jeffro2000
Main Eventer
Joined on: May 16, 2011 14:23:29 GMT -5
Posts: 1,858
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Post by jeffro2000 on Apr 16, 2016 10:05:56 GMT -5
If you technically only paid for the 1 set, I assume they refunded the first order, then you can keep it if you want.
You can also return it and tell them that it is garbage. They will refund you that also. I doubt you have went back and told them that the 1st set showed up, few would, so it's in your hands.
You paid for one,got one good set, and garbage for the other. Karma is good.
Return the garbage, they refund, you keep the good set for free. Karma not as good, but Amazon needs to be notified of this crap for the future. Doubt it matters though.
Most correct thing to do is to call, tell them you got this repack, but the 1st one showed up so it is all good. But that could lead to a hassle, you never know. I would probably do nothing
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Deleted
Joined on: Sept 25, 2024 0:25:38 GMT -5
Posts: 0
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Post by Deleted on Apr 16, 2016 10:44:08 GMT -5
Return it! It's a ing swap!!!!! I can't believe that. Somebody at Amazon took the time to switch the figure. Wow. people send them back repacked someone at amazon doesn't do it Amazon is just dumb enough to accept them I'm surprised they don't compare it to another set before they accept it Amazon may not have even sold it, any Tom dick or Harry can sell on amazon
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Post by cmiller79 on Apr 16, 2016 11:00:20 GMT -5
people send them back repacked someone at amazon doesn't do it Amazon is just dumb enough to accept them I'm surprised they don't compare it to another set before they accept it Amazon may not have even sold it, any Tom dick or Harry can sell on amazon he said he got it from the warehouse So it came from amazon
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cantu1984
Superstar
Joined on: Sept 16, 2005 2:21:37 GMT -5
Posts: 808
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Post by cantu1984 on Apr 16, 2016 11:40:15 GMT -5
Guess someone thought all balck people look alike, and you wouldn't notice.
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Post by Darth Van Vader on Apr 16, 2016 11:47:49 GMT -5
If you technically only paid for the 1 set, I assume they refunded the first order, then you can keep it if you want. You can also return it and tell them that it is garbage. They will refund you that also. I doubt you have went back and told them that the 1st set showed up, few would, so it's in your hands. You paid for one,got one good set, and garbage for the other. Karma is good. Return the garbage, they refund, you keep the good set for free. Karma not as good, but Amazon needs to be notified of this crap for the future. Doubt it matters though. Most correct thing to do is to call, tell them you got this repack, but the 1st one showed up so it is all good. But that could lead to a hassle, you never know. I would probably do nothing Thanks for the advice! I'm probably just going to email them about it. Their customer service has been great. It wasn't their fault that the USPS lost my package, and they refunded me, while promising to honor the price with a 30% discount. So I already got a good deal. Plus, it can't hurt to notify them that this kind of thing is going on. If I don't say anything, that doesn't make me any better than the guy who did the switch in the first place. At this point, my guess is that they will probably just tell me to keep both. We'll see.
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Post by Darth Van Vader on Apr 16, 2016 13:39:24 GMT -5
I contacted Amazon about my situation.
"Amazon Warehouse Deals offers deep discounts on open-box, like-new and used products on Amazon.com. You can find additional details about the item you're considering on the offer listing detail page. Here, we'll give you an idea of the item's functional and cosmetic condition outside of what's provided on its detail page. This is the reason why you received a used item."
So buying an "Like New" item from Amazon means that you don't receive the item listed. So I guess that's on me. After bringing this to their attention, I figured they would honor the deal they gave me, but this isn't the case. They want to charge me the original price, since that's the item I want to keep. I can send back the other one if I want. I figured they give something to the effect of "thank you for your patience, and we apologize for this inconvenience." Not the case today. It's not the biggest deal. I got what I wanted. It's just really annoying.
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hbchris
Superstar
Joined on: Jun 7, 2005 11:12:16 GMT -5
Posts: 862
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Post by hbchris on Apr 16, 2016 14:58:34 GMT -5
I contacted Amazon about my situation. "Amazon Warehouse Deals offers deep discounts on open-box, like-new and used products on Amazon.com. You can find additional details about the item you're considering on the offer listing detail page. Here, we'll give you an idea of the item's functional and cosmetic condition outside of what's provided on its detail page. This is the reason why you received a used item." So buying an "Like New" item from Amazon means that you don't receive the item listed. So I guess that's on me. After bringing this to their attention, I figured they would honor the deal they gave me, but this isn't the case. They want to charge me the original price, since that's the item I want to keep. I can send back the other one if I want. I figured they give something to the effect of "thank you for your patience, and we apologize for this inconvenience." Not the case today. It's not the biggest deal. I got what I wanted. It's just really annoying. It's obvious they don't know the difference between their @$$ and a hole in the ground. If you're returning one, return the repack and say it was the full-priced one. They'll clearly take back anything and they really don't care.
