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Post by wwextreme25 on Dec 8, 2012 9:04:56 GMT -5
aww bro that sucks man. Sorry to hear - im sure it can be sorted though.
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Deleted
Joined on: Oct 1, 2024 4:21:38 GMT -5
Posts: 0
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Post by Deleted on Dec 8, 2012 13:39:08 GMT -5
Mine are good.... unlucky bro!
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fearofdread
Superstar
Joined on: Nov 18, 2010 12:40:53 GMT -5
Posts: 560
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Post by fearofdread on Dec 8, 2012 19:07:54 GMT -5
Well, Ringside was very quick to get back to me.
Too bad they can't do anything other than suggest I contact Mattel about it. We'll see how the decals look when they go on tonight. Perhaps it will not be so bad.
I could always do a post-match fixup and have that boot drenched in blood...
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Post by Next Manufactured’s Sweater on Dec 8, 2012 21:14:29 GMT -5
Well, Ringside was very quick to get back to me. Too bad they can't do anything other than suggest I contact Mattel about it. Did they really say that?
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fearofdread
Superstar
Joined on: Nov 18, 2010 12:40:53 GMT -5
Posts: 560
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Post by fearofdread on Dec 8, 2012 22:57:24 GMT -5
"Hello,
Our apologies. It's a manufacturer defect which is covered by the manufacturer. They will be able to send you a replacement. Their info is:
Happy Holidays and Thank you for shopping Ringside Collectibles!"
I don't really see that they have much choice one way or another. I'll just take it up with mattel and go from there.
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peghound
Superstar
Joined on: Aug 27, 2012 0:43:35 GMT -5
Posts: 964
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Post by peghound on Dec 9, 2012 2:14:09 GMT -5
Why should you do the legwork? RSC needs to handle this exchange for you.
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Post by Next Manufactured’s Sweater on Dec 9, 2012 6:31:46 GMT -5
Yeah, I'm pretty sure that the vendor is obligated to solve problems like that by offering a refund or exchange. They're the ones who sold you a defective item, and Mattel will just send you a voucher for a new elite at retail, which will mean waiting for elite 19 to hit stores, hoping there's a Shawn Michaels figure left when you find them, and basically having paid RSC price for something you've now got to wait and hunt for at retail. I'm not entirely sure how consumer rights work in the US though, but I've seen lots of members here buy a figure in a store and return it to the store if the figure was defective.
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Post by YES! YES! YES! on Dec 9, 2012 8:41:02 GMT -5
My Elite 12 Daniel Bryan has two of the same legs
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fearofdread
Superstar
Joined on: Nov 18, 2010 12:40:53 GMT -5
Posts: 560
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Post by fearofdread on Dec 9, 2012 9:29:17 GMT -5
I will ask ringside if they will take a mattel voucher for the defective figure or not. I can't blame them for not wanting to go crazy for a return of a bad figure.
Still a bummer, but it looks like the decal I made looks good, so we'll see if it is really noticeable in the end.
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Deleted
Joined on: Oct 1, 2024 4:21:38 GMT -5
Posts: 0
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Post by Deleted on Dec 9, 2012 10:48:44 GMT -5
i think that is very crappy
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