cdp
Main Eventer
Joined on: Jul 28, 2009 1:18:51 GMT -5
Posts: 2,281
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Post by cdp on Oct 20, 2011 10:58:13 GMT -5
Recently bought a dusty moc from a german seller. Payed for the item via paypal, got the box today but the box was empty!!! I opened a claim via paypal for a snad item. It seemes that paypal already closed the claim with no refund. What can I do and why paypal didint investigate? Any help would be appreciated! Thanks guys!
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elrey82
Main Eventer
L.I. IN THE HOUSE!!!
Joined on: Oct 3, 2009 14:01:39 GMT -5
Posts: 1,733
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Post by elrey82 on Oct 20, 2011 12:30:28 GMT -5
Wow sorry to hear that buddy, hope you can get everything fixed
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Deleted
Joined on: May 2, 2024 12:50:02 GMT -5
Posts: 0
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Post by Deleted on Oct 20, 2011 13:02:00 GMT -5
Recently bought a dusty moc from a german seller. Payed for the item via paypal, got the box today but the box was empty!!! I opened a claim via paypal for a snad item. It seemes that paypal already closed the claim with no refund. What can I do and why paypal didint investigate? Any help would be appreciated! Thanks guys! You have Buy over Ebay or out of Ebay?
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cdp
Main Eventer
Joined on: Jul 28, 2009 1:18:51 GMT -5
Posts: 2,281
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Post by cdp on Oct 20, 2011 13:07:33 GMT -5
Out of ebay but payed via paypal
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Deleted
Joined on: May 2, 2024 12:50:02 GMT -5
Posts: 0
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Post by Deleted on Oct 20, 2011 13:10:03 GMT -5
Out of ebay but payed via paypal PayPal automatically includes all cases where they have not bought on Ebay! Contact the Seller to! Perhaps the figure was stolen in the post?!
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ozz
Main Eventer
Joined on: Aug 1, 2011 16:37:04 GMT -5
Posts: 1,394
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Post by ozz on Oct 20, 2011 13:20:14 GMT -5
Paypal has support phone numbers, have you contacted them asking for explanation?
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Hasbromaniac
Main Eventer
Joined on: Nov 17, 2004 16:13:30 GMT -5
Posts: 3,598
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Post by Hasbromaniac on Oct 20, 2011 13:24:36 GMT -5
That is strange, whenever a dispute is opened, it usually takes several days for the dispute to be investigated first.
You can then take the dipute to a claim, which also takes several days to weeks to investigate. Paypal normally requires replies from both parties before making a decision.
Double check the information in the dispute and why it was closed. Try to open a new dispute if possible. Definitely keep emailing the seller to see if he'll help.
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cdp
Main Eventer
Joined on: Jul 28, 2009 1:18:51 GMT -5
Posts: 2,281
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Post by cdp on Oct 20, 2011 13:40:08 GMT -5
I did escaleted from dispute to claim, checked the resolution center but the case was closed but paypal didnt email me...thats why, when I read the the case was close I opened this topic. There are no chances that the item was stolen fron the box cause I have a letter from the seller who said that I have to enjoy the dusty!! And also the weight of the box was 0.3 kg which means that when the con man posted the box was already empty! Ebay name: duschlampe99
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Deleted
Joined on: May 2, 2024 12:50:02 GMT -5
Posts: 0
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Post by Deleted on Oct 20, 2011 13:53:38 GMT -5
The Seller have 100% Feedback on Ebay an Sell today 3 Moc Figures!
You say the Box Empty and he Say the Figure was in the Box! In Future you Buy over Ebay!!!
Sorry man but in Germany we Say: Greed eats Brain ;D
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Hasbromaniac
Main Eventer
Joined on: Nov 17, 2004 16:13:30 GMT -5
Posts: 3,598
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Post by Hasbromaniac on Oct 20, 2011 14:12:04 GMT -5
WTH ? If Francesco said that the box was weighed and postage stamped as low weight w/o figure, I darn well believe him.
I sell a lot of items off ebay, as ebay's fees are high, not to mention Paypal gets you as well. The bottom line is that you have to know who to buy from.
