Flair Forever's Wal-Mart Wars - Feb - 1 Year Anniversary
Oct 6, 2014 20:47:52 GMT -5
Thrashard, 3B, and 2 more like this
Post by Flair Forever on Oct 6, 2014 20:47:52 GMT -5
Update: 2/28/2015
Well, I was surprised to see that they got some Hogan DM's in..... must have been force-shipped.
And what are these multi-figure packs? Are they new, or were the supposed to be put out at Christmas (two months ago)? At $59.99, I won't really care either way...
I like how they clearanced all the Slam City stuff - but still haven't ordered any Basics, Elites, or Battle Packs. Pathetic.
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Update: 2/22/2015
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Update: 2/1/2015
Stopped in today for some Superbowl stuff, absolutely no new stocking....
According to my photo records, these Slam City items have been warming these shelves for almost a full year! Might be time to do a clearance sale or something?
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Update: 1/23/2015
Well, I wasn't really going to do these updates anymore, but somebody bumped the thread, so what the heck....
It's kind of like a jungle of bad toys, they are starting to overtake the vacant WWE section..... and the gardeners don't seem to care. No basics, no elites, I guess they really aren't interested in the WWE stuff. I'll keep giving my business to Target....
I'll always remember that time on 11/9/14, when they actually had some Elites!
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Update: 1/10/2015
Got some battle packs..... a little progress, I guess. If we could get some Elites & Basics, I'd leave them alone. It's been several weeks since I filed my last complaint....
____________________________________________________________________________________________________________________________________________
Update: 1/02/2015
Well, I think I might have finally gotten someone in trouble for this....
Just got back from some holiday traveling, thought I'd stop in to check on the post-Holiday restock (lol).
Actually, when I got to the toy aisle, a manager who appeared to be somewhat "corporate" was giving some feedback to two staff members who appeared to have some responsibility for the toy area.... I decided to stand in the Barbie area & eavesdrop just a bit. Here's what I heard....
"I was here on Monday, and we talked about this on Monday. Now, it's Friday, and it still looks the same. That was five days ago?"
"Look at this row.... you have Ninja Turtles, Elmo, and Clearance items - there is no flow. I could compare this to the food area - it would be like having peanut butter, then ham, then soap together. They are not related to each other! We need to get this back to the plans."
"This is why your customers are getting frustrated - they are looking for specific items and they can't find them."
Well, it's not exactly like I want anyone to get fired over this..... but it is a bit ridiculous that these employees seem unwilling to fix their toy department - and if they've been warned repeatedly and refuse to fix it - I guess I'm glad they're getting in trouble.
They were having this "discussion" right in front of the WWE section - once they moved away, I snapped today's photo.....
Happy New Year!
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Update: 12/28/2014
Following the crazy Christmas rush, I fully expected this Walmart #2555 to have absolutely nothing at all in stock....
I was right. I guess if you were planning to use your Christmas gift cards to buy WWE action figures - you came to the WRONG place.....
They never replied to my last comment card, either. How about that date, guys? When can we expect any sort of restock?
I guess we now know that even the most desperate parent, facing empty shelves, on Christmas Eve - will NOT buy the CM Punk Slam City ice cream truck set...
____________________________________________________________________________________________________________________________________________
Update: 12/22/2014
I'll have a Blue.... Blue, Blue, Blue..... Christmas.....
Thought I'd give them a shot at a last minute December restock - no such luck!
I like how no one has bought the WWE Gift Bags, they've been hanging there since October.... maybe if this Walmart actually supplied some WWE products to go in the bags, they'd sell?
On another note - I notice that some poor souls are starting to buy some of the "Slam City" stuff? Must be out of desperation for a WWE gift....
Hopefully they don't restock that stuff either!
No replies to my online complaint, yet.... but it's still a bit early for that.
____________________________________________________________________________________________________________________________________________
Update: 12/20/2014
Following the 12/20 visit, I filed the following online comment card through the Corporate Walmart website. This time, I'm requesting for them to tell me the date they plan to have figures in stock again.
