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Post by RingsideC2 on May 14, 2019 14:23:00 GMT -5
Just wanted to update everyone on the Chase King Mabel's.
We were informed by Mattel the day we posted the pre-orders that the Lightning Bolts version was the normal one and the "M" on chest was the chase version.
Unfortunately in the cases we received it appears it is actually the other way around, the "M" is the normal version and the Lightning Bolts is the chase that we received much less of. Also the "M" on Chest is the Mabel that appears on the packaging so it appears this is in fact the normal version and we were given the wrong information by Mattel.
If your order for Mabel said "Lightning Bolts" on it and you ordered within the first week or so, we fulfilled as many orders as we could with the Lightning Bolts version. Many people were sent the Lightning Bolts version that they ordered.
If you ordered the "Lightning Bolts" version after the first week or so and we didn't have enough to fulfill your order with it, you have already been sent an e-mail from us with some options.
Again we apologize for this issue that was beyond our control based on information Mattel provided us.
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Post by Jeremiah on May 14, 2019 15:41:51 GMT -5
I got the bolt one glad i ordered day 1 hour 1
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Post by ~*Young $ Money*~ on May 14, 2019 16:00:31 GMT -5
I got the bolt one glad i ordered day 1 hour 1 I knew I should have! Ugh, I’ll judt have to track it down now |
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Post by One Punch Reigns on May 14, 2019 16:04:50 GMT -5
I liked the M on chest version better personally and that's the one I received so I'm happy.
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Post by Da Handsome 1 on May 14, 2019 17:09:23 GMT -5
So will the lightning bolt Mabel ever be available for purchase?
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marklud
Main Eventer
Joined on: Jun 5, 2009 21:10:30 GMT -5
Posts: 1,739
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Post by marklud on May 14, 2019 17:25:56 GMT -5
I pre-ordered immediately after they were announced on April 1 and got the "M" version ... a little bummed because I wanted the lightning bolt version, but stuff happens. Emailed them about it and didn't really get much of a response.
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Post by mcfclee on May 14, 2019 17:32:31 GMT -5
I pre ordered and have tracking info now and legit don’t care which one it is haha.
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bharrisfan
Main Eventer
Joined on: Oct 10, 2010 1:00:19 GMT -5
Posts: 2,041
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Post by bharrisfan on May 14, 2019 17:34:01 GMT -5
i bought the M because it was the first one listed. i preferred the lightning, but after looking at pics of the matches, the M attire is more accurate so I'm cool with it
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Post by RingsideC2 on May 14, 2019 17:37:31 GMT -5
I pre-ordered immediately after they were announced on April 1 and got the "M" version ... a little bummed because I wanted the lightning bolt version, but stuff happens. Emailed them about it and didn't really get much of a response. If you ordered the first few hours it was advertised as the "M" version since that's what Mattel originally told us and that's what the item says on your order confirmation. We fulfilled the version that you specifically ordered. If you are not happy we can setup a return and send you a pre-paid return label. If you'd like to do that e-mail cs@ringsidecollectibles.net. |
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Post by RingsideC2 on May 14, 2019 17:39:43 GMT -5
So will the lightning bolt Mabel ever be available for purchase? We should receive some of them in our next shipment in June. I don't think we have any available for sale from this shipment since they were all sent to customers who ordered that version. |
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Post by kennyw86v2 on May 14, 2019 17:41:36 GMT -5
Isnt the chase version more expensive? So people ordered the chase, then it turns out that isnt the chase, so they overpaid for the regular? Sounds like partial refunds should be given. But that's just me.
