: Sorry sir this will have to go to claims
Me: but im willing to pay the full price
Manager: Sorry sir its store policy
So they refused to sell me the Drew Mccintyre even though i was willing to pay full price. its stupid if you ask me.
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Post by terraryzing on Jun 17, 2011 15:03:45 GMT -5
Wow that is ridiculous. It seems like these managers are different from store to store. Some get a hard on like this guy you dealt with. Others would have let you buy it I'm sure. You should contact customer service at Walmart and tell them the dilemma. Me, I wouldn't have let them tell me no-I wouldve brought up district managers and the like. Hell I'd have called customer service right there in the store! Raise a little hell ya know!
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Deleted
Joined on: Jun 14, 2024 1:02:50 GMT -5
Posts: 0
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Post by Deleted on Jun 17, 2011 15:06:05 GMT -5
Its not stupid, it is the manager being smart and following the rules. He isn't going to break a store policy and risk getting fired just to let you have an action figure. Common sense people.
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Post by "The Visionary" Eldniw on Jun 17, 2011 15:08:11 GMT -5
That sucks dude. They tried that sh*t with the Royal Rumble Edge, when the "recall" was going on. I called Mattel the next day in Walmart, with a member of management right next to me, and was told there was no recall on the WWE figures, and I still couldn't buy the Edge. My friend got me an E8 Drew so..YAY!
I hope you find him soon.
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Deleted
Joined on: Jun 14, 2024 1:02:50 GMT -5
Posts: 0
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Post by Deleted on Jun 17, 2011 15:10:22 GMT -5
You will more than likely find another. Just ask DH Smith and Tyson Kidd, who at 0.5/case are still hanging for dear life at a lot of stores. They're going to be joined by Regal soon.
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Post by Chewdeezy on Jun 17, 2011 15:27:22 GMT -5
I'll sell you my loose Drew Mcintyre with no belt for $15.99 shipped. PM me.
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Post by Y3RP: LA MARAVILLA!!! on Jun 17, 2011 15:52:21 GMT -5
thats dumb.......walmart just gonna trash it!!!
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Post by HardyHeft on Jun 17, 2011 16:32:30 GMT -5
Its not stupid, it is the manager being smart and following the rules. He isn't going to break a store policy and risk getting fired just to let you have an action figure. Common sense people. Exactly.  |
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Post by Richikane on Jun 17, 2011 16:37:54 GMT -5
for lack of any better reply... you've been a wrestling fan for how long and don't know how to handle a situation like this?  |
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Post by Scotty on Jun 17, 2011 16:43:04 GMT -5
RKO the bitch!
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Rob7274
Main Eventer
Joined on: Sept 3, 2010 5:46:16 GMT -5
Posts: 3,821
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Post by Rob7274 on Jun 17, 2011 16:54:27 GMT -5
Its not stupid, it is the manager being smart and following the rules. He isn't going to break a store policy and risk getting fired just to let you have an action figure. Common sense people. Agreed! I do feel your pain though...Well actually I dont but I am sorry for you. |
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TheSecondComing
Main Eventer
Joined on: Aug 12, 2010 22:14:08 GMT -5
Posts: 1,796
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Post by TheSecondComing on Jun 17, 2011 17:06:10 GMT -5
What a stupid policy!
If the customer still wants the item even with it being damaged then that's totally up to them... That's how most policies work over here anyway. Ridiculous.
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Post by AlexWestCollects on Jun 17, 2011 17:53:08 GMT -5
Should have just taken it lol
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Post by jfinnomore on Jun 17, 2011 17:59:51 GMT -5
Its not stupid, it is the manager being smart and following the rules. He isn't going to break a store policy and risk getting fired just to let you have an action figure. Common sense people. seems like a silly policy though. why turn down a sale just to write it off in the back? |
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Deleted
Joined on: Jun 14, 2024 1:02:50 GMT -5
Posts: 0
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Post by Deleted on Jun 17, 2011 18:06:30 GMT -5
I assume most of you have never worked a DAY in retail. Either that, or are just morons.