"Please contact me and let me know WHAT DATE you expect to have WWE Action figures in stock again at Walmart #2555. They have been out of stock for quite some time! I have e-mailed before, yet the problem seems to have worsened.
This Walmart seems to be the worst in our area for stocking figures - the shelf has been mostly empty since February - there are currently zero figures in stock, I would have expected some extra stocking for Christmas, I have seen none."
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Update: 12/20/2014
Well, it's the weekend before Christmas..... and do you think this place bothered to stock any WWE stuff? Think again.... they apparently sold the lonely Kane Elite figure that had been sitting on the peg.... which now brings their total number of WWE figures to zero. Zero Basics, Zero Elites, Zero Battle Packs..... zero figures, unless you count Slam City stuff (I don't).
They tried to hide their shame with some Jake & The Pirates bubbles and a few Minecraft items....I politely moved them off the WWE pegs.
Well, if the people in this neighborhood don't have transportation (and by the looks of it - many of them don't) I suspect there will be many disappointed WWE fan-kids on Christmas morn.... as this Walmart has failed, again. According to my records - no new stock since 11/9, and no new stock in the entire month of December - which, unless I'm a total idiot - should be their busiest month of the whole year?
Shameful...
Time to file another web-complaint....
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Update: 12/13/2014
About 12 days until Christmas..... this doesn't look like enough figures.... Santa, can we get a restock?
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Update: 12/10/2014
Thought I'd make the rounds today, I'd love to find that USA Warrior Variant I'd heard about on here....
I should have known better then to stop at Walmart #2555. Someone had tried to move all the Slam City stuff on to the Basic and Elite pegs..... oh no, you won't get out of this that easily - I moved the stuff back on to the correct pegs, to expose this Walmart for their empty shelves.....
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Update: 12/9/2014
Well, nothing like 3 weeks until Christmas, and nothing to sell.....
When I arrived, they had put all kinds of fart pianos & Minecraft stuff on the WWE pegs, so they wouldn't look so empty.... I cleared the non-WWE stuff off to expose this Walmart for what it truly is - lousy at stocking WWE stuff, probably the worst of its kind.
Guess I'll take my Christmas shopping dollars elsewhere!
____________________________________________________________________________________________________________________________________________
UPDATE: 11/28/14 - Black Friday
I'm sure this Walmart made thousands and thousands of dollars today, the busiest shopping day of the year.....
However, I doubt that they even sold $20 worth of WWE merchandise - they didn't have any to sell.
It's becoming a cruel joke at this point....
____________________________________________________________________________________________________________________________________________
UPDATE: 11/27/14 - Thanksgiving Day
I wasn't going to go to any retail stores on Thanksgiving Day, because I don't really agree that they should be open.... but, since today is the last day of the "12 Dollar Elite Sale" at Walmart, I decided to try my luck on a restock (hah).
The store was in complete pandemonium.... I saw people fighting.... the lines were to the back of the store. I wormed my way back to the toy section, which was actually fairly quiet (relative to the rest of the store)..... maybe this section was less busy because they didn't bother to stock anything.
It does look like someone took the lone Elite 31 Kane that was there yesterday.... and angrily threw it down on the shelf, they must be as mad as I am.
Do we want to take any bets on this place having stuff tomorrow for Black Friday?
____________________________________________________________________________________________________________________________________________
UPDATE: 11/26/14
I figured if there's one night out of the whole year where there is an outside chance this store might actually be stocking up on WWE figures, this might be the night.... I mean, Black Friday is the day after tomorrow (Thanksgiving)! They'd be fools to have empty shelves now, right?
Sadly, no $12 Elites for me tonight..... my relationship with this Walmart is like a battered wife - I keep getting hurt, but going back for more. I keep telling myself that things will get better - just because of that one time when they had Elite 31.
Guess I'll try again on Black Friday..... I'm not expecting much, though....
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UPDATE: 11/9/14
Very surprising find today at my Walmart - a fresh case of Elite 31!
They were all here..... I'm surprised, I didn't realize Kane comes with NO ACCESSORIES..... "with mask?" C'mon....
USOS & Rock looked good.... but there's only one from this set that I'm really looking for.....
