Mattel is bad ass!!

after being lazy about this, i finally decided too get off my ass and call mattel. I have a couple figures when you go to bend the leg at the thigh joint too straight out, it slings right back in like a rubber band was attatched to it or something. I remember reading posts on here previously about ppl having the same issues and they called Mattel customer service help line, so today i finally called. It didnt take more than 5 mins too give them my information and let them know the problem and too tell them the code from the box (1 letter and 4 numbers, ill never forget lol) but anyways, they made me an offer too send a voucher. I cant believe how easy this was, being that i pushed it off for weeks and how fast. Also they didnt even ask for a receipt, just the number off the box. But thanks too them ill be able too pick up another free figure very soon with in a couple weeks. Was wondering if anyone else received vouchers from mattel?? and how long did it take for the voucher too arrive? and can you use the voucher anywhere that mattel figures are sold?? even online?? if someone could help by answering those, that would be greatly appreciated. mattels customer service was outstanding. I loved that they were so fast and understanding too the situation. My guess is this must happen alot with there figures cause they didnt even question the problem or anything. Thanks for the assistance for sure mattel (eventhough you prob wont read this) i greatly appreciate it.