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Post by LaParka on Dec 21, 2011 23:09:36 GMT -5
Mailed out my receipts and upcs from the 5 Legends 6, Elite 10 Big Show, Elite 10 Yoshi Tatsu, and Legends 3 Mr. Perfect. I get a letter today from them telling me my upcs were invalid and my receipts were invalid. Even though they were purchased within the promotional period.
I don't have any other receipts or upcs laying around. I'm guessing they just have idiots working there. I really would like to contact the better business bureau over this because I think its just stupidity on there part I spent nearly 100.00 bucks on these figures to get told this load of garbage.
If your going to run a promotion run it the right way and not change things around as they decide.
Hopefully I don't get screwed out of my McMahon figures because of them
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Deleted
Joined on: May 19, 2024 15:00:01 GMT -5
Posts: 0
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Post by Deleted on Dec 21, 2011 23:11:03 GMT -5
Were they all purchased from TRU?
Did you send the entire bottom of the packaging or just the bar code?
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Post by punksnotdead on Dec 21, 2011 23:12:38 GMT -5
Why don't you call them, ask to speak to a manger, and find out what happened before you make that call. Maybe they can rectify the situation first. Maybe you made a mistake, or maybe they made a mistake, and it can be fixed.
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Post by LaParka on Dec 21, 2011 23:21:34 GMT -5
I sent the entire bottom label with the upcs. I purchased everything in TRU
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Post by fcwfgm on Dec 21, 2011 23:42:12 GMT -5
I think it was only til Oct 3rd. Maybe they extended it til the end of Oct? Either way that meant you had too have your receipts and everything in before then.. did you have everything sent out long before the due date? or did you ship everything last minute? Thats the only thing i can think of is maybe you bought everything right at the last minute sent it all out and it was too late
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Post by terraryzing on Dec 21, 2011 23:43:27 GMT -5
No the envelope you send it in had to be post marked by Nov 14th the latest. The deadline for purchases was Oct 31st I believe.
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Deleted
Joined on: May 19, 2024 15:00:01 GMT -5
Posts: 0
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Post by Deleted on Dec 21, 2011 23:57:02 GMT -5
What day did you send them out and when did you purchase the figures?
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oneil4life
Superstar
Joined on: Mar 11, 2004 22:14:30 GMT -5
Posts: 757
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Post by oneil4life on Dec 22, 2011 0:05:35 GMT -5
No the envelope you send it in had to be post marked by Nov 14th the latest. The deadline for purchases was Oct 31st I believe. They also had to be received by a certian date... I was lucky enough that I had all valid recipts, and barcodes but sent them on Nov 16th however I still got Vince. Probably because it was received before the cutt off date. |
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Deleted
Joined on: May 19, 2024 15:00:01 GMT -5
Posts: 0
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Post by Deleted on Dec 22, 2011 0:27:19 GMT -5
Same thing happened to me. By the time they sent me the letter, it was kind of late and I just said screw it. They claimed one figure wasn't right, but they were all valid. I wasn't about to buy another figure to get the Vince, as my TRU didn't have squat by that point.
But Vince is comically huge anyway, so it's not much of a loss.
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Post by Kalob Black on Dec 22, 2011 0:36:52 GMT -5
Yeaaaah. I think you may have taken too long to cash in on the offer. It's nearly the end of December. I'm guessing this was recent.
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Post by TheChamp420 on Dec 22, 2011 0:39:20 GMT -5
Was L3 mr perfect included? For some reason in I thought it was too old to qualify
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Post by LaParka on Dec 22, 2011 0:45:18 GMT -5
I mailed it on Oct 31 at the Post Office, met there requirements. I wouldn't be upset if it was my error but everything is clearly on them. I followed every rule, the principal of the fact is that I spent 124.00 on the figures, 3.00 to ship it, 11.00 for the money order, 138.00 total for everything. I purchased a couple of figures during the summer and the Legends 6 when they hit the store on Oct 28th. Plenty of time for everything I just want what I'm due and not needing the bs that there giving me. I would like to get what I paid for.
all the legends qualified even the 2 packs
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Post by "Original Broski" jonjon535353 on Dec 22, 2011 1:05:18 GMT -5
Not all Legends qualified, if I'm not mistaken. Legends 3 was to old to qualify for the promotion. As were most of the earlier Elite sets.
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Post by Chewdeezy on Dec 22, 2011 1:14:11 GMT -5
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elrey82
Main Eventer
L.I. IN THE HOUSE!!!
Joined on: Oct 3, 2009 14:01:39 GMT -5
Posts: 1,733
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Post by elrey82 on Dec 22, 2011 1:26:31 GMT -5
Man that sucks, I just got my 2 Vince's on Monday!!!! Did they send you an email saying they received the payment or money order?
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Micro
Main Eventer
Joined on: Aug 12, 2009 10:44:17 GMT -5
Posts: 1,230
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Post by Micro on Dec 22, 2011 1:27:31 GMT -5
No, it sounds like you did everything correctly, LaParka...All Legends, Legends 2-packs, and DM figures qualified for this promotion but only certain Elite series counted. I think it was E7-E12, so you would've been ok with Big Show and Yoshi Tatsu. I used the UPC's for L2 Terry Funk & L1 Dusty Rhodes and my submission went through just fine. I'd guess that the people who handled your submission went by the original Sept deadline and weren't aware that it was moved back to Oct 31. The only other explanation that I can think of is that Vince sold out and they fell back on the "While Supplies Last" disclaimer when they got to your submission. Either way, it sucks and I hope that you can get it sorted out, you should have your Vince figures already!
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boolz
Mid-Carder
Joined on: Oct 12, 2007 2:35:23 GMT -5
Posts: 331
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Post by boolz on Dec 22, 2011 1:28:37 GMT -5
I mailed it on Oct 31 at the Post Office, met there requirements. I wouldn't be upset if it was my error but everything is clearly on them. I followed every rule, the principal of the fact is that I spent 124.00 on the figures, 3.00 to ship it, 11.00 for the money order, 138.00 total for everything. I purchased a couple of figures during the summer and the Legends 6 when they hit the store on Oct 28th. Plenty of time for everything I just want what I'm due and not needing the bs that there giving me. I would like to get what I paid for. all the legends qualified even the 2 packs hrm... couple of questions. First did you buy all the figures between 7-3-2011 and 10-31-11? Secondly, did you buy any of the figures from TRU online? I ask because I'm thrown off on your total money spent. 124 for the figures, 11 for the money order, and 3 for shipping... I get the price for figures. The money order was to cover processing and shipping the McMahon. What was the 3 bucks to ship for? You know the official site for the promo says at the bottom that you can't use online purchases? Here it is: www.wwe.com/rf/thechairmanfigure/ |
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Post by Triple S on Dec 22, 2011 1:39:57 GMT -5
$124.00 for the figures? You only needed 3, at $15.99 MAX... that's nowhere near that much. This is assuming you didn't send for more than one Vince.
$3.00 for shipping? Shipping the envelope, I assume. Which should've only cost you mere cents.
$11.00 for the money order? All you needed was a $5.00 money order per entry.
... something seems off, here.
Also, you originally mentioned "nearly $100.00". Which has now made it's way to $124.00...
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Post by Chewdeezy on Dec 22, 2011 1:57:47 GMT -5
Maybe he's just trying to bash Mattel with a fake story.
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Post by skribbel24 on Dec 22, 2011 2:28:43 GMT -5
Give them a call and speak to customer service. Good luck man hope u sort things out
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