Perhaps this Walmart is finally changing their poor-stocking ways? Maybe someone higher up finally responded to my frequent online complaints.... or maybe they're just autoshipping stuff because it's nearly Christmas time..... either way, keep'em coming!
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Update 11/5/14
Well, at least they've apparently heard my frequent online complaints - they've stocked some of the "Global Superstars" Basic set. Too bad it sucks, I don't see anyone going nuts for Alberto Del Rio or Rey Myserio figures right now.....
Still no sign of any Elites, I guess I'll need to start a campaign for those next.....
Progress, I guess....
____________________________________________________________________________________________________________________________________________
Update 10/22/14
Not much to report today - looks like someone made an effort to spread the 5 t-shirt series Basics - the first time I've actually seen them make an effort to hang figures on these pegs in nearly seven months..... and no sign of any Elites during this entire seven-month period.
I wonder how long this Slam City stuff will sit here before they decide to do something with it - maybe Christmas will deplete some of that garbage - then the empty space can be even bigger!
So it seems someone is aware of the empty pegs - but wouldn't it just be easier to order some figures to fill them, instead of playing this game?
____________________________________________________________________________________________________________________________________________
BIG UPDATE 10/18/14:
Well Walmart #2555 fired a huge shot in my battle against their horrible stocking practices in regards to WWE figures tonight....
After filing yet another online complaint earlier this week, I thought I'd stop in on my way home from work to see if they've made ANY attempt to stock these things yet.... while the shelves were still mostly empty - imagine my surprise to see these!
I quickly bought a few other snacks & hurried to the register with the AJ Lee.... wasn't 100 percent sure I wanted it, but thought that it would be the least I could do - since I've kept complaining until they actually stocked anything at all. And it is a pretty cool figure...
The item didn't ring up - ITEM NOT FOUND code came up.
The cashier looked to the other cashier - the other cashiers said "we can't sell it to him." They then THREW THE FIGURE from one register to the next, into a box - and then rung up the rest of my stuff - and I left (furious) without the AJ Lee figure!
I am currently contemplating my next move... the online complaints haven't worked well.... and now that they bothered to stock one thing - they won't even sell it to me.
The WAR with this Walmart will continue - however, I'm pretty much done shopping there or going in at all.....
I'll keep you all posted.....
Here's what the rest of their shelf looks like tonight (10/18):
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UPDATE: 10/13/2014
This isn't even funny anymore....
________________________________________________________________________________________________________________________________________________________________
UPDATE: 10/9/2014 - Julie still hasn't kept her promise. Time to get some senior management involved....
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UPDATE: 10/7/2014 - Here's the pic from Tuesday October 7th, 2014 - it's becoming apparent to me that these employees are really struggling with this. They got 1 case of the Global Superstars..... and, instead of putting them on the empty pegs, they've put them in the lower corner - one row isn't even on the WWE pegs - it's on the Minecraft peg, ensuring that the WWE pegs STAY EMPTY. Hell, even I know you're supposed to spread these damn things around and make it at least LOOK full.....
Well, I guess I'm going to have to escalate this..... currently searching for a District Manger for Walmart Store #2555, New Castle, Delaware. If anyone knows a good method of finding this, please let me know.... I'll be doing some web searches....
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UPDATE: 10/5/2014 - Here's the pic from October 5th, 2014.... note, they moved the section over the summer - but all they did was move the group of empty pegs!
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Late February, 2014
Many of you have grown tired of me complaining that my Wal Mart never has any WWE stuff.... I've grown very agitated that Mattel/Wal Mart apparently have some kind of deal to release exclusive T-shirted figures ONLY through Wal Mart, and yet whoever is in charge of stocking MINE seems to have forgotten that they are supposed to order WWE merchandise.
The above photo was taken in late February.... and this space on the shelves has actually RELOCATED when they did a RESET in August..... only it NEVER filled up with toys!
This Walmart is not too far from my home, so I stop in regularly - I've been there as new pallets are being rolled into the sales floor.... I've checked the pallets, and NO WWE stuff has arrived! Occasionally, I'd see one case of older Basics put on the shelf, and they'd be gobbled up within a day.
