Deleted
Joined on: Sept 27, 2024 11:45:20 GMT -5
Posts: 0
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Post by Deleted on Apr 13, 2013 18:22:05 GMT -5
Hmmm...now I am a bit worried about my order, haven't received any email other than that my figures were shipped yet I try to track them and it comes up with a error..but than again it says wait 24-48 hours and it has been a day. So hopefully I am good! Nah, you're good man. When they canceled mine they sent 2 emails at the same time, one saying (part of) my order was canceled. Another said the rest of my order was shipped. Don't worry, you're in the clear. Phew ok, sorry about your order though
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Post by master of the WORLD! on Apr 13, 2013 18:31:03 GMT -5
Ordered mine yesterday and it shipped already
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MELO
Main Eventer
Member formerly known as melomano
Joined on: Jul 25, 2012 19:00:46 GMT -5
Posts: 1,162
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Post by MELO on Apr 13, 2013 18:32:43 GMT -5
That's unfortunate. My guess is that everyone floods the site as soon as someone posts that they are available. Perhaps some glitch in their inventory system but I guess that's their problem, too.
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WWEZackRyderFan
Mid-Carder
SUBCRIBE TO ME @WWEZackRyderFan2 on Youtube!!!!
Joined on: Jan 4, 2013 14:56:23 GMT -5
Posts: 159
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Post by WWEZackRyderFan on Apr 13, 2013 18:53:38 GMT -5
I ordered 2 Sandows and 1 of the Sandow's was cancelled and the other is on back order. I am beyond pissed!!
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Post by qdogg on Apr 13, 2013 19:09:44 GMT -5
WHEELSFAN25 = Free Shipping on orders 25$ and up. I used that code to get free shipping. If they cancel Tensai and just send me Jericho they better not then charge me for shipping since Jericho is not $25. If they do I will call them and loudly complain. If your order is no longer 25 bucks then you will be charged for shipping. I think someone on here had this happened and they called and complained and got the shipping taken off but dont quote me on it.
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mmondrag96
Main Eventer
43 refs and counting
Joined on: Apr 10, 2010 12:35:28 GMT -5
Posts: 2,923
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Post by mmondrag96 on Apr 13, 2013 19:14:49 GMT -5
I got one too for Tensai and Jericho both were still in stock when the cancelled mine.
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Post by slappy on Apr 13, 2013 19:16:25 GMT -5
I used that code to get free shipping. If they cancel Tensai and just send me Jericho they better not then charge me for shipping since Jericho is not $25. If they do I will call them and loudly complain. If your order is no longer 25 bucks then you will be charged for shipping. I think someone on here had this happened and they called and complained and got the shipping taken off but dont quote me on it. What a terrible company.
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WWE Common Terry
Main Eventer
Joined on: Dec 17, 2003 13:48:53 GMT -5
Posts: 3,803
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Post by WWE Common Terry on Apr 13, 2013 19:23:12 GMT -5
For everyone saying what a terrible company, please keep in mind that orders are rarely cancelled. Most orders are delivered within a couple days and most recieve free shipping if you used the coupons. I only wish that Matty Collectors site was run like shop.mattel.
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Post by cableV on Apr 13, 2013 19:38:44 GMT -5
I don't know how people can say Mattel Shop sucks. If anything, over the past month they have been awesome. Ample opportunity for Elizabeth, Shawn, Christian, Jericho and in demand Basic figures. Most items were in stock for 'a day' and in some cases longer. It used to be that items were put up for sale around 5am and all the good stuff was gone by 5:30 or 6.
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Post by slappy on Apr 13, 2013 19:44:19 GMT -5
I don't know how people can say Mattel Shop sucks. If anything, over the past month they have been awesome. Ample opportunity for Elizabeth, Shawn, Christian, Jericho and in demand Basic figures. Most items were in stock for 'a day' and in some cases longer. It used to be that items were put up for sale around 5am and all the good stuff was gone by 5:30 or 6. They suck because they keep stuff on the site that is sold out. Even after I got the email about my items being backordered they were still on the site as 'in stock'. Today they are completely off the site. Instead of updating the site once a day, maybe they should do it hourly or have something in place where when they sell X amount of something then it says the item is out of stock. And I don't care if most orders are delivered in a couple days or get free shipping. I supposedly get free shipping but apparently I'll end up being charged for shipping if they cancel Tensai and send me Jericho. So sure, maybe your experiences were great. But mine so far has been terrible.
