|
Post by mcfclee on Apr 26, 2018 2:36:00 GMT -5
|
|
|
Post by showbizpizzabear81 on Apr 26, 2018 4:52:06 GMT -5
I pre-ordered 2 of them off Amazon. If they show up like that, I'll freak. Was the outer mailing box damaged as well? Or just the Retro ring box/ring? Just curious as where it was likely ruined between RSC and the USP. You emailed them the pics too? You'll be reimbursed, but the extra wait and inconvenience...ugh. Sorry, man.
|
|
|
Post by mcfclee on Apr 26, 2018 4:53:16 GMT -5
I pre-ordered 2 of them off Amazon. If they show up like that, I'll freak. Was the outer mailing box damaged as well? Or just the Retro ring box/ring? Just curious as where it was likely ruined. You emailed them the pics too? You'll be reimbursed, but the extra wait and inconvenience...ugh. Sorry, man. Outer box didn’t look damaged but it was a huge box with just newspaper to line it. I ordered two figs too and they were beat up as well. Not bothered about that as I open them, but not a good experience that’s for sure.
|
|
|
Post by showbizpizzabear81 on Apr 26, 2018 4:56:52 GMT -5
You know, I've heard in the past that RSC has mailed out some shoddy carded figures, but nothing this bad. If the outer box is in better shape than the inner box, then your beef is with RSC and make sure you bring that point up to them so they dont try to deflect blame to your postman. They owe you and demand to speak with management over the phone if email goes nowhere quick. Highest person on the totem pole too. And get pissed. You might get extra stuff. I watch my wife do it all the time lol.
|
|
Sting
Main Eventer
The Wolfpac
Joined on: Mar 25, 2018 14:33:11 GMT -5
Posts: 2,223
|
Post by Sting on Apr 26, 2018 8:05:34 GMT -5
That's unacceptable. Definitely return that.
|
|
|
Post by Chicago on Apr 26, 2018 14:44:29 GMT -5
I'm not sure if this would be eligible for a return since the box was opened, but it never hurts to correspond with them via email or over the phone about your order concerns. I received my ring last week and it arrived in excellent condition. I don't think they would have intentionally shipped you a lemon, but mistakes do happen from time to time. I hope something good comes of it for you.
|
|
|
Post by Jack Specific on Apr 26, 2018 14:59:19 GMT -5
Guys this is not Ringside Customer Service as stated many times before. Here is the proper contact info which is also easily found on the Ringside website:
Email: cs@ringsidecollectibles.net Phone: 1-866-993-3448
|
|