So, last week, I drove though Lancaster/York, PA on my way to a job interview..... on my way home, I stopped at several Pennsylvania Wal Marts - imagine my SHOCK to see that they were all well-stocked with NEW WWE merchandise! I found all of E30 just by visiting two or three Walmarts in PA! I then realized that someone at Delaware Walmart #2555 has been seriously dropping the ball.
After my Pennsylvania drive, I decided to take action. I finally looked up the appropriate customer service online complaint line... I filled out the complaint politely.
About two days later - I got a voicemail from Julie at Walmart #2555..... she said she met with the department manager - they checked some SKU's.... and determined that there "seems to be a replenishment issue." She indicated that they would be ordering EXTRA WWE figures.... since they seem to sell out fast.
Well, it's been a week.... and to give them credit - they did get ONE case of Basics in..... and, just so happens, they had the purple T-shirt Macho Man & Sheamus! I didn't buy them, though, because I'd already gotten my Macho Man from Walmart.com..... but no Elites have been seen there yet.
However, I've checked almost every day..... NO OTHER STOCKING. No Elites at all.... no regular Basics.... a few Flex-Force that were sitting there a while... tomorrow (Tuesday) will be one week since Julie called me & said they'd be buying extra..... I can't help but feel like she's not living up to her promise.
Question - what should my next action be if there are no figures when I walk into that store tomorrow? Just drop it and never go back? Should I stop badgering these poor, hard-working folks who can't seem to figure out what button to press that brings WWE stuff to their store?
Or do I unleash Customer Service hell..... I'm ready to find the e-mail for a district manager & share these photos of racks that have sat empty for months and months....
I have a pic I took over the weekend, I'll post it here when I get home from work.... it looks pretty much the same as the pic I've posted from earlier this year....
Walmart #2555
Well, I was surprised to see that they got some Hogan DM's in..... must have been force-shipped.
And what are these multi-figure packs? Are they new, or were the supposed to be put out at Christmas (two months ago)? At $59.99, I won't really care either way...
I like how they clearanced all the Slam City stuff - but still haven't ordered any Basics, Elites, or Battle Packs. Pathetic.
____________________________________________________________________________________________________________________________________________
Update: 2/22/2015
____________________________________________________________________________________________________________________________________________
Update: 2/1/2015
Stopped in today for some Superbowl stuff, absolutely no new stocking....
According to my photo records, these Slam City items have been warming these shelves for almost a full year! Might be time to do a clearance sale or something?
____________________________________________________________________________________________________________________________________________
Update: 1/23/2015
Well, I wasn't really going to do these updates anymore, but somebody bumped the thread, so what the heck....
It's kind of like a jungle of bad toys, they are starting to overtake the vacant WWE section..... and the gardeners don't seem to care. No basics, no elites, I guess they really aren't interested in the WWE stuff. I'll keep giving my business to Target....
I'll always remember that time on 11/9/14, when they actually had some Elites!
____________________________________________________________________________________________________________________________________________
Update: 1/10/2015
Got some battle packs..... a little progress, I guess. If we could get some Elites & Basics, I'd leave them alone. It's been several weeks since I filed my last complaint....
____________________________________________________________________________________________________________________________________________
Update: 1/02/2015
Well, I think I might have finally gotten someone in trouble for this....
Just got back from some holiday traveling, thought I'd stop in to check on the post-Holiday restock (lol).
Actually, when I got to the toy aisle, a manager who appeared to be somewhat "corporate" was giving some feedback to two staff members who appeared to have some responsibility for the toy area.... I decided to stand in the Barbie area & eavesdrop just a bit. Here's what I heard....
"I was here on Monday, and we talked about this on Monday. Now, it's Friday, and it still looks the same. That was five days ago?"
"Look at this row.... you have Ninja Turtles, Elmo, and Clearance items - there is no flow. I could compare this to the food area - it would be like having peanut butter, then ham, then soap together. They are not related to each other! We need to get this back to the plans."
"This is why your customers are getting frustrated - they are looking for specific items and they can't find them."
