markanthonyxiii
Mid-Carder
Joined on: Feb 17, 2022 12:38:40 GMT -5
Posts: 65
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Post by markanthonyxiii on Aug 31, 2022 13:37:11 GMT -5
I have heard that some people are being shafted out of the Macho Man Early Bird, some people who have ordered on the 13th before 21:00 did not actually qualify, quite a few people in the Toys4Life group on Facebook have stated they have had to call in to Mattel and have been told they were not in the Early Bird. If this is legit then it is a foul move by Mattel That’s worrisome. The Macho deadline was 8/13/2021 at 9pm PT My first order was 8/12 - should get Macho Second order 8/13 at 8:42pm - should get Macho I’ll probably go ahead and call to confirm on the way home Let me know how the call goes, I have sent a few E-Mails in asking about this, but dont seem to get any responses, just the generic responses and asking what the order number and item is I am enquiring about, despite having the order number in subject box and the email itself. I dont have the means to contact them by phone as mine doesnt have international calls
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Post by aggressiveperfector on Aug 31, 2022 13:37:32 GMT -5
I finally received all four boxes and I have to say Mattel did pretty good with shipping these out faster than expected. Received all of them within 5 days of each of each other. Two got delivered on the 26th, one on the 28th, and the last on the 30th. Can't wait for the next crowd funding. This was definitely one the most fun times I've had collecting wrestling figures. Yeah, really fast and really great… *looks for tracking number of the ONE order placed BEFORE the Early Bird Deadline…nothing*
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Post by Action Figure Attack on Aug 31, 2022 14:19:58 GMT -5
I have heard that some people are being shafted out of the Macho Man Early Bird, some people who have ordered on the 13th before 21:00 did not actually qualify, quite a few people in the Toys4Life group on Facebook have stated they have had to call in to Mattel and have been told they were not in the Early Bird. If this is legit then it is a foul move by Mattel If you ordered before the early bird deadline you should be fine. You’d have the email confirmation and order number to back that up. It’s currently looking like Macho will be shipping sometime in Sept.
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Post by AxelSmackdown on Aug 31, 2022 14:38:55 GMT -5
I have heard that some people are being shafted out of the Macho Man Early Bird, some people who have ordered on the 13th before 21:00 did not actually qualify, quite a few people in the Toys4Life group on Facebook have stated they have had to call in to Mattel and have been told they were not in the Early Bird. If this is legit then it is a foul move by Mattel If you ordered before the early bird deadline you should be fine. You’d have the email confirmation and order number to back that up. It’s currently looking like Macho will be shipping sometime in Sept. The deadline was to order before 9PM PT on 8/13, right?
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Post by Back to the Codyverse on Aug 31, 2022 15:08:36 GMT -5
This apparently is a Mattel issue.
Customer service rep said my first order shows the necessary markers for Macho.
Second order DOES NOT show markers for Macho. She said that it should as I met the requirements.
I’m on hold while she’s getting in contact with the fulfillment team.
I’d suggest everyone to call and verify
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Post by aggressiveperfector on Aug 31, 2022 15:13:53 GMT -5
I have heard that some people are being shafted out of the Macho Man Early Bird, some people who have ordered on the 13th before 21:00 did not actually qualify, quite a few people in the Toys4Life group on Facebook have stated they have had to call in to Mattel and have been told they were not in the Early Bird. If this is legit then it is a foul move by Mattel If you ordered before the early bird deadline you should be fine. You’d have the email confirmation and order number to back that up. It’s currently looking like Macho will be shipping sometime in Sept. Steve, how about us that ordered our arenas and STILL haven’t received any sort of tracking number or anything…after the 8/30 date? What is Mattel going to do for us?
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Post by Deep Figure Value on Aug 31, 2022 15:16:32 GMT -5
This apparently is a Mattel issue. Customer service rep said my first order shows the necessary markers for Macho. Second order DOES NOT show markers for Macho. She said that it should as I met the requirements. I’m on hold while she’s getting in contact with the fulfillment team. I’d suggest everyone to call and verify Holy moly, what a nightmare. In retrospect, I still kinda want that Doink figure...but none of this seems worth it. "Wow wow wow" - Gordon Ramsay
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Post by Back to the Codyverse on Aug 31, 2022 15:17:24 GMT -5
This apparently is a Mattel issue. Customer service rep said my first order shows the necessary markers for Macho. Second order DOES NOT show markers for Macho. She said that it should as I met the requirements. I’m on hold while she’s getting in contact with the fulfillment team. I’d suggest everyone to call and verify Holy moly, what a nightmare. In retrospect, I still kinda want that Doink figure...but none of this seems worth it. "Wow wow wow" - Gordon Ramsay I had a feeling this would be a fiasco
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Post by LK3 on Aug 31, 2022 15:29:32 GMT -5
This apparently is a Mattel issue. Customer service rep said my first order shows the necessary markers for Macho. Second order DOES NOT show markers for Macho. She said that it should as I met the requirements. I’m on hold while she’s getting in contact with the fulfillment team. I’d suggest everyone to call and verify What were the times for your orders?
