And just like that....ROCKERS ORDER CANCELLED!

I think we all knew it was RSC (WFigwiz) that scalped these and screwed genuine customers over, but it's nice to have it confirmed. It's kinda crazy that people are using the site that bought all of the MattelShop stock to complain about MattelShop running out of stock. It's absurd that MattelShop fulfilled RSC's order though. They should've cancelled that one and processed the actual customer orders.

Not really sticking up for RSC, but I agree with what you said here. The employees who sent them to MattelShop and the employees who listed them on the website (MattelShop) for sale should be the ones to blame. I said it before, but how do they make such a huge mistake? It baffles me.

Mattel should be mad at themselves for letting this happen honestly.

So THIS is how we have to buy our Legends now as opposed to getting them in stores.

Good job Mattel.

Sorry to hear you got screwed over Chip.

same here, i dont care who bought how many of what

my issue is that i placed an order for an item that was in stock...it then magically became "out of stock" and i got the runaround, with them saying they would honor my order and now just forgetting all that and pretending like it didnt happen

regardless of whethere i capatilized on a "mistake" if they want my money, they should've taken it and sent me The Rockers. Now they have screwed themselves out of the rest of the money they would have gotten from me for future Legends.
Make it right? and i'll be happy and willing to continue to purchase Legends.

This is exactly what I've been thinking for awhile. Although I felt their initial "yes, no, maybe" stuff was silly, I figured it was their way of getting a better idea of which way this online endeavor was going to go. If it looked good, they could cancel the pre-orders, and carry on. If it looked bad, fulfill them to cover some/all costs, and then adjust their future production numbers for the line.

In that regard, it could have been a smart move on their part. But as is, this is still just a laughable mess. Before, the flip/flop answers at least seemed like genuine confusion. Now, after all this time, it seems a little more on the unprofessional side.

I still have my order pending with them. I'm at a point where I often forget I even placed the damn thing. If they fulfill it, cool. If not, then so be it. Less money for them I suppose.

RSC had the sense of it snag as many as they could. The idea that this was a bad business decision is faulted in the number of sold sets they have.

Who's to blame? Mattel is. Like WFigs is owned by RSC....Mattelshop is owned by Mattel. If they wanted to make right to the customers who placed their orders and received confirmations, it would not be hard to secure additional sets from mattycollector and fulfill those orders. The blame lies directly with Mattel as a company.

I hate when people on here act entitled to an action figure. You maybe a collector or a big fan or whatever.....but that doesnt entitle you to that figure more than another. Yeah....I lost my order for these figures and it sucks. Will I be buying from RSC at $29.99 or $34.99 or whatever price it is they are selling? No. Why? Cuz I dont want the figures that bad. But I'm not entitled to them b/c I'm a fan and RSC is a business.

Still haven't had my order cancelled yet but I have called mattel shop many times and no one knows what is going on. I am sick of hearing all the answers/rumors/emails and want a real answer. When are these supposed to be filled and why are some orders being cancelled and others aren't? Is it really that hard to take care of this situation Mattel? I have every elite, legend, defining moment, and much more from Mattel and will sell everything off and quit collecting Mattel over their poor customer service and handling of the situation. Everyone who feels screwed like I do should join together and file a complaint against Mattel with the BBB. Anyone wanna start an official petition or thread for this? Mattel has been very dishonest over sending the emails saying they would fill these orders then backing out.

From Matty Collector's forum:

"Ringside Collectibles, like many other consumers, noticed that we had accidentally put the Rockers 2-pack on sale at MattelShop.com for a lower price and they placed as large an order as they could. The stock you see on their site is from that order.

We're frustrated by the whole situation too."

I just got a email saying my rockers are going to be shipped for $26. I already got a set from Matty so this set will be up for trade. Unless they back out of the deal