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Post by CrossRhodes on Nov 30, 2015 15:43:28 GMT -5
Hey guys I just placed a order on tru.com - DM Ric Flair Shipping to the UK, Order went threw but screen froze after debit card authorisation. I haven't received a confirmation email but the money has gone from my account, Weird right? Just wondering if anybody has experienced this and if/how you sorted it out? I'm in work right now but intend to phone them when I get home. I guess I'm just seeking some reassurance ha Thanks!
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Deleted
Joined on: Apr 17, 2024 23:26:25 GMT -5
Posts: 0
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Post by Deleted on Nov 30, 2015 15:51:01 GMT -5
It happened to me with Seth. No confirmation yet, I'll email them though tomorrow
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Figure kingdom
Main Eventer
Go peep @figurekingdom on IG for WWE action figure pics!
Joined on: Jul 9, 2011 16:09:32 GMT -5
Posts: 1,395
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Post by Figure kingdom on Nov 30, 2015 15:51:43 GMT -5
The order confirmation sometimes takes awhile from Toys R Us. It took me an entire day to receive it when I ordered Seth Rollins. As long as they took the money out of your account you should be fine. The same happened to me.
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Post by CrossRhodes on Nov 30, 2015 15:55:14 GMT -5
It happened to me with Seth. No confirmation yet, I'll email them though tomorrow The order confirmation sometimes takes awhile from Toys R Us. It took me an entire day to receive it when I ordered Seth Rollins. As long as they took the money out of your account you should be fine. The same happened to me. I'm worrying because there is no record of the order on my tru account & I have no order number, It's been almost an hour now...
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Figure kingdom
Main Eventer
Go peep @figurekingdom on IG for WWE action figure pics!
Joined on: Jul 9, 2011 16:09:32 GMT -5
Posts: 1,395
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Post by Figure kingdom on Nov 30, 2015 15:58:00 GMT -5
Give it awhile mate, it took me about a full day or so to receive confirmation...
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Post by CrossRhodes on Nov 30, 2015 16:02:31 GMT -5
Give it awhile mate, it took me about a full day or so to receive confirmation... Thanks man, I know I'm probably stressing over nothing because if nothing else they have received payment... So there's some kind of record. Still can't help but worry though, ha!
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Deleted
Joined on: Apr 17, 2024 23:26:25 GMT -5
Posts: 0
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Post by Deleted on Nov 30, 2015 16:10:53 GMT -5
It happened to me with Seth. No confirmation yet, I'll email them though tomorrow The order confirmation sometimes takes awhile from Toys R Us. It took me an entire day to receive it when I ordered Seth Rollins. As long as they took the money out of your account you should be fine. The same happened to me. I'm worrying because there is no record of the order on my tru account & I have no order number, It's been almost an hour now... Mine was from Thursday lol
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Post by Yambag Jones on Nov 30, 2015 16:43:00 GMT -5
TRU.com is garbage. I've ordered from them 3 times and have been disappointed each time. I advise everyone to stay away.
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Post by CrossRhodes on Nov 30, 2015 17:00:03 GMT -5
I'm worrying because there is no record of the order on my tru account & I have no order number, It's been almost an hour now... Mine was from Thursday lol Your account hasn't updated since Thursday? Well that makes me feel a bit better tbh ha
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Post by AlexWestCollects on Nov 30, 2015 17:17:21 GMT -5
Yo call tru n talk to their Cs team. I called and got them to sell me flair for $17.49! Tell them it's a Dm and all the other dms are on sale why not this one.
They did it for me.
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Post by deskjet on Dec 1, 2015 10:38:25 GMT -5
I tried ordering some stuff last night from that site and walked away feeling violated.
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tommyb
Superstar
Joined on: Sept 19, 2013 19:45:42 GMT -5
Posts: 535
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Post by tommyb on Dec 1, 2015 12:58:06 GMT -5
I have orders from Friday with no conformation there that behind on certain items and over sold many
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Post by madness86 on Dec 1, 2015 23:39:08 GMT -5
I tried to order a warrior DM the other day not thinking it'd work. I got no confirmation email either but my card did get charged $.70.
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tommyb
Superstar
Joined on: Sept 19, 2013 19:45:42 GMT -5
Posts: 535
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Post by tommyb on Dec 1, 2015 23:43:55 GMT -5
OK well the obvious .70 old figures that popped up are not going to be shipped but I called earlier in regards to in stock items and the are 2-4 days behind and the rep said to time in the order number on your email conformation and track order if it comes up they have it , now that doesn't mean it's shipped it just means they have it.
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