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Post by AliciaFox#1fan4life on Apr 2, 2013 21:14:30 GMT -5
I recently cancelled T-Mobile because I wasn't happy with their service. Today I recived a bill for $650. Is there anyway to dispute this?
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Post by John Zero on Apr 2, 2013 21:16:01 GMT -5
Call them?
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Fleet Foxes
Main Eventer
Joined on: Jul 9, 2012 10:27:47 GMT -5
Posts: 1,117
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Post by Fleet Foxes on Apr 2, 2013 21:16:47 GMT -5
Did you cancel before your contract was up? There may have been a large termination fee along with the bill since you last paid.
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Post by AliciaFox#1fan4life on Apr 2, 2013 21:18:22 GMT -5
yeah because I get crappy service where I live.
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Post by "The Visionary" Eldniw on Apr 2, 2013 21:19:43 GMT -5
I recently cancelled T-Mobile because I wasn't happy with their service. Today I recived a bill for $650. Is there anyway to dispute this? No. Well not likely. If your contract wasn't up, you got hit with early termination and what I've seen with T-Mobile is they charge you full price for whatever phone you choose for your plan. I was looking at them a few months back and looked at the GS3. You paid $200 up front and $20 a month for 20 months. Early termination [$150-$300+] and then the balance for the phone. Probably nothing you can fight because they're all fees and charges you agreed to when you signed up for them. |
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Post by J12 on Apr 2, 2013 22:13:45 GMT -5
If you terminated your contract early, you're subject to paying the early termination fee. You can fight it, but it will likely cost you a lot of wasted energy and you'll still likely end up having to pay it.
The only way you can get out of something like that is to have concrete, physical evidence that you cannot obtain service in your area. Obtaining that proof is extremely hard and is something you should have done before canceling the contract. If you made your intentions clear and worked with them, escalating your issue up the technical support ladder, they may have been able to corroborate your claims and help you out, at the very least pro-rating the termination.
Unless we know the specific details, no one can really give you a more detailed answer. The bottom line is, you signed a contract, you failed to honor it, and now they're coming to collect their money. You can't expect them to simply believe your claim and let you out of your contract without penalty. You agreed to the terms and you're liable to uphold them. If you don't pay it, it will likely enter collections, and that can really do some damage to your credit score.
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Post by AliciaFox#1fan4life on Apr 2, 2013 22:29:02 GMT -5
my credit score is 730. how low would it go?
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Post by J12 on Apr 2, 2013 22:38:11 GMT -5
That all depends. The bottom line is, by the sounds of things, you don't have a leg to stand on if they come after you, and they will. You likely received a subsidized phone, you're liable to pay for the rest of that. You terminated your contract early, you're liable to pay the fee. You used the service, you're liable to pay the bill.
They will hound you incessantly for about three months before sending it to collections. At which point, you can expect to receive 2-3 calls per week from the agency. That will effect your credit score, even after you settle the debt.
I would suggest calling T-Mobile and trying to negotiate a lower fee before it gets sent to collections. It will save you a lot of trouble in the long run.
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Deleted
Joined on: Nov 16, 2024 12:31:22 GMT -5
Posts: 0
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Post by Deleted on Apr 2, 2013 22:55:30 GMT -5
support.t-mobile.com/docs/DOC-2938All phone companies have ETF per phone. (early termination fees) You don't have to call them to cancel either. All you have to do is port your number to the new company you're switching to and it automatically cancels your previous service. I used to have Verizon but after 12 years I switched and was hit with an ETF of $80 based on what I had left on my contract. Worth it for me because I save in the end.
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