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marklud
Main Eventer
Joined on: Jun 5, 2009 21:10:30 GMT -5
Posts: 1,739
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Post by marklud on May 14, 2019 17:48:03 GMT -5
I pre-ordered immediately after they were announced on April 1 and got the "M" version ... a little bummed because I wanted the lightning bolt version, but stuff happens. Emailed them about it and didn't really get much of a response. If you ordered the first few hours it was advertised as the "M" version since that's what Mattel originally told us and that's what the item says on your order confirmation. We fulfilled the version that you specifically ordered. If you are not happy we can setup a return and send you a pre-paid return label. If you'd like to do that e-mail cs@ringsidecollectibles.net. It's all right. I ordered right away because I figured the variant (which we thought was the M version) would sell out right away, and then I would get the regular lightning bolt version later ... turns out it was reversed and I must've missed when the lightning bolt one was available. I fully understand this was mostly out of your hands and falls on Mattel. |
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Post by RingsideC2 on May 14, 2019 17:51:52 GMT -5
Isnt the chase version more expensive? So people ordered the chase, then it turns out that isnt the chase, so they overpaid for the regular? Sounds like partial refunds should be given. But that's just me. No one ordered the chase and nothing was 'more expensive' as a chase. The issue is we sold the Lightning Bolts as the normal version because that's what Mattel said was the normal version. Then the majority of the shipment ended up being the "M" Version, not the Lightning Bolts. |
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Post by kennyw86v2 on May 14, 2019 18:28:20 GMT -5
Isnt the chase version more expensive? So people ordered the chase, then it turns out that isnt the chase, so they overpaid for the regular? Sounds like partial refunds should be given. But that's just me. No one ordered the chase and nothing was 'more expensive' as a chase. The issue is we sold the Lightning Bolts as the normal version because that's what Mattel said was the normal version. Then the majority of the shipment ended up being the "M" Version, not the Lightning Bolts. So there was never an option to choose between the 2? |
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Post by Goldust on May 14, 2019 18:39:04 GMT -5
Just wanted to update everyone on the Chase King Mabel's. We were informed by Mattel the day we posted the pre-orders that the Lightning Bolts version was the normal one and the "M" on chest was the chase version. Unfortunately in the cases we received it appears it is actually the other way around, the "M" is the normal version and the Lightning Bolts is the chase that we received much less of. Also the "M" on Chest is the Mabel that appears on the packaging so it appears this is in fact the normal version and we were given the wrong information by Mattel. If your order for Mabel said "Lightning Bolts" on it and you ordered within the first week or so, we fulfilled as many orders as we could with the Lightning Bolts version. Many people were sent the Lightning Bolts version that they ordered. If you ordered the "Lightning Bolts" version after the first week or so and we didn't have enough to fulfill your order with it, you have already been sent an e-mail from us with some options. Again we apologize for this issue that was beyond our control based on information Mattel provided us. So here’s one for ya. I ordered the “M” version but when it seemed as though that “M” was the chase and the “lightning bolts” version was the regular, I emailed and asked Trevor if I could change it to the “lightning” version and he did. My order still said “M,” but Trevor said it was changed on my order. This all happened in the first few hours of them being posted. Any idea which I’ll be receiving? Order 1800342 |
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Post by Cammi Oh on May 14, 2019 19:31:31 GMT -5
I ordered the Lightning Bolts one but I am not sure if I pre-ordered it right away. I did get shipping confirmation but no second email regarding the figure so I assume I am getting the Lightning one.
I think I may have wanted the other but I am not sure what the difference is as the lightning one is no longer on the site.
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Post by Goldust on May 14, 2019 19:44:27 GMT -5
I ordered the Lightning Bolts one but I am not sure if I pre-ordered it right away. I did get shipping confirmation but no second email regarding the figure so I assume I am getting the Lightning one. I think I may have wanted the other but I am not sure what the difference is as the lightning one is no longer on the site. If I end up getting the "M" version and you'd rather have it than lightning, I'd be happy to do a swapski. |
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Hasbromaniac
Main Eventer
Joined on: Nov 17, 2004 16:13:30 GMT -5
Posts: 3,595
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Post by Hasbromaniac on May 14, 2019 19:51:32 GMT -5
Guess this is what happens when there's not a large difference in attire for a chase figure.😒
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tmorris686
Mid-Carder
Joined on: Dec 2, 2017 20:02:23 GMT -5
Posts: 403 
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Post by tmorris686 on May 14, 2019 19:52:19 GMT -5
I got the lightning version in the mail yesterday. I was pleasantly surprised.
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isloth
Main Eventer
Joined on: Feb 14, 2019 14:55:52 GMT -5
Posts: 1,020
Member is Online
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Post by isloth on May 14, 2019 20:21:55 GMT -5
I was really hoping to get the lightning version and waited since I assumed there’d be plenty. Pretty disappointing. Hopefully it’ll show up on the store again.
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