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Post by Back to the Codyverse on Aug 31, 2022 15:32:43 GMT -5
So… just got off the phone She told me my 2nd order(which meets requirements for Macho) has been flagged as priority to fix the issue She then said this Macho is a limited figure and used verbiage that was far from “for sure, certain, guarantee,” etc in regards on if I will get my second Macho I asked about an official confirmation from Mattel that my order was corrected and I’ll receive both early birds. She said I’d get a notification when it shipped. I told her I need something showing my order has been corrected and I’ll receive both early birds. She then said I should have “something within 24-72 hours” - whatever that means It’s about to get interesting. Action Figure Attack hopefully you can help out with this apparent issue
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Post by Back to the Codyverse on Aug 31, 2022 15:34:04 GMT -5
This apparently is a Mattel issue. Customer service rep said my first order shows the necessary markers for Macho. Second order DOES NOT show markers for Macho. She said that it should as I met the requirements. I’m on hold while she’s getting in contact with the fulfillment team. I’d suggest everyone to call and verify What were the times for your orders? Order 1 - 8/12 at 5:22 pm Order 2 - 8/13 at 8:42 pm She verified the second order met requirements but wasn’t marked to receive Macho like the first order was
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Post by LK3 on Aug 31, 2022 15:41:51 GMT -5
What were the times for your orders? Order 1 - 8/12 at 5:22 pm Order 2 - 8/13 at 8:42 pm She verified the second order met requirements but wasn’t marked to receive Macho like the first order was My order says 6:39 on the website, which I’m assuming is PT.
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Post by Back to the Codyverse on Aug 31, 2022 15:45:07 GMT -5
Order 1 - 8/12 at 5:22 pm Order 2 - 8/13 at 8:42 pm She verified the second order met requirements but wasn’t marked to receive Macho like the first order was My order says 6:39 on the website, which I’m assuming is PT. Yeah I think the time stamp is PT. Which would make sense since they used PT time zone for the deadline
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rydiddy
Mid-Carder
Joined on: Jan 22, 2014 18:22:32 GMT -5
Posts: 218
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Post by rydiddy on Aug 31, 2022 15:47:44 GMT -5
If you ordered before the early bird deadline you should be fine. You’d have the email confirmation and order number to back that up. It’s currently looking like Macho will be shipping sometime in Sept. Steve, how about us that ordered our arenas and STILL haven’t received any sort of tracking number or anything…after the 8/30 date? What is Mattel going to do for us? I called about this early bird fiasco stuff going on. mine hasn't shipped yet cause he said it was on backordered. their words
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element
Mid-Carder
Joined on: Aug 13, 2015 0:24:23 GMT -5
Posts: 52
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Post by element on Aug 31, 2022 15:50:02 GMT -5
Has anyone encountered staining with the Ultimate Edition Doink jacket? Just got mine today and noticed it came with plastic coverings on the arms. Anyone else a little worried about displaying with the jacket on?
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Deleted
Joined on: Nov 29, 2024 13:34:51 GMT -5
Posts: 0
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Post by Deleted on Aug 31, 2022 15:50:52 GMT -5
So I ordered 2 sets before the deadline and I "should" be fine?
There is no "should" in this situation. We paid for this thing up front
Nowhere did it say limit 1 Macho per person
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Post by LK3 on Aug 31, 2022 15:55:33 GMT -5
My order says 6:39 on the website, which I’m assuming is PT. Yeah I think the time stamp is PT. Which would make sense since they used PT time zone for the deadline I also remember it being later at night when I ordered, so 9:39 ET would make sense. I got rid of the confirmation email after my friend received the order, but at least the site has the time and they can see that as well. I wonder if there’s a specific time where an errored cutoff happened.
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Post by Action Figure Attack on Aug 31, 2022 16:01:03 GMT -5
So… just got off the phone She told me my 2nd order(which meets requirements for Macho) has been flagged as priority to fix the issue She then said this Macho is a limited figure and used verbiage that was far from “for sure, certain, guarantee,” etc in regards on if I will get my second Macho I asked about an official confirmation from Mattel that my order was corrected and I’ll receive both early birds. She said I’d get a notification when it shipped. I told her I need something showing my order has been corrected and I’ll receive both early birds. She then said I should have “something within 24-72 hours” - whatever that means It’s about to get interesting. Action Figure Attack hopefully you can help out with this apparent issue Guys, there’s no need to call and put yourselves through this. The fulfillment team has all 8K plus Macho figs rationed to all orders placed ahead of the early bird deadline. Please be patient as the rest of the sets continuously ship followed by Macho Man in September.
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Post by Back to the Codyverse on Aug 31, 2022 16:20:35 GMT -5
So… just got off the phone She told me my 2nd order(which meets requirements for Macho) has been flagged as priority to fix the issue She then said this Macho is a limited figure and used verbiage that was far from “for sure, certain, guarantee,” etc in regards on if I will get my second Macho I asked about an official confirmation from Mattel that my order was corrected and I’ll receive both early birds. She said I’d get a notification when it shipped. I told her I need something showing my order has been corrected and I’ll receive both early birds. She then said I should have “something within 24-72 hours” - whatever that means It’s about to get interesting. Action Figure Attack hopefully you can help out with this apparent issue Guys, there’s no need to call and put yourselves through this. The fulfillment team has all 8K plus Macho figs rationed to all orders placed ahead of the early bird deadline. Please be patient as the rest of the sets continuously ship followed by Macho Man in September. Just being honest here… if I have to call and find out my second order wasn’t marked to receive Macho when it met the requirements, it doesn’t seem like they had me rationed correctly.
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iamcline
Mid-Carder
Joined on: Aug 2, 2021 10:01:05 GMT -5
Posts: 315
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Post by iamcline on Aug 31, 2022 16:24:30 GMT -5
People love to panic, don't they?
R-E-L-A-X
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