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Post by ¡Twist Of Cinnamon! on Aug 13, 2017 17:39:27 GMT -5
The title isn't as bad as it sounds.
I sold a four Ringside Exclusives together (Kane, Mysterio, Punk and Macho Man) accessories, display stands and name tags for $110. All loose by the way. However when I shipped the figures I forgot to add Macho Man's sunglasses, which the buyer asked about. Apart from that, he was more than happy with the figures. I shipped the glasses a few days later.
This is where things get sticky.
The envelope got wet mid transit and the sunglasses have gone missing.
Do I refund the cost of the figure (not brand new) or a few dollars for the glasses?
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Post by Mongo Bears on Aug 13, 2017 17:43:29 GMT -5
Crap
That sucks for both of you.
On your end it's just a cheap pair of glasses but on the other end it makes the figure so incomplete. I think you should both try to agree on a fair way to settle based off each of your own priorities.
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Post by Nivro™ on Aug 13, 2017 17:50:03 GMT -5
I would just refund a little extra for the glasses or offer to see if you can find a pair on classifieds to have sent to him.
actually, which RSE Macho was it? King had Gold glasses and the nWo one had nWo glasses
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Post by qdogg on Aug 13, 2017 17:51:43 GMT -5
send him like 500 pennies in the mail to compensate
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Post by ¡Twist Of Cinnamon! on Aug 13, 2017 18:08:53 GMT -5
As tempted as I am to just not reply to the buyer, I'll ask him if a small refund, no more than $5 will do. I would just refund a little extra for the glasses or offer to see if you can find a pair on classifieds to have sent to him. actually, which RSE Macho was it? King had Gold glasses and the nWo one had nWo glasses Macho King. |
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Post by Decky on Aug 13, 2017 18:11:27 GMT -5
send him like 500 pennies in the mail to compensate In a wet envelope |
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Post by mcfclee on Aug 13, 2017 18:48:29 GMT -5
I've passed on figures that don't have the Sunnies if they aren't readily available and cheap on eBay. If you try and find the pair on eBay you'll get a good idea of what they're worth to complete the figure.
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Post by mrhoss on Aug 13, 2017 19:00:00 GMT -5
That's why I switched to poly bubble bags. I always worried about the paper envelopes ripping.
If it was me, I would give him a choice of a partial refund for the glasses or full refund if he returns the figure. It really depends on how important the glasses are to him. If he's unreasonable and wants a big refund for the glasses, I would tell him to send the figure back. You might have to eat the return shipping cost, though.
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Post by Nivro™ on Aug 13, 2017 19:04:11 GMT -5
As tempted as I am to just not reply to the buyer, I'll ask him if a small refund, no more than $5 will do. I would just refund a little extra for the glasses or offer to see if you can find a pair on classifieds to have sent to him. actually, which RSE Macho was it? King had Gold glasses and the nWo one had nWo glasses Macho King. Was the buyer in the states or New Zealand |
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Post by Classic Collector: The Return on Aug 13, 2017 19:32:22 GMT -5
That sucks, but as a buyer I'd be extremely upset if your offering me $5 back on a pair of glasses that are kind of hard to replace. The more common white/black pair sells for $10 on the bay, these would be much higher than that I assume.
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Post by #HANDSOME1 on Aug 13, 2017 20:00:00 GMT -5
Refund him a couple bucks for the glasses, if he makes a fuss tell him to send the macho back & refund him accordingly.
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Post by Codyverse: Tag Team Champion on Aug 13, 2017 20:24:07 GMT -5
He got a ridiculously good deal on those. I'd apologize but I wouldn't offer up any money if I were in your shoes. Maybe see if you have another accessory he needs.
Or you could offer his money back in return for your figures. My money says he won't do that.
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kingpin005
Mid-Carder
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Joined on: Jul 17, 2014 21:16:06 GMT -5
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Post by kingpin005 on Aug 13, 2017 21:13:40 GMT -5
Ship in a box next time. Never send in an envelope
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Post by TheLastDude on Aug 13, 2017 21:28:11 GMT -5
Ship in a box next time. Never send in an envelope He shipped the glasses after the fact. I always ship figures in boxes too, but I wouldn't waste an entire box for one small pair of sunglasses. |
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VintageFigs1
Main Eventer
Joined on: Oct 12, 2003 17:20:53 GMT -5
Posts: 3,498
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Post by VintageFigs1 on Aug 13, 2017 21:57:31 GMT -5
The title isn't as bad as it sounds. I sold a four Ringside Exclusives together (Kane, Mysterio, Punk and Macho Man) accessories, display stands and name tags for $110. All loose by the way. However when I shipped the figures I forgot to add Macho Man's sunglasses, which the buyer asked about. Apart from that, he was more than happy with the figures. I shipped the glasses a few days later. This is where things get sticky. The envelope got wet mid transit and the sunglasses have gone missing. Do I refund the cost of the figure (not brand new) or a few dollars for the glasses? Wow. Someone got one hell of a deal. |
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Post by ¡Twist Of Cinnamon! on Aug 14, 2017 0:32:33 GMT -5
Just emailed the guy and told him I'd refund him $5 or $27 for the figure if he returned it. As tempted as I am to just not reply to the buyer, I'll ask him if a small refund, no more than $5 will do. Macho King. Was the buyer in the states or New Zealand NZ. He got a ridiculously good deal on those. I'd apologize but I wouldn't offer up any money if I were in your shoes. Maybe see if you have another accessory he needs. Or you could offer his money back in return for your figures. My money says he won't do that. He was pretty pleased with the figures so I doubt he'll send them all back. |
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Deleted
Joined on: Apr 18, 2024 17:03:34 GMT -5
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Post by Deleted on Aug 14, 2017 1:17:02 GMT -5
Ask him what he considers fair. And use that as a jumping off point. That way you know if hes cool or gonna be unreasonable...
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Post by GreyHaze:Big Bad Booty Daddy on Aug 14, 2017 1:22:47 GMT -5
I'd give him back $5, but no way should you refund the whole figure. The price you gave him overall is a very good deal. I don't think it would be that hard to also repaint the macho glasses into the teeth looking ones with some tape.
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Deleted
Joined on: Apr 18, 2024 17:03:34 GMT -5
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Post by Deleted on Aug 14, 2017 9:17:39 GMT -5
See if there's a pair on eBay and refund him that amount
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RUBFigs
Mid-Carder
Joined on: Jun 13, 2013 5:13:23 GMT -5
Posts: 319
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Post by RUBFigs on Aug 15, 2017 5:53:25 GMT -5
The title isn't as bad as it sounds. I sold a four Ringside Exclusives together (Kane, Mysterio, Punk and Macho Man) accessories, display stands and name tags for $110. All loose by the way. However when I shipped the figures I forgot to add Macho Man's sunglasses, which the buyer asked about. Apart from that, he was more than happy with the figures. I shipped the glasses a few days later. This is where things get sticky. The envelope got wet mid transit and the sunglasses have gone missing. Do I refund the cost of the figure (not brand new) or a few dollars for the glasses? Wow. Someone got one hell of a deal. That someone was me. I'm the buyer from New Zealand. |
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