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Deleted
Joined on: Sept 27, 2024 11:45:20 GMT -5
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Post by Deleted on Apr 13, 2013 19:51:30 GMT -5
I am having a huge problem right now as well with Mattelshop. Yestarday I ordered Jericho, Tensai, Rhodes and Santino. All of them were listed as instock. I then get a email after I pay that Tensai and Jericho are backordered so I go to cancel the order and they only cancel Tensai and Jericho and it wont let me cancel the other two. I was only ordering Santino and Rhodes to take advantage of shipping so without Tensai and Jericho forgot it. So I emailed them to cancel the whole damn thing or im contacting my CC, have yet to get a response but at least it hasnt shipped.
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Deleted
Joined on: Sept 27, 2024 11:45:20 GMT -5
Posts: 0
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Post by Deleted on Apr 13, 2013 20:11:06 GMT -5
Haha, damn Mattycollector hasn't canceled my order from February yet haha
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Post by qdogg on Apr 13, 2013 20:15:09 GMT -5
Wonder whats taking so long on those Bundy's and Busters. Doesnt seem like they made very many of them. Also Andre and DDP are going for insane prices on Ebay right now. Glad I have those and the Rockers.
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Kingdomofmadness89
Main Eventer
"I'm the tower of power, too sweet to be sour. I'm funky like a monkey. OHHHHHH! YEAHHHHHH!
Joined on: Nov 18, 2011 17:46:24 GMT -5
Posts: 1,492
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Post by Kingdomofmadness89 on Apr 13, 2013 20:17:25 GMT -5
This kinda thing has happen to me MANY times with Mattel shop. With them you don't get the figure until you get an email that says it was shipped lol
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Post by ~*Young $ Money*~ on Apr 13, 2013 20:20:37 GMT -5
Sucks to hear people had their order cancelled. I completely missed out on it which sucks but hopefully i can find them at retail or somewhere else.
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Post by slappy on Apr 13, 2013 20:25:18 GMT -5
I just got an email saying the email I sent them yesterday could not be delivered.
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NikeGuy
Main Eventer
Joined on: Jan 21, 2013 19:33:51 GMT -5
Posts: 1,355
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Post by NikeGuy on Apr 13, 2013 20:44:03 GMT -5
I don't know how people can say Mattel Shop sucks. If anything, over the past month they have been awesome. Ample opportunity for Elizabeth, Shawn, Christian, Jericho and in demand Basic figures. Most items were in stock for 'a day' and in some cases longer. It used to be that items were put up for sale around 5am and all the good stuff was gone by 5:30 or 6. They suck because they keep stuff on the site that is sold out. Even after I got the email about my items being backordered they were still on the site as 'in stock'. Today they are completely off the site. Instead of updating the site once a day, maybe they should do it hourly or have something in place where when they sell X amount of something then it says the item is out of stock. And I don't care if most orders are delivered in a couple days or get free shipping. I supposedly get free shipping but apparently I'll end up being charged for shipping if they cancel Tensai and send me Jericho. So sure, maybe your experiences were great. But mine so far has been terrible. Very well said.
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Post by jnavo217 on Apr 13, 2013 20:48:48 GMT -5
For everyone saying what a terrible company, please keep in mind that orders are rarely cancelled. Most orders are delivered within a couple days and most recieve free shipping if you used the coupons. I only wish that Matty Collectors site was run like shop.mattel. I bought a couple extra of sandow and tensai so if anybody needs them, i can oblige, i have good luck at retail so i'll find them again someday...PM me if interested
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MELO
Main Eventer
Member formerly known as melomano
Joined on: Jul 25, 2012 19:00:46 GMT -5
Posts: 1,162
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Post by MELO on Apr 13, 2013 20:55:01 GMT -5
For everyone saying what a terrible company, please keep in mind that orders are rarely cancelled. Most orders are delivered within a couple days and most recieve free shipping if you used the coupons. I only wish that Matty Collectors site was run like shop.mattel. I bought a couple extra of sandow and tensai so if anybody needs them, i can oblige, i have good luck at retail so i'll find them again someday...PM me if interested "So you bought all the figures? That's why I had my order cancelled" I can see it now...
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Post by Calcifer Boheme on Apr 13, 2013 21:18:37 GMT -5
Unfortunately, it's a problem that will occur from time to time, and can never be completely stopped. It's just the nature of computer retail. There's no way the website can completely reflect what's in stock.
Yeah, it always sucks when it happens, but it's not like they were negligent or cruel.
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