dwightschrute
Mid-Carder
Joined on: Aug 31, 2018 21:03:49 GMT -5
Posts: 270
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Post by dwightschrute on Oct 9, 2019 22:14:56 GMT -5
I purchased an elite ricochet recently and the leg is incredibly loose. Definitely the worst I’ve had. Anyway I’ve heard of people getting a voucher from Mattel, has anyone done this? If so how does this work?
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Post by hitmancmedge on Oct 9, 2019 22:23:30 GMT -5
Contact Mattel, tell them the issue, they may send you a voucher
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mmondrag96
Main Eventer
43 refs and counting
Joined on: Apr 10, 2010 12:35:28 GMT -5
Posts: 2,919
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Post by mmondrag96 on Oct 11, 2019 9:27:16 GMT -5
Most of the time they will send a check now unless they have a replacement.
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Post by PJ on Oct 11, 2019 10:16:28 GMT -5
They never have a replacement it’s always a voucher for regular retail price. You have to give them a bunch of information located on the box, but if you don’t have the box the information is on the figure also. ( at least it was the last time I had to contact them.)
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Post by Artie Kendall on Oct 11, 2019 10:36:18 GMT -5
I once contacted them about a figure I bought that had stains on it. They didn't have the figure in stock and didn't send a voucher. They sent a random Elite. It was Elite 63 Kane.
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Post by RybackV1 on Oct 11, 2019 11:18:23 GMT -5
Unless it breaks I doubt you’ll get a voucher
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dwightschrute
Mid-Carder
Joined on: Aug 31, 2018 21:03:49 GMT -5
Posts: 270
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Post by dwightschrute on Oct 11, 2019 11:46:47 GMT -5
Unless it breaks I doubt you’ll get a voucher Thats my fear. It’s not broken just defective and that may not be enough for them. I reached out but waiting to hear back |
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Di-Di-Dis-Distribution Problem
Mid-Carder
Elite baby blue attire H or Bolt boots, or P & G or Roman God
Joined on: Mar 1, 2018 16:03:17 GMT -5
Posts: 476
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Post by Di-Di-Dis-Distribution Problem on Oct 13, 2019 22:09:02 GMT -5
So break the motherfather...
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