CDP, let me know if I can be of any help in this matter.
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Deleted
Joined on: May 2, 2024 12:50:02 GMT -5
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Post by Deleted on Oct 20, 2011 14:20:21 GMT -5
There are more important...Gadaffi's death...
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Deleted
Joined on: May 2, 2024 12:50:02 GMT -5
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Post by Deleted on Oct 20, 2011 14:24:16 GMT -5
CDP, let me know if I can be of any help in this matter. You and CDP anyway since you heroes!!! You Say a legit Figur is a Fake...is a Fake...you say a Fake is Legit all Say is legit! I have a Idea: Hasbromaniac and CDP with Bikes rides to Germany...*lol*
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hasbrocrazy
Mid-Carder
Joined on: Jan 31, 2011 13:04:21 GMT -5
Posts: 476
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Post by hasbrocrazy on Oct 20, 2011 14:41:53 GMT -5
sorry to here this mate try and phone paypal mate cant understand why the closed the case. the guy who sent you the box def new what he was doing buy the sounds of it as cdp siad it had the weight on the box and theres no way a box and figure would weight as little as that.
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ICHIBAN 一番
Main Eventer
✮SINCE 1977✮
Joined on: Feb 16, 2008 10:49:27 GMT -5
Posts: 4,001
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Post by ICHIBAN 一番 on Oct 20, 2011 14:48:00 GMT -5
CDP, You have to call pay pal, even if you didnt use ebay, your money is protected unless you sent as a 'GIft'?? Id be on the phone to them and explain the situation, ask them if they need to see the postage on the box. I hope you didnt spend alot it wasnt the Dusty bilingual was it?
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Hasbroandy
Main Eventer
R.I.P."Doink the Clown"R.I.P.
Joined on: Jun 30, 2010 15:19:48 GMT -5
Posts: 1,770
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Post by Hasbroandy on Oct 20, 2011 15:14:13 GMT -5
Wow scammer are often from Germany hmm?! Sorry to hear that! Now I know why you ask for this seller! But sorry again I don't know him!
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@Patriot_Dan_C
Superstar
Joined on: Jul 1, 2011 14:40:38 GMT -5
Posts: 800
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Post by @Patriot_Dan_C on Oct 20, 2011 15:23:27 GMT -5
Never dealt with or heard of this user either fella. Feel for ya mate îƒ
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''Adam74''
Main Eventer
'Retired Hasbro Fanatic'
Joined on: Nov 4, 2008 16:10:35 GMT -5
Posts: 1,053
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Post by ''Adam74'' on Oct 20, 2011 15:34:36 GMT -5
Very sorry to hear this CDP. In all my time of buying I've been lucky enough to never have any major issues.
What a dirty piece of work this seller is. Sending an empty box, don't know how someone could do such a thing.
As Hasbromaniac has said, let me know if I can do anything to help.
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luchafan12
Mid-Carder
Joined on: Sept 11, 2011 18:55:50 GMT -5
Posts: 133
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Post by luchafan12 on Oct 20, 2011 16:08:26 GMT -5
Wow, I am sorry to hear that CDP. I don't get how people can do this to others. You should be protected though and I know others have said it, but ya have to call paypal. It does take some time, I have heard. Good luck buddy!!
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Post by humanitarianaryan on Oct 20, 2011 21:25:57 GMT -5
dang....sorry to hear this cdp.
you can do this cleanly or not so cleanly.
1. buy his other items, don't pay, leave neg feedback so this doesn't happen to anyone else. 2. call the phone number of the seller via paypal. Sometimes it's listed their under his address, sometimes its not. 3. call the german police open a case, press charges if possible 4. continue calling paypal
hopefully someone else can help, those 4 things are what i thought up.
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cdp
Main Eventer
Joined on: Jul 28, 2009 1:18:51 GMT -5
Posts: 2,281
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Post by cdp on Oct 21, 2011 8:40:22 GMT -5
Just 2 inform the community (without contact paypal): The guy who tryed 2 ripped me off is philippe zimmerman alias hasbrowrestling. Postal police find him out after 1 minute of reserch in my database. My lawyer will do the rest along with police.
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