Well, it's not exactly like I want anyone to get fired over this..... but it is a bit ridiculous that these employees seem unwilling to fix their toy department - and if they've been warned repeatedly and refuse to fix it - I guess I'm glad they're getting in trouble.
They were having this "discussion" right in front of the WWE section - once they moved away, I snapped today's photo.....
Happy New Year!
____________________________________________________________________________________________________________________________________________
Update: 12/28/2014
Following the crazy Christmas rush, I fully expected this Walmart #2555 to have absolutely nothing at all in stock....
I was right. I guess if you were planning to use your Christmas gift cards to buy WWE action figures - you came to the WRONG place.....
They never replied to my last comment card, either. How about that date, guys? When can we expect any sort of restock?
I guess we now know that even the most desperate parent, facing empty shelves, on Christmas Eve - will NOT buy the CM Punk Slam City ice cream truck set...
____________________________________________________________________________________________________________________________________________
Update: 12/22/2014
I'll have a Blue.... Blue, Blue, Blue..... Christmas.....
Thought I'd give them a shot at a last minute December restock - no such luck!
I like how no one has bought the WWE Gift Bags, they've been hanging there since October.... maybe if this Walmart actually supplied some WWE products to go in the bags, they'd sell?
On another note - I notice that some poor souls are starting to buy some of the "Slam City" stuff? Must be out of desperation for a WWE gift....
Hopefully they don't restock that stuff either!
No replies to my online complaint, yet.... but it's still a bit early for that.
____________________________________________________________________________________________________________________________________________
Update: 12/20/2014
Following the 12/20 visit, I filed the following online comment card through the Corporate Walmart website. This time, I'm requesting for them to tell me the date they plan to have figures in stock again.
"Please contact me and let me know WHAT DATE you expect to have WWE Action figures in stock again at Walmart #2555. They have been out of stock for quite some time! I have e-mailed before, yet the problem seems to have worsened.
This Walmart seems to be the worst in our area for stocking figures - the shelf has been mostly empty since February - there are currently zero figures in stock, I would have expected some extra stocking for Christmas, I have seen none."
____________________________________________________________________________________________________________________________________________
Update: 12/20/2014
Well, it's the weekend before Christmas..... and do you think this place bothered to stock any WWE stuff? Think again.... they apparently sold the lonely Kane Elite figure that had been sitting on the peg.... which now brings their total number of WWE figures to zero. Zero Basics, Zero Elites, Zero Battle Packs..... zero figures, unless you count Slam City stuff (I don't).
They tried to hide their shame with some Jake & The Pirates bubbles and a few Minecraft items....I politely moved them off the WWE pegs.
Well, if the people in this neighborhood don't have transportation (and by the looks of it - many of them don't) I suspect there will be many disappointed WWE fan-kids on Christmas morn.... as this Walmart has failed, again. According to my records - no new stock since 11/9, and no new stock in the entire month of December - which, unless I'm a total idiot - should be their busiest month of the whole year?
Shameful...
Time to file another web-complaint....
____________________________________________________________________________________________________________________________________________
Update: 12/13/2014
About 12 days until Christmas..... this doesn't look like enough figures.... Santa, can we get a restock?
____________________________________________________________________________________________________________________________________________
Update: 12/10/2014
Thought I'd make the rounds today, I'd love to find that USA Warrior Variant I'd heard about on here....
I should have known better then to stop at Walmart #2555. Someone had tried to move all the Slam City stuff on to the Basic and Elite pegs..... oh no, you won't get out of this that easily - I moved the stuff back on to the correct pegs, to expose this Walmart for their empty shelves.....
____________________________________________________________________________________________________________________________________________
Update: 12/9/2014
Well, nothing like 3 weeks until Christmas, and nothing to sell.....
When I arrived, they had put all kinds of fart pianos & Minecraft stuff on the WWE pegs, so they wouldn't look so empty.... I cleared the non-WWE stuff off to expose this Walmart for what it truly is - lousy at stocking WWE stuff, probably the worst of its kind.
Guess I'll take my Christmas shopping dollars elsewhere!
