Warriah'
Main Eventer
Joined on: Dec 22, 2019 19:46:02 GMT -5
Posts: 3,261
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Post by Warriah' on Aug 27, 2021 15:57:30 GMT -5
Your best bet is to return them and try and get a refund. You can also contact Mattel and they may give you a voucher
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Post by SteveHulk on Aug 27, 2021 16:02:01 GMT -5
Yeah, I'd probably return them from where you bought them for an exchange.
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viper412
Main Eventer
Joined on: Feb 9, 2021 15:36:42 GMT -5
Posts: 2,329
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Post by viper412 on Aug 27, 2021 16:22:16 GMT -5
Same thing happened with one of my Amazon Rocks with the heads
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Post by ztj_wwf on Aug 27, 2021 16:33:20 GMT -5
You only noticed after opening it?
If you contact Mattel, they'll give you a refund.
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WWE453456
Mid-Carder
Joined on: Jul 23, 2021 18:07:34 GMT -5
Posts: 282
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Post by WWE453456 on Aug 27, 2021 16:53:55 GMT -5
You only noticed after opening it? If you contact Mattel, they'll give you a refund. Yes, because I expect the figure to be okay. You don't pay attention to such things. I'll message them and I hope they'll help me. |
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Post by ztj_wwf on Aug 27, 2021 16:56:38 GMT -5
You only noticed after opening it? If you contact Mattel, they'll give you a refund. Yes, because I expect the figure to be okay. You don't pay attention to such things. I'll message them and I hope they'll help me. Do you? With Mattel's quality control (or lack thereof), I put my figures under a flashlight to inspect before opening...But maybe that's just my weirdness.  |
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WWE453456
Mid-Carder
Joined on: Jul 23, 2021 18:07:34 GMT -5
Posts: 282
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Post by WWE453456 on Aug 27, 2021 17:08:32 GMT -5
Do anyone know their support e-mail? I only found their contact form which I can't use.
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rexdaman
Mid-Carder
Joined on: Feb 28, 2021 1:10:44 GMT -5
Posts: 83
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Post by rexdaman on Aug 28, 2021 10:32:00 GMT -5
well the ultimate disappointment
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czw4life
Main Eventer
Refs: 24
Joined on: Jan 3, 2014 19:13:51 GMT -5
Posts: 1,848
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Post by czw4life on Aug 28, 2021 10:39:38 GMT -5
Yes, because I expect the figure to be okay. You don't pay attention to such things. I'll message them and I hope they'll help me. Do you? With Mattel's quality control (or lack thereof), I put my figures under a flashlight to inspect before opening...But maybe that's just my weirdness. But honestly why should we as customers have to do that? I fully understand the OP's point. I've opened figures before and then notice they had 2 of the same hands...I guess overlooking everything before opening is the best way to do it but still we shouldn't have to :/ |
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Post by ztj_wwf on Aug 28, 2021 22:00:14 GMT -5
Do you? With Mattel's quality control (or lack thereof), I put my figures under a flashlight to inspect before opening...But maybe that's just my weirdness. But honestly why should we as customers have to do that? I fully understand the OP's point. I've opened figures before and then notice they had 2 of the same hands...I guess overlooking everything before opening is the best way to do it but still we shouldn't have to :/ Of course we shouldn't have to, but it is what it is...Thankfully Mattel is good with refunds for those who aren't so anal. |
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