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Post by Patrick Bateman (original) on Feb 24, 2019 3:31:50 GMT -5
So a couple days ago, I get an email from Amazon saying my Prime account is being "held" because my debit card was declined. I know this couldn't possibly be true because I have way more than enough money in there. So I though maybe it was because my debit card expired 1/19. But I have updated to my new card, and made several purchases. Including one where they refunded my account. So I email them and they say they can't talk over email (had to wait a day for response), so I call them 2 days ago. Sure enough lady said it was because they tried running the expired card through. She says give it 24 hours. 36 hours goes by and nothing. So I call again, different lady tells me the same thing that she will get it taken care of. 24 hours has come and gone. I honestly have no idea what to do. I know my buddy has a wedding coming up and I need to buy more stuff. I really don't feel like paying for shipping, when this was their error.
So 2 things is there anything I can do? And have any of you had bad experiences with Amazon, or Amazon Prime?
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Deleted
Joined on: Apr 19, 2024 10:43:04 GMT -5
Posts: 0
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Post by Deleted on Feb 24, 2019 4:58:28 GMT -5
Have you tried buying the stuff you need in a shop?
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Post by theMOESIAH on Feb 24, 2019 5:46:10 GMT -5
When you get someone in the phone and they start to give you run around demand to speak to a supervisor. And when you get one one the phone if you cousin enough they'll probably give you some credit. I know Amazon loves to give out credit to upset customers.
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Post by Halloween King on Feb 24, 2019 11:27:00 GMT -5
I had a card that was declined due to suspicious activity. My bank sent me a new card. It didn't take 24 hrs for Amazon to have my new info ready to go.
I bank with BOA
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Post by Patrick Bateman (original) on Feb 24, 2019 17:20:08 GMT -5
Have you tried buying the stuff you need in a shop? It's hard when it's for groomsmen and we are all throughout the world. |
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Post by rKoNomad316 on Feb 26, 2019 20:04:34 GMT -5
I’ve dealt with that before with my Prime account & mainly with buying Amazon e-gift cards. Took a week to get my Prime account back on track & e-gift cards sorted out. Spoke to a supervisor & got it corrected in a matter of mins.
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REAL REVY
Main Eventer
1000 Posts
Joined on: Feb 8, 2012 16:27:26 GMT -5
Posts: 1,000
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Post by REAL REVY on Feb 26, 2019 20:20:42 GMT -5
Box was heavily damaged. Seller never replied and now Im out the $279.
...Is What I Would be saying! Haha I didn't read the post man. I bought the DVD on amazon
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Post by Patrick Bateman (original) on Feb 27, 2019 16:02:04 GMT -5
Box was heavily damaged. Seller never replied and now Im out the $279. ...Is What I Would be saying! Haha I didn't read the post man. I bought the DVD on amazon 🤷🏻♂️ |
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