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Post by PJ on Oct 22, 2009 16:47:00 GMT -5
So I ordered 2 of the CSDA8 Dynamite Kid last week and it arrived today 2 Chainsaw Charlie figures! The one figure from the set I had no interest in. So now I have to ship these back once I get the return label and wait for a supervisor to call me back so I can see if they can refill my order with the correct figure.
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Post by The Gang on Oct 22, 2009 16:48:44 GMT -5
What a bunch of morons!
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dgnr8
Main Eventer
Joined on: Aug 12, 2006 11:38:01 GMT -5
Posts: 3,914
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Post by dgnr8 on Oct 22, 2009 16:53:58 GMT -5
TRU.com is the biggest joke ever. You'd think that a huge company like that could get it together, but they screw up order after order.
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Post by kjtoys on Oct 22, 2009 16:56:04 GMT -5
i cant beleive you even still order with them.. I was done with them after they screwed up my order for the 2nd time. Those 2 figs are shelfwarming tru anyways
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Post by michs on Oct 22, 2009 17:08:45 GMT -5
That really sucks, cant you ring them and say you got 2? They will probably give you the right figure.
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Post by murdaspace on Oct 22, 2009 17:12:22 GMT -5
i had placed an order with then and then canceled it. took them 7 days to get my money back in my paypal account
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GrimKid
Main Eventer
Whattya want from me?
Joined on: May 29, 2006 8:47:19 GMT -5
Posts: 3,248
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Post by GrimKid on Oct 22, 2009 17:27:02 GMT -5
wow, why even bother with them pj? havent they hosed you like ten times already?? for all the aggravation ud be better off buying them from
KJ SUUUUUUUUUUUUUUUUPER TOYS!!! lol
i go to tru every day of the week i could pickem up for ya if you want when they hit, just cover the price tax and shipping
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Post by XHW on Oct 22, 2009 17:28:13 GMT -5
wow that's horrible, they got my order right but hopefully u get yours corrected
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w7fj3ff
Main Eventer
Joined on: Oct 20, 2007 14:26:17 GMT -5
Posts: 1,177
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Post by w7fj3ff on Oct 22, 2009 17:39:33 GMT -5
I ordered a UFC zero brock, got him on tuesday everything went well, i knew the risk i was getting myself into, i guess i got lucky. But can you take the figures back to a TRU store near you? and get store credit or something? it would probably be faster
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hankhill222
Mid-Carder
Joined on: Feb 20, 2009 18:25:48 GMT -5
Posts: 198
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Post by hankhill222 on Oct 22, 2009 17:45:49 GMT -5
lol
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Post by PJ on Oct 22, 2009 18:13:11 GMT -5
That really sucks, cant you ring them and say you got 2? They will probably give you the right figure. As soon as I opened the box I was on the phone with them they recredited my card and issued me a return label. But I have to wait until a supervisor looks into why it happened and call me back to reorder it. They said it could take until Mondayfor that to happen and then they'll see if they have the Dynamite Kid in stock still to ship it out. wow, why even bother with them pj? havent they hosed you like ten times already?? for all the aggravation ud be better off buying them from KJ SUUUUUUUUUUUUUUUUPER TOYS!!! lol i go to tru every day of the week i could pickem up for ya if you want when they hit, just cover the price tax and shipping No this is the only time they shipped me the wrong items. I've ordered from them over 100X and the only problems I ever had with them were a canceled ML Face-Offs Captain America variant set and CS14 Backlund. (Both which I figured would be canceled) Any other problem I've ever had was with the PO & UPS misdelivering or crushing my packages. i cant beleive you even still order with them.. I was done with them after they screwed up my order for the 2nd time. Those 2 figs are shelfwarming tru anyways I figured it was easier to at least get Dynamite online...So I didn't have to go to TRU everyday hoping I get there before the T0y W1Z people hit the store/aisle. But can you take the figures back to a TRU store near you? and get store credit or something? it would probably be faster They can't credit back the shipping at the store it has to be done online. But I am p1ssed that they couldn't correct (reorder the right figures) my order over the phone instead of having me wait until a supervisor "looks into what happened". |
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Deleted
Joined on: Sept 29, 2024 9:26:27 GMT -5
Posts: 0
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Post by Deleted on Oct 22, 2009 19:52:14 GMT -5
man thats the one of the set i want. I picked up everyone but Charlie friday at my TRU went back today and everyone was still there even the austin which i was shocked at.
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T-Phunk
Main Eventer
T-Phunkamania Runnin' Wild!!!
Joined on: Jun 23, 2004 11:32:19 GMT -5
Posts: 4,265
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Post by T-Phunk on Oct 22, 2009 21:50:39 GMT -5
TRU.com is the worst. I haven't ordered from them since they screwed up my HHH King of King's figure order.
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Post by Y3RP: LA MARAVILLA!!! on Oct 22, 2009 23:18:43 GMT -5
TRU is funny. they ship your figs with no or less packing fillers. and when u return the item for say, they want u to return it with care!!! WTF TRU!!!!
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