BellaBaby
Main Eventer
Joined on: Aug 18, 2011 10:07:13 GMT -5
Posts: 1,391
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Post by BellaBaby on Aug 14, 2017 22:24:03 GMT -5
Went to my TRU today after seeing in the figure findings board that the figures were there and when I was there I picked up Nikki but there was no Brie 😭
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Post by cableV on Aug 14, 2017 22:29:11 GMT -5
Do you happen to know if they are only exclusive to toys r us? The dolls and these figures are TRU exclusives from what I've heard. Sucks because I never want to shop at TRU again after all this MattelShop has them for pre-order with a Sept 1st ship date. Going forward they may be an option for you if you don't want to shop at TRU. Although, some don't like MattelShop either.
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FUSamBaker
Main Eventer
Biggest crush on Sami Zayn.
Joined on: Sept 6, 2005 19:25:20 GMT -5
Posts: 3,107
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Post by FUSamBaker on Aug 14, 2017 22:50:12 GMT -5
Here a good update for y'all... Got another "delay" message from Toys R Us. This time they are stating that if the order doesn't ship by September, they'll cancel it for me. I Tweeted them and I'm calling them tomorrow. I'm 100% pissed at this point. Toys T Us basically has no idea what is happening. Their ship date of 08/09 was completely false advertising. I'm messaging Mattel tonight as well. I will NEVER buy from Toys R Us again. I didn't get an email today so I wonder if that means my Bellas are gonna ship soon Id be surprised if they did. Keep me updated! I'm really hoping something good happens soon
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LanaistheBest
Jobber
Joined on: Jul 20, 2017 22:17:53 GMT -5
Posts: 22
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Post by LanaistheBest on Aug 14, 2017 23:44:57 GMT -5
anyone know if I pre-ordered a doll, they automatically charged the card? I never thought to check my bank statement when I originally did the pre-order transaction, but now looking back, I don't see the TRU charge on my statement... Is this the norm- preorders are not charged until they are shipped? I did receive that email stating that there is a delay to the original preorder date (8/9)
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BellaBaby
Main Eventer
Joined on: Aug 18, 2011 10:07:13 GMT -5
Posts: 1,391
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Post by BellaBaby on Aug 15, 2017 9:21:51 GMT -5
I didn't get an email today so I wonder if that means my Bellas are gonna ship soon Id be surprised if they did. Keep me updated! I'm really hoping something good happens soon Update, I got the delay email 😑😑😑😑
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BellaBaby
Main Eventer
Joined on: Aug 18, 2011 10:07:13 GMT -5
Posts: 1,391
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Post by BellaBaby on Aug 15, 2017 9:22:35 GMT -5
anyone know if I pre-ordered a doll, they automatically charged the card? I never thought to check my bank statement when I originally did the pre-order transaction, but now looking back, I don't see the TRU charge on my statement... Is this the norm- preorders are not charged until they are shipped? I did receive that email stating that there is a delay to the original preorder date (8/9) For me anyways they took the money out already. Maybe depend on your bank though
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FUSamBaker
Main Eventer
Biggest crush on Sami Zayn.
Joined on: Sept 6, 2005 19:25:20 GMT -5
Posts: 3,107
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Post by FUSamBaker on Aug 15, 2017 9:46:52 GMT -5
I am waiting to hear from them via Twitter. I'm really upset with the whole "if they don't ship by 09/14, we'll cancel the order." I think the f*ck not! I'm the customer, I say when the order is to be cancelled. If I want to wait for a year, I'll wait for a year. I paid, i just want my order.
Toys R Us sold us FALSE ADVERTISING! I'm not saying they lied about the ship date. However they clearly had no d*mn idea when they'd have these items in stock. They still don't. At this point I think they need to just admit they are clueless and ship as promised.
They gave me a $15 voucher last week in compensation for the wait. So if they cancel my order, they'll have given me almost $50 back. I rather just have the dolls.
Mattelshop is saying like September 1st as their ship date. If by then Toys R Us still hasn't shipped, I'll be ticked. I'm just mad at the fact I have to buy the rest of the dolls in store -_- I don't ever want to deal with TRU again after this. They keep apologizing but all I want is the dolls. I'll for sure never buy from their website again.
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Post by movingforward1988 on Aug 15, 2017 15:34:34 GMT -5
anyone know if I pre-ordered a doll, they automatically charged the card? I never thought to check my bank statement when I originally did the pre-order transaction, but now looking back, I don't see the TRU charge on my statement... Is this the norm- preorders are not charged until they are shipped? I did receive that email stating that there is a delay to the original preorder date (8/9) TRU usually does not charge you until shipped for pre-orders. When you first do the order it will show as a pending transaction for about a week and then drop off. But you shouldn't be charged until the items ship. Just check your banking activity to see if you where charged or did it drop off.
