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Post by SteveHulk on Apr 11, 2012 2:59:51 GMT -5
I think the Brainbusters will do well because it is a tag team. I just wish they were in a 2 pack like the Rockers. Waiting 2 months to complete the team will be bad. Bundy just tweeted a picture of his figure MOC!! t.co/bUXOg7SG...looks good. Totally agree about putting Arn and Tully in a Brainbusters 2-pack... it makes sense - and I'd love to see more Legends 2-packs.
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Joejitsu22
Main Eventer
Sexy Baked Potato
Joined on: Sept 15, 2011 8:12:28 GMT -5
Posts: 4,059
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Post by Joejitsu22 on Apr 11, 2012 8:03:51 GMT -5
i emailed them asking why i paid for an item on release day and it has yet to ship. I also stated i paid for quicker shipping. I then stated i felt this was unprofessional and unacceptable.
their response?
"We show your order has been completed and will be shipped soon." WTF?
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Joejitsu22
Main Eventer
Sexy Baked Potato
Joined on: Sept 15, 2011 8:12:28 GMT -5
Posts: 4,059
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Post by Joejitsu22 on Apr 11, 2012 8:15:43 GMT -5
latest email i received says item is out of stock, and no time table for more stock arriving is known. they wont charge my card until MORE stock arrived.
Funny, since site still shows in stock. waiting for MORE stock suggests they had some and shipped some, but we know that to be false. this is terrible.
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Post by AlexWestCollects on Apr 11, 2012 8:41:55 GMT -5
I wish the mattel design team could weigh in on the this and maybe tell us what the deal is? And oh yea remember it's all our faults for the legends line going under
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Post by kenlarchtin on Apr 11, 2012 8:59:35 GMT -5
It is like Matty is doing this on purpose just to mess with our heads.
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Post by Midnight on Apr 11, 2012 9:04:55 GMT -5
I'm really pissed DDP hasn't shipped, they should have an item in stock for the release date, if not change the release date. I hope i get DDP before my birthday on the 24th, this is the first and last time i'll ever order from Matty period.
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Daryl
Superstar
Joined on: Apr 26, 2005 10:28:41 GMT -5
Posts: 912
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Post by Daryl on Apr 11, 2012 9:38:48 GMT -5
i emailed them asking why i paid for an item on release day and it has yet to ship. I also stated i paid for quicker shipping. I then stated i felt this was unprofessional and unacceptable. their response? "We show your order has been completed and will be shipped soon." WTF? I found that emailing the site is pointless as the emails seem to be automated responses as I had the exact same reply word for word as someone else on here but I asked a slightly different question. I did get a response from someone on the matty collector forum by sending him a PM and he was very helpful. So it might be worth trying that.
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Deleted
Joined on: Nov 15, 2024 9:50:49 GMT -5
Posts: 0
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Post by Deleted on Apr 11, 2012 10:23:30 GMT -5
Ok I Just ordered 2 DDP's like 5 minutes ago. Now I read this. Crap!
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Post by kenlarchtin on Apr 11, 2012 10:31:43 GMT -5
Ok I Just ordered 2 DDP's like 5 minutes ago. Now I read this. Crap! Sorry to read that. You may have DDP by Christmas.....2020! I hope things are fixed for Bundy.
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Post by Bandalero on Apr 11, 2012 11:16:43 GMT -5
April 11th, still no shipping notice, this is worst that MOTUC figures now...
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fearofdread
Superstar
Joined on: Nov 18, 2010 12:40:53 GMT -5
Posts: 560
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Post by fearofdread on Apr 11, 2012 11:24:32 GMT -5
I just called them and spoke to a very nice lady from India, I believe. She informed me that the order is in process and that it should ship this week. If I don't receive a notice by friday, I should call them back and get an update.
Basically, in script form, she informed me that their customer service department doesn't know anything beyond it is in stock and will ship eventually.
I suggest others call to complain, 877-Go-Matty (877-4662889). If enough supervisors are informed that the customer base is concerned, they might make some sort of announcement about it. I don't think emails to a server will help that.
Have your order # ready, it will quicken the call.
Just saying.
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Post by qdogg on Apr 11, 2012 12:17:34 GMT -5
i feel bad for the poor schmuck on here who paid like 60 bucks for one day shipping for ddp! hehehehhee
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Post by kenlarchtin on Apr 11, 2012 12:35:56 GMT -5
i feel bad for the poor schmuck on here who paid like 60 bucks for one day shipping for ddp! hehehehhee That was me. Shipping was $33 and total was $56.60. It worked for Andre I got him on Tuesday 1/31. Money wasted.
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Post by Bandalero on Apr 11, 2012 13:05:26 GMT -5
when this line fails, I really hope Mattel doesn't point the finger at us again saying that we (the 5% of their market) just weren't buying the product.
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Post by punksnotdead on Apr 11, 2012 13:16:43 GMT -5
i feel bad for the poor schmuck on here who paid like 60 bucks for one day shipping for ddp! hehehehhee That was me. Shipping was $33 and total was $56.60. It worked for Andre I got him on Tuesday 1/31. Money wasted. Why don't you see if you can cancel your order and ask for a refund? Then you can just reorder at the normal price and save yourself $30?
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nWo_Sentinel
Superstar
Joined on: Feb 21, 2009 20:38:16 GMT -5
Posts: 538
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Post by nWo_Sentinel on Apr 12, 2012 1:23:08 GMT -5
I just got my shipment confirmation!
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RoguePwnz93
Mid-Carder
"You will Never EEEEEEVVVVEEERRRRR Be The Same Again"
Joined on: Sept 17, 2011 19:58:45 GMT -5
Posts: 320
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Post by RoguePwnz93 on Apr 12, 2012 1:39:13 GMT -5
I just got my shipping confirmation guys so I guess everyone will get there's as well finally after almost 2 weeks.
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Post by ckhybrid on Apr 12, 2012 1:48:20 GMT -5
just got my confirmation, will be here next Tuesday, Matty is really a nightmare
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Deleted
Joined on: Nov 15, 2024 9:50:49 GMT -5
Posts: 0
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Post by Deleted on Apr 12, 2012 1:52:31 GMT -5
i do not have mine yet
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Daryl
Superstar
Joined on: Apr 26, 2005 10:28:41 GMT -5
Posts: 912
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Post by Daryl on Apr 12, 2012 2:00:54 GMT -5
Payment hasn't been taken for mine yet. On my order history page it still says "Order in Process"
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