____________________________________________________________________________________________________________________________________________
UPDATE: 11/28/14 - Black Friday
I'm sure this Walmart made thousands and thousands of dollars today, the busiest shopping day of the year.....
However, I doubt that they even sold $20 worth of WWE merchandise - they didn't have any to sell.
It's becoming a cruel joke at this point....
____________________________________________________________________________________________________________________________________________
UPDATE: 11/27/14 - Thanksgiving Day
I wasn't going to go to any retail stores on Thanksgiving Day, because I don't really agree that they should be open.... but, since today is the last day of the "12 Dollar Elite Sale" at Walmart, I decided to try my luck on a restock (hah).
The store was in complete pandemonium.... I saw people fighting.... the lines were to the back of the store. I wormed my way back to the toy section, which was actually fairly quiet (relative to the rest of the store)..... maybe this section was less busy because they didn't bother to stock anything.
It does look like someone took the lone Elite 31 Kane that was there yesterday.... and angrily threw it down on the shelf, they must be as mad as I am.
Do we want to take any bets on this place having stuff tomorrow for Black Friday?
____________________________________________________________________________________________________________________________________________
UPDATE: 11/26/14
I figured if there's one night out of the whole year where there is an outside chance this store might actually be stocking up on WWE figures, this might be the night.... I mean, Black Friday is the day after tomorrow (Thanksgiving)! They'd be fools to have empty shelves now, right?
Sadly, no $12 Elites for me tonight..... my relationship with this Walmart is like a battered wife - I keep getting hurt, but going back for more. I keep telling myself that things will get better - just because of that one time when they had Elite 31.
Guess I'll try again on Black Friday..... I'm not expecting much, though....
____________________________________________________________________________________________________________________________________________
UPDATE: 11/9/14
Very surprising find today at my Walmart - a fresh case of Elite 31!
They were all here..... I'm surprised, I didn't realize Kane comes with NO ACCESSORIES..... "with mask?" C'mon....
USOS & Rock looked good.... but there's only one from this set that I'm really looking for.....
Perhaps this Walmart is finally changing their poor-stocking ways? Maybe someone higher up finally responded to my frequent online complaints.... or maybe they're just autoshipping stuff because it's nearly Christmas time..... either way, keep'em coming!
____________________________________________________________________________________________________________________________________________
Update 11/5/14
Well, at least they've apparently heard my frequent online complaints - they've stocked some of the "Global Superstars" Basic set. Too bad it sucks, I don't see anyone going nuts for Alberto Del Rio or Rey Myserio figures right now.....
Still no sign of any Elites, I guess I'll need to start a campaign for those next.....
Progress, I guess....
____________________________________________________________________________________________________________________________________________
Update 10/22/14
Not much to report today - looks like someone made an effort to spread the 5 t-shirt series Basics - the first time I've actually seen them make an effort to hang figures on these pegs in nearly seven months..... and no sign of any Elites during this entire seven-month period.
I wonder how long this Slam City stuff will sit here before they decide to do something with it - maybe Christmas will deplete some of that garbage - then the empty space can be even bigger!
So it seems someone is aware of the empty pegs - but wouldn't it just be easier to order some figures to fill them, instead of playing this game?
____________________________________________________________________________________________________________________________________________
BIG UPDATE 10/18/14:
Well Walmart #2555 fired a huge shot in my battle against their horrible stocking practices in regards to WWE figures tonight....
After filing yet another online complaint earlier this week, I thought I'd stop in on my way home from work to see if they've made ANY attempt to stock these things yet.... while the shelves were still mostly empty - imagine my surprise to see these!
I quickly bought a few other snacks & hurried to the register with the AJ Lee.... wasn't 100 percent sure I wanted it, but thought that it would be the least I could do - since I've kept complaining until they actually stocked anything at all. And it is a pretty cool figure...
The item didn't ring up - ITEM NOT FOUND code came up.
The cashier looked to the other cashier - the other cashiers said "we can't sell it to him." They then THREW THE FIGURE from one register to the next, into a box - and then rung up the rest of my stuff - and I left (furious) without the AJ Lee figure!
