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Post by Hound on Mar 26, 2016 17:28:02 GMT -5
when i opened my elite kalisto i saw that his right arm was painted compleatly wrong so do i contact ringside or order a second elite kalisto
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Post by ZDB on Mar 26, 2016 17:30:46 GMT -5
Contact Mattel
Call them, ask for a voucher or a check
Personally the check is a lot easier, a lot of stores have trouble accepting the voucher because lots of employees have never seen them before (you also can't use the voucher online)
If they ask you to send the figure back to them, make sure to tell them the shipping label must be pre-paid by them. Sometimes they try and send one which isn't pre-paid
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Post by Hound on Mar 26, 2016 17:50:21 GMT -5
Contact Mattel Call them, ask for a voucher or a check Personally the check is a lot easier, a lot of stores have trouble accepting the voucher because lots of employees have never seen them before (you also can't use the voucher online) If they ask you to send the figure back to them, make sure to tell them the shipping label must be pre-paid by them. Sometimes they try and send one which isn't pre-paid But elite 42 arnt in stores yet. |
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Post by ZDB on Mar 26, 2016 17:53:31 GMT -5
Contact Mattel Call them, ask for a voucher or a check Personally the check is a lot easier, a lot of stores have trouble accepting the voucher because lots of employees have never seen them before (you also can't use the voucher online) If they ask you to send the figure back to them, make sure to tell them the shipping label must be pre-paid by them. Sometimes they try and send one which isn't pre-paid But elite 42 arnt in stores yet. So you gotta wait It's sold out on ringside too |
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Post by The Everlasting Spirit © on Mar 26, 2016 18:22:11 GMT -5
Just a completely random question. In the US is the liability of the product with the Manufacturer and therefore your right as the consumer with regards to resolving faulty products with the manufacturer rather than the seller/retailer?
The only reason I ask is that in the UK your contract of sale is solely between you (the consumer) and the retailer. The retailer must deal with your claim and cannot ask you contact the manufacturer (although you can do if via your own choice and the manufacturer may offer to help). The retailer must then refund or replace the faulty product (or opt to repair after a certain period of time) and they then take up with the manufacturer (a bit like a chain) but means the consumer has a right to a quick and simple return process.
I'm just curious to know!
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Post by East Coast on Mar 26, 2016 18:34:21 GMT -5
PICS!
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Deleted
Joined on: Sept 29, 2024 17:36:32 GMT -5
Posts: 0
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Post by Deleted on Mar 26, 2016 18:45:52 GMT -5
The hell? If this is true than it's YOUR RIGHT as a consumer to ask for a new one or get a voucher.
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Post by theoutlaw1999 on Mar 26, 2016 18:47:22 GMT -5
What was wrong with it?
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Post by ZDB on Mar 26, 2016 18:54:45 GMT -5
He said the paint on his right arm was messed up |
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Post by jayrod2009 on Mar 26, 2016 19:20:55 GMT -5
The box does say colors may vary. I think it only covers damage and major paint flaws right? Like missing paint apps.
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Post by Hound on Mar 26, 2016 20:41:31 GMT -5
He said the paint on his right arm was messed up i posted the pic on ig i'll tag u zdb then you can post ot on here |
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Post by ZDB on Mar 26, 2016 21:05:01 GMT -5
He said the paint on his right arm was messed up i posted the pic on ig i'll tag u zdb then you can post ot on here Got ya lol  |
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Deleted
Joined on: Sept 29, 2024 17:36:32 GMT -5
Posts: 0
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Post by Deleted on Mar 26, 2016 21:34:07 GMT -5
Glad mine didn't come with any paint problems!!!! However they did come crushed to hell... Thanks USPS :/
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becks007
Main Eventer
BELT MARK
Joined on: Aug 14, 2011 9:11:57 GMT -5
Posts: 2,185
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Post by becks007 on Mar 26, 2016 21:49:29 GMT -5
I don't see anything wrong... Whats wrong with it?
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MakaiClub
Main Eventer
Joined on: Mar 23, 2003 4:34:50 GMT -5
Posts: 3,477
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Post by MakaiClub on Mar 26, 2016 23:38:42 GMT -5
I don't see anything wrong... Whats wrong with it? I think the inside of the forearm is facing outward...? Hard to tell. |
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Post by Old School Collector on Mar 27, 2016 2:05:49 GMT -5
Glad mine didn't come with any paint problems!!!! However they did come crushed to hell... Thanks USPS :/ Maannnnn .... they better not crush mine lol, I'd snap on em' |
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Deleted
Joined on: Sept 29, 2024 17:36:32 GMT -5
Posts: 0
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Post by Deleted on Mar 27, 2016 2:08:12 GMT -5
The hell? If this is true than it's YOUR RIGHT as a consumer to ask for a new one or get a voucher. Make Figures Great Again |
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Post by The Mask of Truth on Mar 27, 2016 5:21:47 GMT -5
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threehgame
Main Eventer
Beyond Bored By You and Your Wrestling
Joined on: Sept 22, 2008 19:09:45 GMT -5
Posts: 2,399
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Post by threehgame on Mar 28, 2016 9:53:08 GMT -5
Just a completely random question. In the US is the liability of the product with the Manufacturer and therefore your right as the consumer with regards to resolving faulty products with the manufacturer rather than the seller/retailer? The only reason I ask is that in the UK your contract of sale is solely between you (the consumer) and the retailer. The retailer must deal with your claim and cannot ask you contact the manufacturer (although you can do if via your own choice and the manufacturer may offer to help). The retailer must then refund or replace the faulty product (or opt to repair after a certain period of time) and they then take up with the manufacturer (a bit like a chain) but means the consumer has a right to a quick and simple return process. I'm just curious to know! Retailers are only legally responsible to follow their own return guidelines which have to be clearly posted someplace customers can see. Most manufacturers in the US would rather consumers deal with them so any long reaching legal issues can be headed off. Most retail stores will gladly deal with customers issues but they do not have to most of the time. I recently had a customer call about a swing set they purchased over a year ago which broke during a windstorm. The manufacturer told them they were out of their years coverage and the customer did not buy the extended warranty so we were off the hook for the cost of repairs. We went ahead and ordered the needed parts for them. |
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Post by ~*Young $ Money*~ on Mar 28, 2016 10:03:35 GMT -5
I really don't see anything wrong with it.
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