Retroplex
Mid-Carder
Joined on: Aug 3, 2009 23:21:36 GMT -5
Posts: 144
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Post by Retroplex on Mar 18, 2019 15:02:08 GMT -5
I had ordered a few customs elite figure from this guy last June and tho hes been too slow in making them he was talking to me through the process, now I haven't heard from him since January and getting really pissed , he hasn't responded to any of my messages on Instagram or on here , does anyone on here in the custom community know a better way to contact or get in touch with chargrove?
0lease he already took some money already to get started
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Henchmen4Hire
Main Eventer
Joined on: Jan 12, 2016 23:48:35 GMT -5
Posts: 1,311
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Post by Henchmen4Hire on Mar 18, 2019 15:16:13 GMT -5
The best way to contact someone who takes your money is to open a dispute through paypal. Suddenly they have all the time in the world to respond.
I'm guilty of this, sometimes I'll simply forget I was working on a project either because I have too many gigs going or because of the crap going on in my life, and I'll get a "surprise" refund request. Still, it's my fault.
And even so, if someone messages me, I make sure to respond ASAP.
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Deleted
Joined on: Nov 23, 2024 18:58:01 GMT -5
Posts: 0
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Post by Deleted on Mar 18, 2019 15:22:41 GMT -5
Threaten to open a dispute.
Customized have no issue taking and spending your money well before you get any progress done.
It’s why I stopped buying custom figures. It’s often a hassle dealing with them at some point.
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Retroplex
Mid-Carder
Joined on: Aug 3, 2009 23:21:36 GMT -5
Posts: 144
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Post by Retroplex on Mar 19, 2019 20:07:57 GMT -5
He was keeping in touch and showing progress pics but stopped messaging me back early January when I put the order in last April! When he quoted me by July they would be done. I still want the figures but I'll take my money back if your not responding to me after taking $190 from me. All he's gotta do is keep me in the loop and like I said it's been 2 months since his last message, now I have to light a fire under him.
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Deleted
Joined on: Nov 23, 2024 18:58:01 GMT -5
Posts: 0
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Post by Deleted on Mar 21, 2019 18:29:43 GMT -5
He's done this before apparently.
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Deleted
Joined on: Nov 23, 2024 18:58:01 GMT -5
Posts: 0
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Post by Deleted on Mar 21, 2019 19:16:06 GMT -5
Again, I’d say threaten to file a dispute.
It’s been almost a year with no figure(s). I’m sure he had no problem spending the money real fast, but when it comes to work getting done... it’s every excuse under the sun, or no replies.
Point is, don’t take on projects if you can’t get them done in a timely manner.
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Papi Joker
Main Eventer
INTERNATIONAL COLLECTORS LIVES MATTER
Joined on: Feb 23, 2016 23:56:30 GMT -5
Posts: 1,603
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Post by Papi Joker on Mar 21, 2019 21:35:26 GMT -5
wow this is very sad to hear!
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jerm
Superstar
no sleep, no fooooooood, no nothing...just maniac-ism
Joined on: Aug 1, 2017 16:10:32 GMT -5
Posts: 733
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Post by jerm on Mar 22, 2019 9:50:17 GMT -5
I had a really good experience getting my customs just over a year ago, but he seems to have more or less vanished from this board since then.
Hope you get this resolved soon.
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Retroplex
Mid-Carder
Joined on: Aug 3, 2009 23:21:36 GMT -5
Posts: 144
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Post by Retroplex on Mar 25, 2019 15:51:13 GMT -5
Unreal, just got a message from him saying he closed the order and returned my money in full, said he couldn't manage the time and did not get any further in the progress, so that why he didn't answer to me.... So what you were just gonna take my money ?! I still want my figures tho.
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Deleted
Joined on: Nov 23, 2024 18:58:01 GMT -5
Posts: 0
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Post by Deleted on Mar 25, 2019 16:11:10 GMT -5
Unreal, just got a message from him saying he closed the order and returned my money in full, said he couldn't manage the time and did not get any further in the progress, so that why he didn't answer to me.... So what you were just gonna take my money ?! I still want my figures tho. Most customizers suck to deal with. You’re better off not dealing with him. |
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Post by Patrick Bateman (original) on Mar 26, 2019 12:24:37 GMT -5
That's messed up. Keeping your money locked up for a year, and getting nothing.
