Goon.
Main Eventer
Life is a marathon and you cannot win a marathon without putting on a few band-aids on your nipple.
Joined on: May 2, 2012 12:09:23 GMT -5
Posts: 1,907
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Post by Goon. on Aug 3, 2012 17:11:28 GMT -5
Does anybody know when MattyCollector will get the Deluxe stands back in stock? As there are none available anywhere else, there on eBay for $50 posted to the uk but I don't won't to pay that. Help much appricated.
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a666a
Mid-Carder
Joined on: May 6, 2012 21:27:08 GMT -5
Posts: 202
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Post by a666a on Aug 3, 2012 18:28:57 GMT -5
I had these ordered with Arn Anderson the day he came out, but they held up my order till two days ago, when Matty emailed me to let me know that they are out of stock, and won't be coming in for another 60-90 days! That's when I decided to cancel them from the order.
Just wait for a couple of months and get them for 15 a piece!
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Deleted
Joined on: Sept 27, 2024 11:20:28 GMT -5
Posts: 0
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Post by Deleted on Aug 3, 2012 18:39:58 GMT -5
I ordeeed like 4 serts of them around april they are ok but not my style. If your interested in trading me for them look at my classifieds wants list.
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hitmaniac
Superstar
"Its just mind over matter: I don't mind, cuz you don't matter"
Joined on: Sept 14, 2011 13:10:47 GMT -5
Posts: 556
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Post by hitmaniac on Aug 3, 2012 18:44:00 GMT -5
Was hoping to include some more of these in an order once Tully goes on sale...
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Post by realjuicewinslow on Aug 3, 2012 19:14:25 GMT -5
I love those stands. Glad I have a bunch already.
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fearofdread
Superstar
Joined on: Nov 18, 2010 12:40:53 GMT -5
Posts: 560
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Post by fearofdread on Aug 3, 2012 20:18:04 GMT -5
Just to add to that.
I too ordered a set with AA on the day he came out. 1 week later, they both hadn't shipped, so I ordered another AA and Stands to go with the SDCC releases. I attempted to cancel the first order then and Matty said "can't do that because it is shipping shortly".
5 days later I wrote again asking about the status of both orders. Their response? To tell me that both sets of stands are "backordered" and won't be in anytime soon (that they know of).
Lame. So I tried to get more info through email, and got back 2 form letters (1 was exactly the same email as the "backordered" email and had little to nothing to do with the questions posed).
So I called them tuesday night and talked to a "Mel" who told me that even though the email I got said they were not in stock, they actually were as of the 30th and I should get both orders soon. Some arguing later, I was satisfied that MattyCollector are a bunch of liars who use Digital River because they are wanting to make people with Grad degrees go insane.
The next morning I called again. This time, a supervisor named "May" told me that Mel was wrong and the emails were right, but they don't cancel orders, no matter how much they suck at customer service. Arguing over the big issues (1- an ordering system that doesn't know it is out of stock 7 days after the first order, 2- the customer service not actually addressing the issue without prompting, 3- lying to the customer repeatedly) got me no where.
Except, eventually, the cancellation of the stands, but the shipment of both orders. So I have to wait for the first order (to refuse it and send it back and hope for a refund) and now pay duties on the other order.
I really don't like Mattycollector and intend to only use them sparingly in the future, but with eagle eyes regarding their shipping. I also intend to write an actual letter this weekend and maybe see some changes to their system in the future.
All that said, good luck on the stands.
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Goon.
Main Eventer
Life is a marathon and you cannot win a marathon without putting on a few band-aids on your nipple.
Joined on: May 2, 2012 12:09:23 GMT -5
Posts: 1,907
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Post by Goon. on Aug 4, 2012 6:08:50 GMT -5
That the thing aswell, I heard that MC have really bad costumer services and shipping. Probaly going to look through the classifieds.
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