Medieval
Main Eventer
@mattelwwe_medieval
Joined on: Jan 22, 2015 12:46:43 GMT -5
Posts: 4,638
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Post by Medieval on Nov 7, 2017 9:21:08 GMT -5
Just went to check my status on Virgil and Arcee and it says both orders have been cancelled? Gotta love Tru.com.
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Post by ~*Young $ Money*~ on Nov 7, 2017 9:24:41 GMT -5
I highly doubt it's cancelled. They just showed it again on ringside fest. I will have to see if mine was cancelled also.
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allkayfabe
Mid-Carder
Joined on: Jan 6, 2017 12:14:52 GMT -5
Posts: 92
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Post by allkayfabe on Nov 7, 2017 9:28:15 GMT -5
Mine is showing as backordered.
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Medieval
Main Eventer
@mattelwwe_medieval
Joined on: Jan 22, 2015 12:46:43 GMT -5
Posts: 4,638
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Post by Medieval on Nov 7, 2017 9:36:04 GMT -5
Just got off phone with TRU no help at all. All pre-orders automaticially cancelled after 30 days when using paypal? I dk..My son is off school today so upset he isn't getting Arcee now. I just pre-ordered another Virgil hopefully this one goes thru.
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Post by Bandalero on Nov 7, 2017 9:44:52 GMT -5
he better not be cancelled. I've got a display all ready to go for him!
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sidetrip
Superstar
Joined on: Jan 20, 2017 4:19:04 GMT -5
Posts: 509
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Post by sidetrip on Nov 7, 2017 10:49:26 GMT -5
I got an email telling me my order got cancelled.
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Post by Lorenzo Alcazar on Nov 7, 2017 10:54:52 GMT -5
Toys R Us just randomly cancels orders with no reasoning. It's happened to me a dozen times in the last few months. Not even on rare or limited items. They are just a crappy company with no management. No wonder they had to file for chapter 11.
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Post by legendsguy on Nov 7, 2017 10:57:08 GMT -5
mine also says "backordered" I'm guessing they didn't order enough to fulfill the orders. that's why some are prob just outright cancelled. Why preorder if you cant even fulfill them...lol. These poor retail chains just cant seem to get it right when it comes to stocking WWE.
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Post by stc13 on Nov 7, 2017 10:57:50 GMT -5
It's still available on their website and says it will be available 11/9. That does suck for those that bought during the BOGO 50% off sale, though.
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Post by stc13 on Nov 7, 2017 11:00:54 GMT -5
mine also says "backordered" I'm guessing they didn't order enough to fulfill the orders. that's why some are prob just outright cancelled. Why preorder if you cant even fulfill them...lol. These poor retail chains just cant seem to get it right when it comes to stocking WWE. You're probably right. Something similar happened with the SDCC Yankem where some early orders were cancelled, and then the figure became available again later (and still is). I assume it's a supply chain issue - the website is going off of the number of cases they get shipped in to the warehouse, while the TRU buyers ordered multiple shipments that will arrive spaced out.
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Post by Nivro™ on Nov 7, 2017 11:04:21 GMT -5
mine still shows backordered and that it should ship within the next 3 days...we'll see about that though.
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Post by Mr Ezekiel Jackson If Ya Nasty on Nov 7, 2017 11:20:43 GMT -5
Got the cancelled order e-mail. Serves me right for trusting doing pre-orders with a place like TRU. Should had did what I did with the AJ exclusive and waited for it to show in stores.
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Post by PJ on Nov 7, 2017 11:44:38 GMT -5
If you paid by PayPal they have a certain amount of time to fill the order and if they don't PayPal cancels the order and refund you. It has happened to me in the past.
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Post by One Punch Reigns on Nov 7, 2017 11:44:43 GMT -5
Mine's backordered too. I should have never even placed a preorder knowing how shady TRU is with them. I'll just wait for them to show up in stores if mine does indeed get canned. Is it any wonder why they're in Chapter 11? Bush league organization who want to have total control and won't even let you cancel an order if you know what kind of crap they're going to pull. I'll have better luck on eBay, better to support a fellow collector who'll make good on a sale than a company who can't fulfill a single preorder without mucking it up
Edit: Paypal looks to have cancelled my order as the pending payment I had is refunded to me. I'll wait for eBay. I'd get it from TRU but they want to bullyrag me, screw them.
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FUSamBaker
Main Eventer
Biggest crush on Sami Zayn.
Joined on: Sept 6, 2005 19:25:20 GMT -5
Posts: 3,107
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Post by FUSamBaker on Nov 7, 2017 11:46:46 GMT -5
Haven't I warned y'all about preordering from them? *sips tea*
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Post by fzmadness on Nov 7, 2017 12:10:39 GMT -5
I haven't checked mine but if it is cancelled I don't think he will be tough to buy in store. Ive seen Yankem a bunch of times already.
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Post by stc13 on Nov 7, 2017 12:18:47 GMT -5
Everyone is entitled to their opinion, but of the major US retailers, I find TRU to the easiest to find exclusives. They almost always stock in store and online. People are probably better off waiting for any Black Friday or cyber Monday sales anyway.
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Post by Fighter Hayabusa on Nov 7, 2017 12:23:22 GMT -5
Everyone is entitled to their opinion, but of the major US retailers, I find TRU to the easiest to find exclusives. They almost always stock in store and online. People are probably better off waiting for any Black Friday or cyber Monday sales anyway. I have never not been able to locate a TRU exclusive. I don't think I can say that for any other brick and mortar retailer.
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MWFD
Main Eventer
Joined on: Sept 19, 2012 11:48:30 GMT -5
Posts: 1,479
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Post by MWFD on Nov 7, 2017 12:23:56 GMT -5
If you paid by PayPal they have a certain amount of time to fill the order and if they don't PayPal cancels the order and refund you. It has happened to me in the past. This is probably the most useful point I've seen. I definitely order via Paypal and had my order cancelled. I'm wondering if anyone that also had theirs cancelled paid for it via any other means besides Paypal.
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Medieval
Main Eventer
@mattelwwe_medieval
Joined on: Jan 22, 2015 12:46:43 GMT -5
Posts: 4,638
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Post by Medieval on Nov 7, 2017 12:25:48 GMT -5
Mine was also thru Paypal.
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