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Papi Joker
Main Eventer
INTERNATIONAL COLLECTORS LIVES MATTER
Joined on: Feb 23, 2016 23:56:30 GMT -5
Posts: 1,603
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Post by Papi Joker on Mar 26, 2019 19:35:36 GMT -5
I reckon we could start a GOOD CUSTOMISERS THREAD 'round here....
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Henchmen4Hire
Main Eventer
Joined on: Jan 12, 2016 23:48:35 GMT -5
Posts: 1,311
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Post by Henchmen4Hire on Mar 26, 2019 21:01:16 GMT -5
I reckon we could start a GOOD CUSTOMISERS THREAD 'round here.... That's funny because a "good customers" thread would be just as needed. Some people have trust issues, and it doesn't mix well with the trust required to do this kind of business. |
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Deleted
Joined on: Nov 23, 2024 18:58:01 GMT -5
Posts: 0
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Post by Deleted on Mar 26, 2019 21:06:06 GMT -5
I reckon we could start a GOOD CUSTOMISERS THREAD 'round here.... That's funny because a "good customers" thread would be just as needed. Some people have trust issues, and it doesn't mix well with the trust required to do this kind of business. Trust, like taking a client’s money and it not being a priority to work on their project? Customizers wanna use their work as a form of business, yet have horrible business practices. There’s zero reason I customer/client should have to wait longer than a few weeks for a commissioned piece to be completed. If not, don’t take on the job. |
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Henchmen4Hire
Main Eventer
Joined on: Jan 12, 2016 23:48:35 GMT -5
Posts: 1,311
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Post by Henchmen4Hire on Mar 26, 2019 21:14:44 GMT -5
I get the impression you make assumptions and generalizations on purpose, to trigger flaming. Whatever the case, it's not conducive to a healthy forum environment. Have a nice day *shrug*
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Deleted
Joined on: Nov 23, 2024 18:58:01 GMT -5
Posts: 0
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Post by Deleted on Mar 26, 2019 21:55:28 GMT -5
Oh, it’s not everyone. I’ve dealt with flaky customizers.
But I’ve also been on this forum for a long time and have read stories from other members dealing with this same issue. It’s even been mentioned that Chargrove has done this before.
So no, it’s not assuming and generalizing. Bye.
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whiteninja
Mid-Carder
Joined on: Apr 9, 2016 8:41:44 GMT -5
Posts: 85 
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Post by whiteninja on Mar 27, 2019 8:19:30 GMT -5
I posted a month or so ago that I was looking for a Marty Jannetty head on the Classifieds board. Chargrove PM'd me offering to cast and paint one for a reasonable price and I accepted. He said it would be done in a few days.
Communication was great for a week or so, then he didn't respond for a few days. He then sent me a picture of a finished head and I asked him for his PayPal address to send payment. That was 3 weeks ago and I haven't heard back since despite sending him 4 or 5 messages on here. He's logging in, but not responding.
I haven't done much business with customizers, but it seems to be really hit or miss and they tend to disappear at an alarming rate. Definitely don't send PayPal Friends & Family, or you won't be able to dispute the charge if you run into problems.
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Retroplex
Mid-Carder
Joined on: Aug 3, 2009 23:21:36 GMT -5
Posts: 144
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Post by Retroplex on Mar 28, 2019 12:33:48 GMT -5
When paypal couldnt get my money back i went through my bank, two days later probably when he received the bank refund request, he wasted no time messaging me, if i were you id just go through your bank or paypal because its within 180days of transaction. He messaged me like 4 days ago so hes intentionally ignoring you
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Thunder Chunky
Main Eventer
Joined on: Aug 1, 2010 21:57:30 GMT -5
Posts: 4,544
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Post by Thunder Chunky on Mar 29, 2019 0:21:56 GMT -5
The guy is a known scammer. He's done it multiple times and I'm not sure how he hasnt been banned yet. He even had his bad trader tag removed for some reason.
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China Claus
Main Eventer
I can feeel your sensitivity
Joined on: Apr 17, 2012 20:05:15 GMT -5
Posts: 2,737
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Post by China Claus on Mar 29, 2019 2:13:28 GMT -5
I've found in this instance, unfortunately, if someone doesn't respond within at least around 4-5 days, they're obviously intentionally avoiding you. And that sucks when you have your time, money and hopes invested.
Above all, always do as much research into who you're dealing with. There's always information, even with somewhat reputable people. Do whatever research possible, especially when you're putting your money upfront.
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