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Post by movingforward1988 on Aug 15, 2017 15:40:38 GMT -5
I got that delay email also and it said if they do not release by 9/15 the order will be canceled. So what I did was I went to shopMattel and pre-ordered them there also just incase TRU doesn't ship by 9/15 and they cancel my order. My fear is that they will go on back-order immediately with TRU and I promised them as Christmas presents already to my goddaughters. So who ever ships first I will just return the other order for a refund. I actually might just go ahead and cancel the TRU order, since I haven't been charged at. I trust shopMattel to get them in.
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sisterabigail
Mid-Carder
Joined on: Jul 1, 2016 21:55:56 GMT -5
Posts: 164
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Post by sisterabigail on Aug 15, 2017 16:00:09 GMT -5
Is this a girls thread???
I am totally buying the sasha
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Post by Mr Ezekiel Jackson If Ya Nasty on Aug 15, 2017 16:10:45 GMT -5
I like to wish Mattel Dolls good luck on their future endeavors.
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FUSamBaker
Main Eventer
Biggest crush on Sami Zayn.
Joined on: Sept 6, 2005 19:25:20 GMT -5
Posts: 3,107
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Post by FUSamBaker on Aug 15, 2017 16:23:32 GMT -5
I got that delay email also and it said if they do not release by 9/15 the order will be canceled. So what I did was I went to shopMattel and pre-ordered them there also just incase TRU doesn't ship by 9/15 and they cancel my order. My fear is that they will go on back-order immediately with TRU and I promised them as Christmas presents already to my goddaughters. So who ever ships first I will just return the other order for a refund. I actually might just go ahead and cancel the TRU order, since I haven't been charged at. I trust shopMattel to get them in. I ripped into TRU today. I told them they better not cancel my order. I have no idea what gives them the idea they can just cancel orders on their own. If I wanna wait a year, I'll wait a year. Toys R Us is nothing but a s*it show
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BellaBaby
Main Eventer
Joined on: Aug 18, 2011 10:07:13 GMT -5
Posts: 1,391
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Post by BellaBaby on Aug 15, 2017 17:01:44 GMT -5
I didn't see Eva on Mattel shop that's odd, and I haven't seen a pre order for Alicia on any website. I thought she was in the first wave maybe she got delayed ?
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Deleted
Joined on: Apr 23, 2024 12:04:11 GMT -5
Posts: 0
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Post by Deleted on Aug 15, 2017 20:45:54 GMT -5
Just stopped at my toys r us and they had the action figures and i bought one of each. The check out lady said she collects wwe figures as well and asked me if i heard about the upcoming dolls. She said they were suppose to arrive a week or so ago but never came and now they are being told it will be another few weeks until they arrive to the store. She said as of now they are set to arrive on or before Sept 1st.
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FUSamBaker
Main Eventer
Biggest crush on Sami Zayn.
Joined on: Sept 6, 2005 19:25:20 GMT -5
Posts: 3,107
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Post by FUSamBaker on Aug 16, 2017 9:46:57 GMT -5
Just spoke with TRU on Twitter. I went off a bit because I told them they had no right to cancel my order. They said the official release date is September 1st and that orders will ship then. I'm not trusting it 100% but I mean hopefully. It jives more with Mattel.
I think wires were mixed ALOT! Obviously TRU had no clue the release date while the dolls were on pre order. I think it's very unprofessional to have no answers at all (which is basically what they had for what almost 2 weeks.) All I want is my dang Eva Marie! I'm buying the rest in stores though. NO MORE TRU.COM! Haha.
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livecraig1
Mid-Carder
Joined on: Aug 30, 2016 3:14:45 GMT -5
Posts: 80
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Post by livecraig1 on Aug 16, 2017 10:09:17 GMT -5
That Sasha looks better than the regular release version.
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BellaBaby
Main Eventer
Joined on: Aug 18, 2011 10:07:13 GMT -5
Posts: 1,391
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Post by BellaBaby on Aug 17, 2017 18:14:40 GMT -5
Went to my TRU today after seeing in the figure findings board that the figures were there and when I was there I picked up Nikki but there was no Brie 😭 Update found my Brie 😍
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Post by LaParka on Aug 17, 2017 18:23:25 GMT -5
Found them in TRU today Nikki Bella is 6 per case, 3 Brie, and 3 Charlotte.
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Deleted
Joined on: Apr 23, 2024 12:04:11 GMT -5
Posts: 0
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Post by Deleted on Aug 17, 2017 20:54:56 GMT -5
UPDATE the dolls have been found at toys r us! let the hunt begin!
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FUSamBaker
Main Eventer
Biggest crush on Sami Zayn.
Joined on: Sept 6, 2005 19:25:20 GMT -5
Posts: 3,107
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Post by FUSamBaker on Aug 17, 2017 21:18:47 GMT -5
UPDATE the dolls have been found at toys r us! let the hunt begin! The 12 inch dolls?
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