Damaged items can't be sold, for safety precautions for the store/company. And as crazy as it sounds, people could use it against the company, to get money. We've had people come in, buy something that's KNOWINGLY slightly damaged (shirt with a small hole in it). We give it to them at a discounted price, since they usually ask for it (10% off). They then turn around, call customer service and claim we sold them a damaged product. They demand the company send them a new shirt and something for their "inconvenience"... usually a gift card. At times, corporate will oblige and give them what they want. Others, they'll go to court for it... it's ridiculous.
Anyway, companies have policies like this to prevent stupid thing like that from happening.
More importantly, the guy was just following his employer's policy. You'd do the same.
- Triple S
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Deleted
Joined on: Jun 14, 2024 1:02:50 GMT -5
Posts: 0
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Post by Deleted on Jun 17, 2011 18:28:58 GMT -5
for lack of any better reply... you've been a wrestling fan for how long and don't know how to handle a situation like this? This is how all situations should be handled lol |
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TheSecondComing
Main Eventer
Joined on: Aug 12, 2010 22:14:08 GMT -5
Posts: 1,796
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Post by TheSecondComing on Jun 17, 2011 18:31:34 GMT -5
I assume most of you have never worked a DAY in retail. Either that, or are just morons. Damaged items can't be sold, for safety precautions for the store/company. And as crazy as it sounds, people could use it against the company, to get money. We've had people come in, buy something that's KNOWINGLY slightly damaged (shirt with a small hole in it). We give it to them at a discounted price, since they usually ask for it (10% off). They then turn around, call customer service and claim we sold them a damaged product. They demand the company send them a new shirt and something for their "inconvenience"... usually a gift card. At times, corporate will oblige and give them what they want. Others, they'll go to court for it... it's ridiculous. Anyway, companies have policies like this to prevent stupid thing like that from happening. More importantly, the guy was just following his employer's policy. You'd do the same. - Triple S I HAVE worked in retail actually and from experience we've had people bring damaged goods up to the check out asking if they could still have it but at a discounted price... a lot of the time the store manager was called who would either say they can have it at the original value or they would mark a discount on it depending on how bad the damage was. The customer was then asked to sign a receipt certifying that they agreed to buy the item 'as it was' so that they couldn't try any funny business after the purchase. |
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Post by mrhoss on Jun 17, 2011 18:56:02 GMT -5
I HAVE worked in retail actually and from experience we've had people bring damaged goods up to the check out asking if they could still have it but at a discounted price... a lot of the time the store manager was called who would either say they can have it at the original value or they would mark a discount on it depending on how bad the damage was. The customer was then asked to sign a receipt certifying that they agreed to buy the item 'as it was' so that they couldn't try any funny business after the purchase. TRU puts a big red sticker on packages. Target has a "sold as is" label. |
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TheSecondComing
Main Eventer
Joined on: Aug 12, 2010 22:14:08 GMT -5
Posts: 1,796
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Post by TheSecondComing on Jun 17, 2011 18:57:36 GMT -5
I HAVE worked in retail actually and from experience we've had people bring damaged goods up to the check out asking if they could still have it but at a discounted price... a lot of the time the store manager was called who would either say they can have it at the original value or they would mark a discount on it depending on how bad the damage was. The customer was then asked to sign a receipt certifying that they agreed to buy the item 'as it was' so that they couldn't try any funny business after the purchase. TRU puts a big red sticker on packages. Target has a "sold as is" label. Exactly... it can be done. |
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Post by Richikane on Jun 17, 2011 18:59:59 GMT -5
for lack of any better reply... you've been a wrestling fan for how long and don't know how to handle a situation like this? This is how all situations should be handled lol I've considered it lately. I feel with Austin having air time it would be more socially acceptable. Especially at a Walmart. People might cheer seeing the shirt and tie get a stunner. |
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