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wwewwfecwcw75
Mid-Carder
emphasising club!
Joined on: Mar 16, 2015 20:45:16 GMT -5
Posts: 413
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Post by wwewwfecwcw75 on Apr 16, 2016 15:08:59 GMT -5
Duuuuude that's the rare limited edition exclusive. List it on ebay for like a $1000 and title it wwe wwf wcw nwa awa roh nwo njpw tna dx divas super rare hard to find d von flashback with rock accessory
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jeffro2000
Main Eventer
Joined on: May 16, 2011 14:23:29 GMT -5
Posts: 1,858
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Post by jeffro2000 on Apr 16, 2016 16:27:12 GMT -5
I contacted Amazon about my situation. "Amazon Warehouse Deals offers deep discounts on open-box, like-new and used products on Amazon.com. You can find additional details about the item you're considering on the offer listing detail page. Here, we'll give you an idea of the item's functional and cosmetic condition outside of what's provided on its detail page. This is the reason why you received a used item." So buying an "Like New" item from Amazon means that you don't receive the item listed. So I guess that's on me. After bringing this to their attention, I figured they would honor the deal they gave me, but this isn't the case. They want to charge me the original price, since that's the item I want to keep. I can send back the other one if I want. I figured they give something to the effect of "thank you for your patience, and we apologize for this inconvenience." Not the case today. It's not the biggest deal. I got what I wanted. It's just really annoying. That is why I said I probably wouldn't do anything. You paid for a 2 pk and you got one. The other is trash and their own fault for accepting it. I agree they should be notified about the swaps but just like stores, they don't care, understand, whatever. Same happened to me with a car part from the warehouse. Wrong part had been returned and I wound up with it. I notified them and returned it. They may never recharge you for the other one if you don't fill something out or return the junk one. I think they have gotten stricter about returns and wanting everything returned back to them. Years ago, they would let you keep stuff all the time after asking/receiving a refund. Guess it was for inexpensive stuff, or maybe they still do sometimes.
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Post by CampCornette on Apr 16, 2016 16:35:38 GMT -5
BY ANY MEANS NECESSARY
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Deleted
Joined on: Sept 25, 2024 0:25:38 GMT -5
Posts: 0
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Post by Deleted on Apr 16, 2016 16:39:06 GMT -5
I contacted Amazon about my situation. "Amazon Warehouse Deals offers deep discounts on open-box, like-new and used products on Amazon.com. You can find additional details about the item you're considering on the offer listing detail page. Here, we'll give you an idea of the item's functional and cosmetic condition outside of what's provided on its detail page. This is the reason why you received a used item." So buying an "Like New" item from Amazon means that you don't receive the item listed. So I guess that's on me. After bringing this to their attention, I figured they would honor the deal they gave me, but this isn't the case. They want to charge me the original price, since that's the item I want to keep. I can send back the other one if I want. I figured they give something to the effect of "thank you for your patience, and we apologize for this inconvenience." Not the case today. It's not the biggest deal. I got what I wanted. It's just really annoying. If you don't want to send it back to Amazon, you could send me the Rock from the 2 pack free of charge ...........
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LuisTX
Main Eventer
Joined on: May 19, 2009 14:02:30 GMT -5
Posts: 1,810
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Post by LuisTX on Apr 16, 2016 16:44:35 GMT -5
This is why I only buy from Amazon directly and not when it's an item being "fulfilled" by amazon.
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Post by Darth Van Vader on Apr 16, 2016 17:33:30 GMT -5
This is why I only buy from Amazon directly and not when it's an item being "fulfilled" by amazon. They didn't have it in stock anymore, so I didn't have much choice. But you're right. Lesson learned.
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Deleted
Joined on: Sept 25, 2024 0:25:38 GMT -5
Posts: 0
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Post by Deleted on Apr 16, 2016 17:44:05 GMT -5
contact customer service via email they will be more help than over the phone.
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LuisTX
Main Eventer
Joined on: May 19, 2009 14:02:30 GMT -5
Posts: 1,810
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Post by LuisTX on Apr 16, 2016 19:38:53 GMT -5
This is why I only buy from Amazon directly and not when it's an item being "fulfilled" by amazon. They didn't have it in stock anymore, so I didn't have much choice. But you're right. Lesson learned. Yeah that sucks. I bought a badly damaged figure once, and they were very kind to refund me right away without asking to return the item, whereas Amazon would have required the item back, so it has its pros and cons.
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Post by Mongo Bears on Apr 16, 2016 20:13:47 GMT -5
I'm just waiting for a sale and then I'm running to Kmart for this 2pk. It wasn't at my Kmart for the last sale.
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