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Post by Chewdeezy on Jul 18, 2011 17:35:42 GMT -5
WOW! WTF!
I just got a letter back from Mattel stating that my submission was disqualified.
The reason was -
"Your 4 UPC code blister card(s) were not included, were insufficient or do not qualify for this promotion. Please see the enclosed official rules for this promotion."
I mailed in the bottom cardboard only so I guess you have to send in the whole freaking cardboard which would take like an 8x10 envelope???!!!
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Dat guy ova der
Main Eventer
WF 10 Year Member
Dah What?
Joined on: May 16, 2005 19:43:50 GMT -5
Posts: 3,085
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Post by Dat guy ova der on Jul 18, 2011 17:37:16 GMT -5
Which figs did you use? Were they from the list?
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wwetna2008
Main Eventer
Austin 3:16 says I just whooped your @$$
Joined on: Feb 14, 2009 13:55:52 GMT -5
Posts: 1,371
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Post by wwetna2008 on Jul 18, 2011 17:38:55 GMT -5
Did you send in upc's that were for basic figures?
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Post by Chewdeezy on Jul 18, 2011 17:41:27 GMT -5
Several from Elite series 9 and Legends series 5. Which figs did you use? Were they from the list? |
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Post by Chewdeezy on Jul 18, 2011 17:43:26 GMT -5
No, I didn't send in basics. There's a list of reasons and they only checked the blister one. There's a number I can call to speak to Mattel Relations but they are closed right now. Well I'm screwed, gotta wait and buy some more I guess and send in the whole cardboard piece since the rules say not the figure of plastic window. Several from Elite series 9 and Legends series 5. Which figs did you use? Were they from the list? |
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Post by machoking on Jul 18, 2011 17:52:39 GMT -5
That sucks man. I cut out just the white bottom part of the packages. They should at least tell you exactly what was wrong or at least return the stuff to you or something.
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ToxicTwistOfFate
Main Eventer
Joined on: Nov 7, 2006 0:16:23 GMT -5
Posts: 3,576
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Post by ToxicTwistOfFate on Jul 18, 2011 17:55:22 GMT -5
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Post by Chewdeezy on Jul 18, 2011 17:57:39 GMT -5
I sent in the entire bottom of the cardboard, I didn't cut just the UPCs out.
It cost me 2 stamps to mail in 4 entire bottoms of the UPCs, receipts and the filled out form.
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Post by machoking on Jul 18, 2011 18:15:09 GMT -5
That doesnt make sense. Unless the UPC didnt match the receipts for some odd reason which I highly doubt. I would def call them first thing.
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Post by Glovatrix-Brent on Jul 18, 2011 18:17:05 GMT -5
Whatever you do don't just except it. Make them tell you why.
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Post by Chewdeezy on Jul 18, 2011 18:18:21 GMT -5
Yeah, I'm going to call them and see what they say. I just can't believe it. I'm trying to think of everything I did wrong. AHHHHHHHHHHHHHHHH.
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Post by AlexWestCollects on Jul 18, 2011 18:39:36 GMT -5
What? I did the same thing! Now I'm worried. Did they email you or actually send you a letter in the mail?
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Dat guy ova der
Main Eventer
WF 10 Year Member
Dah What?
Joined on: May 16, 2005 19:43:50 GMT -5
Posts: 3,085
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Post by Dat guy ova der on Jul 18, 2011 18:51:20 GMT -5
Only other problem I could see is if the Assortment Numbers don't match whats in the promo. Did you buy all of your figs during the promo period, or did you do that return figs/re-buy to get a new reciept? I don't know how those work, but that's the only other variable I'm seeing.
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Post by mrhoss on Jul 18, 2011 18:57:59 GMT -5
You know Hasbro and back in the day Kenner, all you had to do was cut out the damn UPCs and send them in.
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Post by juicewinslow on Jul 18, 2011 18:59:40 GMT -5
Damn that sucks man. Sorry that happened. i was pretty worried when I sent my stuff away, fearing something like that would happen.
You sure you did everything right?
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Post by Chewdeezy on Jul 18, 2011 19:00:01 GMT -5
First I got an email saying that my order is being processed which was about 1 week and a half ago. Today I get the letter in the email. I'll scan it if I got time today. The only thing that sucks is that I don't get my UPCs back. At least that would show me what I did wrong but the letter states I have 30 days to resubmit LOL. What am I supposed to do? Rebuy everything? LOL. This is my second submission, now I'm nervous about the other one I sent in. What? I did the same thing! Now I'm worried. Did they email you or actually send you a letter in the mail? |
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Post by AlexWestCollects on Jul 18, 2011 19:06:12 GMT -5
First I got an email saying that my order is being processed which was about 1 week and a half ago. Today I get the letter in the email. I'll scan it if I got time today. The only thing that sucks is that I don't get my UPCs back. At least that would show me what I did wrong but the letter states I have 30 days to resubmit LOL. What am I supposed to do? Rebuy everything? LOL. This is my second submission, now I'm nervous about the other one I sent in. What? I did the same thing! Now I'm worried. Did they email you or actually send you a letter in the mail? That sux. I got the email saying it would be here sometime in Aug last wk. Maybe something was up with the receipt? Did you buy and return your items? When I went to TRU the first time to get my receipt adjusted, it had exchange printed on the receipt. It had the old date of original purchase and the new date of "the exchange." To be safe I went back to TRU and just returned the items completely and purchased them again so it would have a purchase date and not an exchange. Only thing that could make sense. Unless they just plain screwing you!  |
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Post by Chewdeezy on Jul 18, 2011 19:13:20 GMT -5
I did do a buy the day before and then went back to TRU the next day to refund everything and then rebuy.
I'm really trying to think what I did wrong, it's kinda pissing me off, LOL.
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Post by plastictaxicab on Jul 18, 2011 19:15:40 GMT -5
Maybe it was because you sent 2 submissions. Didn't it say somewhere that it was 1 per household?
EDIT
Sorry, it says 5 per household, so that can't be it.
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Post by juicewinslow on Jul 18, 2011 19:17:19 GMT -5
I did do a buy the day before and then went back to TRU the next day to refund everything and then rebuy. I'm really trying to think what I did wrong, it's kinda pissing me off, LOL. I bet that was the problem. The cashier probably did it wrong or something. |
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