Deleted
Joined on: Oct 1, 2024 15:09:39 GMT -5
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Post by Deleted on Aug 2, 2010 11:14:31 GMT -5
Guys I am sure many of you got frustrated today and will be posting complaints BUT be aware that Mattel know of all issues relating to the site and crashing, refreshing etc etc.
This madness has been going on months and most of us He-Man collectors are well aware of it and long been dealing with it.
If anything its better now than it was about 6 months back.
The problem rests with the company who controls the sales called Digital River and they have to be used as are the ONLY compnay who Mattel could use that also do international shipping.
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Post by madd2k on Aug 2, 2010 11:17:36 GMT -5
I was lost on the reload site for about 10 Minutes, but now everything seems to work out fine! Can't wait for the Undertaker to arrive.
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Deleted
Joined on: Oct 1, 2024 15:09:39 GMT -5
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Post by Deleted on Aug 2, 2010 11:20:39 GMT -5
I was lost on the reload site for about 10 Minutes, but now everything seems to work out fine! Can't wait for the Undertaker to arrive. When the site first opened that was called the red screen of death on most message boards - now its called the white screen of death! Many people have found in the past that once its done refreshing fully the item in their cart was now out of stock and thus lost their item!!!
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Post by squaredcircleactionfigs on Aug 2, 2010 11:43:16 GMT -5
Also, Mattel is trying to remedy the situation by offering yearly collectors clubs including the Ecto-1 Club and Club Eternia for Mattel's regular figure releases. When you sign up for the club, you are eligible for an exclusive figure (which you pay US$20 for) and you automatically have each regular figure release sent and billed to you as the figures are released. No waiting. I signed up for the Ecto-1 Club.
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Post by kjtoys on Aug 2, 2010 11:46:17 GMT -5
yes i signed up for Club Eternia but the bad thing is you have to buy every figure that year, even if its a character you dont want..
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Post by Andeh on Aug 2, 2010 11:47:05 GMT -5
Well I just ordered my SDCC Undertaker figure in about 1minute with no problems. Sais that I have successfully ordered it and everything. Just waiting on the email now.
THANK YOU MATTY COLLECTOR! it worked out £25 cheaper than on Ebay!
I am sooo happy!!!!
MATTEL FTW
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Post by squaredcircleactionfigs on Aug 2, 2010 11:55:02 GMT -5
yes i signed up for Club Eternia but the bad thing is you have to buy every figure that year, even if its a character you dont want.. Yes, this could be a problem for some collectors. Personally, I will buy every GB figure released even if it does not meet my expectation. I am a huge GB fan. Also, the clubs are attractive to businesses which resell the figures on the secondary market. My point is Mattel is trying to reduce traffic in certain areas by creating innovative ways to do so. You cannot discredit these actions.
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Post by kjtoys on Aug 2, 2010 11:56:07 GMT -5
yes but it would be better if we could just Preorder 1 figure..
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Mike Novak
Main Eventer
Joined on: Apr 22, 2002 11:17:27 GMT -5
Posts: 1,893
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Post by Mike Novak on Aug 2, 2010 13:53:08 GMT -5
I had to wait like 10 or 15 minuets but after that I was able to order my 2.
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Post by juicewinslow on Aug 2, 2010 13:57:40 GMT -5
It took me about an hour + 40 minutes for the e-mail confirmation. Im not complainin, not like I had anything better to do.
I was just worried I might not get one.
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Warrior82
Main Eventer
Joined on: Dec 18, 2001 15:13:21 GMT -5
Posts: 1,783
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Post by Warrior82 on Aug 2, 2010 14:02:11 GMT -5
I got on at 12:07 and didnt get to check out until 12:30
I came away with the 2 Orko/Prince adams I needed. I didnt get taker as i only do Elites.
I am considering going back and getting the Ghostbuster Retro doll.
But yeah, matty can be crazy. I have evry MOTUC figure they have released so far x2. And I cant tell you the amount of anxiety and medication struggling with that site has caused.
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Post by Controversial Maverick PUNK on Aug 2, 2010 14:11:27 GMT -5
So did it sell out? It's still on the site, and I'm in the process of ordering - but I don't want to enter my card details and submit the order, if it's out of stock.
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Jorden
Main Eventer
Joined on: Jan 22, 2008 1:36:35 GMT -5
Posts: 1,607
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Post by Jorden on Aug 2, 2010 14:15:02 GMT -5
I got on at 12:07 and didnt get to check out until 12:30 I came away with the 2 Orko/Prince adams I needed. I didnt get taker as i only do Elites. I am considering going back and getting the Ghostbuster Retro doll. But yeah, matty can be crazy. I have evry MOTUC figure they have released so far x2. And I cant tell you the amount of anxiety and medication struggling with that site has caused. Pretty sure Taker is elite.
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msqsk1
Superstar
Stimulating the economy 1 figure at a time..
Joined on: Jul 9, 2004 17:54:43 GMT -5
Posts: 863
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Post by msqsk1 on Aug 2, 2010 14:22:57 GMT -5
It was an interesting experience, but I got what I wanted, so I can't complain.
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Billy F'N Shogunn
Main Eventer
Embargo spelled backwards is F'n ograbme
Joined on: Jul 17, 2007 18:27:13 GMT -5
Posts: 2,611
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Post by Billy F'N Shogunn on Aug 2, 2010 14:24:16 GMT -5
taker is elite, and i JUST ordered mine at 3:18pm est, and had no troubles whatsoever. email confirmation and everything. 'sall good (and i can't wait.)
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Post by The Fan of Wrestle on Aug 2, 2010 14:26:11 GMT -5
I warned people, lol. Got my MOTUC stuff, don't care for the Taker enough to get him, but like I said, I warned people, see shows how much people read or take things into consideration.
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rvd_mr_ppv
Main Eventer
Courage, Honor, Loyalty, Sacrifice. You're braver than you think.
Joined on: Sept 1, 2002 11:20:16 GMT -5
Posts: 2,600
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Post by rvd_mr_ppv on Aug 2, 2010 15:11:02 GMT -5
I ordered 2.
Staright on, done & dusted.
Only thing is, Standard Shipping to U.K. doesn't have tracking which sucks & I wasn't paying the ridiculous UPS Shipping method just for Tracking, so, I just hope my order gets here seeing as I can't track it.
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Post by Controversial Maverick PUNK on Aug 2, 2010 15:26:02 GMT -5
Got my confirmation e-mail, so looks like the order went though OK. I had expected it to be sold out already.
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Warrior82
Main Eventer
Joined on: Dec 18, 2001 15:13:21 GMT -5
Posts: 1,783
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Post by Warrior82 on Aug 2, 2010 16:24:54 GMT -5
Wow. I hadnt seen anywhere Taker was Elite. I feel stupid now. I had waited and caved finally and bought the retro Ghostbuter and now I am going to have to get the undertaker. That means i will have 3 orders for SDCC stuff all shipped seperate. LOL Oh well, it will still come out cheaper than getting it off certain second hand sites.
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austin209
POSSIBLE BAD TRADER
How Bout Them Cowboys
Joined on: Jan 17, 2009 1:33:17 GMT -5
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Post by austin209 on Aug 2, 2010 16:30:22 GMT -5
someone offered me one for 30 dlvd, is taht a good price
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