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Post by Jim Cornette’s Wendy’s Order🍔 on Sept 11, 2021 9:26:47 GMT -5
Hey guys, quick question for everyone. I’ve got a Hager that got stains on his face from the hoodie and saw some people have reached out and been able to get a replacement Hager loose from Jazwares… can anyone point me in the right direction to contact them?
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Post by PJ on Sept 11, 2021 10:38:22 GMT -5
Their website. jazwares.com And then the “contact us” section.
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g4
Mid-Carder
Down Under
Joined on: May 13, 2014 3:06:21 GMT -5
Posts: 343 
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Post by g4 on Sept 11, 2021 13:22:45 GMT -5
Yeah, good luck with that.
I was by told Jazwares I was on the waiting list for a replacement Jake Hager.
Later told they were not receiving any more of him and to contact Ringside.
Ringside were kind enough to offer free shipping but wanted me to pay 50% of the cost for a replacement figure?
While I understand this is a manufacturer responsibility asking a customer to pay an additional 50% after receiving a damaged item is well, simply against the law!
I have since gone back to Jazwares but had no response as yet.
I hate to even make this post but went from being offered a replacement to being offended and unsure if I will buy anymore 😥
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Post by BadGirlRyleigh on Sept 11, 2021 20:43:15 GMT -5
Just gonna hope they make another Hager in case I get stains on this one
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Post by Jim Cornette’s Wendy’s Order🍔 on Sept 14, 2021 13:48:20 GMT -5
Just as an update, Jazwares has agreed to send me a new upper half to swap onto my existing figure. Cool by them to make right on this situation.
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Post by BadGirlRyleigh on Sept 15, 2021 13:35:05 GMT -5
Since we’re taking the piss out of the Hager figures, my god that head is atrocious. Their only saving grace is that I think Hager was one of the guys who they never had a chance to scan because of the pandemic
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oncebroken78
Jobber
Joined on: Apr 27, 2019 10:23:23 GMT -5
Posts: 9
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Post by oncebroken78 on Sept 20, 2021 18:27:13 GMT -5
I have two one for me and one for my son both are stained like crazy
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vcf4850
Mid-Carder
Joined on: Jul 25, 2020 4:42:27 GMT -5
Posts: 104
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Post by vcf4850 on Sept 21, 2021 8:33:52 GMT -5
Man I guess I lucked out with my staining. Mine has two spots, one on each shoulder, otherwise nothing. Still pretty bad QC though.
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ℍ𝕒𝕣𝕕 𝕋𝕠 𝕂𝕚𝕝𝕝
Main Eventer
ask me about how Verizon owes me over $4,000
Joined on: Nov 4, 2016 15:44:22 GMT -5
Posts: 2,514
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Post by ℍ𝕒𝕣𝕕 𝕋𝕠 𝕂𝕚𝕝𝕝 on Sept 22, 2021 14:37:55 GMT -5
Seems to me like its f***ing TOY PRODUCTION 101 that you put the cloth goods in the bubble separated from the figure.
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