Post by ThugSuperstar on Dec 11, 2013 21:08:21 GMT -5
OK, so two days ago I was shocked to see they had both Elite 25 Ambrose and Rollins listed as being in stock. I quickly ordered both and signed up for their free shipping thing. Anyway, I got an email later on in the afternoon saying my order had shipped complete with a tracking number included. Well, yesterday I got two separate emails that said this:
"Thank you for your recent online purchase from Kmart. We want to inform you that due to extremely high volume of online shipments, your merchandise has regretfully been delayed in shipping from our fulfillment center. Please review the item information below and use the tracking information link provided to access real-time updates on the delivery progress. You will receive a separate shipment confirmation email when merchandise leaves our warehouse.
We regret any inconvenience this may cause.
Most respectfully yours,
Kmart Customer Care
1-866-KMART-4U (1-866-562-7848)
help@customerservice.kmart.com"
So, basically, I'm confused as to why they're emailing me telling me both items are backordered, yet they already sent me a shipping email that shows the package is only a few towns away from me. I didn't order anything else besides the two figures, so it's not like only part of my order was filled or something?
Very weird.
"Thank you for your recent online purchase from Kmart. We want to inform you that due to extremely high volume of online shipments, your merchandise has regretfully been delayed in shipping from our fulfillment center. Please review the item information below and use the tracking information link provided to access real-time updates on the delivery progress. You will receive a separate shipment confirmation email when merchandise leaves our warehouse.
We regret any inconvenience this may cause.
Most respectfully yours,
Kmart Customer Care
1-866-KMART-4U (1-866-562-7848)
help@customerservice.kmart.com"
So, basically, I'm confused as to why they're emailing me telling me both items are backordered, yet they already sent me a shipping email that shows the package is only a few towns away from me. I didn't order anything else besides the two figures, so it's not like only part of my order was filled or something?
Very weird.