I am currently contemplating my next move... the online complaints haven't worked well.... and now that they bothered to stock one thing - they won't even sell it to me.
The WAR with this Walmart will continue - however, I'm pretty much done shopping there or going in at all.....
I'll keep you all posted.....
Here's what the rest of their shelf looks like tonight (10/18):
________________________________________________________________________________________________________________________________________________________________
UPDATE: 10/13/2014
This isn't even funny anymore....
________________________________________________________________________________________________________________________________________________________________
UPDATE: 10/9/2014 - Julie still hasn't kept her promise. Time to get some senior management involved....
________________________________________________________________________________________________________________________________________________________________
UPDATE: 10/7/2014 - Here's the pic from Tuesday October 7th, 2014 - it's becoming apparent to me that these employees are really struggling with this. They got 1 case of the Global Superstars..... and, instead of putting them on the empty pegs, they've put them in the lower corner - one row isn't even on the WWE pegs - it's on the Minecraft peg, ensuring that the WWE pegs STAY EMPTY. Hell, even I know you're supposed to spread these damn things around and make it at least LOOK full.....
Well, I guess I'm going to have to escalate this..... currently searching for a District Manger for Walmart Store #2555, New Castle, Delaware. If anyone knows a good method of finding this, please let me know.... I'll be doing some web searches....
________________________________________________________________________________________________________________________________________________________________
UPDATE: 10/5/2014 - Here's the pic from October 5th, 2014.... note, they moved the section over the summer - but all they did was move the group of empty pegs!
________________________________________________________________________________________________________________________________________________________________
Late February, 2014
Many of you have grown tired of me complaining that my Wal Mart never has any WWE stuff.... I've grown very agitated that Mattel/Wal Mart apparently have some kind of deal to release exclusive T-shirted figures ONLY through Wal Mart, and yet whoever is in charge of stocking MINE seems to have forgotten that they are supposed to order WWE merchandise.
The above photo was taken in late February.... and this space on the shelves has actually RELOCATED when they did a RESET in August..... only it NEVER filled up with toys!
This Walmart is not too far from my home, so I stop in regularly - I've been there as new pallets are being rolled into the sales floor.... I've checked the pallets, and NO WWE stuff has arrived! Occasionally, I'd see one case of older Basics put on the shelf, and they'd be gobbled up within a day.
So, last week, I drove though Lancaster/York, PA on my way to a job interview..... on my way home, I stopped at several Pennsylvania Wal Marts - imagine my SHOCK to see that they were all well-stocked with NEW WWE merchandise! I found all of E30 just by visiting two or three Walmarts in PA! I then realized that someone at Delaware Walmart #2555 has been seriously dropping the ball.
After my Pennsylvania drive, I decided to take action. I finally looked up the appropriate customer service online complaint line... I filled out the complaint politely.
About two days later - I got a voicemail from Julie at Walmart #2555..... she said she met with the department manager - they checked some SKU's.... and determined that there "seems to be a replenishment issue." She indicated that they would be ordering EXTRA WWE figures.... since they seem to sell out fast.
Well, it's been a week.... and to give them credit - they did get ONE case of Basics in..... and, just so happens, they had the purple T-shirt Macho Man & Sheamus! I didn't buy them, though, because I'd already gotten my Macho Man from Walmart.com..... but no Elites have been seen there yet.
However, I've checked almost every day..... NO OTHER STOCKING. No Elites at all.... no regular Basics.... a few Flex-Force that were sitting there a while... tomorrow (Tuesday) will be one week since Julie called me & said they'd be buying extra..... I can't help but feel like she's not living up to her promise.
Question - what should my next action be if there are no figures when I walk into that store tomorrow? Just drop it and never go back? Should I stop badgering these poor, hard-working folks who can't seem to figure out what button to press that brings WWE stuff to their store?
Or do I unleash Customer Service hell..... I'm ready to find the e-mail for a district manager & share these photos of racks that have sat empty for months and months....
I have a pic I took over the weekend, I'll post it here when I get home from work.... it looks pretty much the same as the pic I've posted from earlier this year....
Walmart #2555