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Post by iamkrang on Oct 12, 2011 7:39:03 GMT -5
I was getting ready to cash my paycheck yesterday morning and I was checking my account online and noticed 4 charges were made from my Xbox Live account to my card totaling almost 200.00
It turns out I was hacked. The purchases made were two for 49.99 which the customer rep said were for Risk : Legions and Sims 3, a 9.99 purchase was made for 4,000 XBL points which she said doesnt even exist and a 32.09 purchase was made for Chronicles of Riddick.
Currently my account is locked out, my service is suspended and my money is in limbo while their fraud team investigates. I also have to freeze my check card and get a new one and dispute all of the transactions.
Has anyone else had this hassle? I know I shouldn't of had my account on auto-subscribe, but Im not the only person out there who pays for services in that way.
I was reading in the WWE 12 thread this morning that a user here was hacked the last few days as well and the same purchases for Sims 3 and Risk : Legions were made and it kinda struck me as maybe this is more than single accounts but a larger problem at hand on the XBL network.
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Post by T R W on Oct 12, 2011 8:06:31 GMT -5
Same thing just happened to me yesterday. But they bought pc games through windows live. They bought the sims 3 and rift. I changed my xbl account password and cancelled my credit card, and am having a new one issued. I checked the bank this morning and my charges are gone already. I guess my gamertag is restricted until they finish investigating.
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Post by iamkrang on Oct 12, 2011 8:12:01 GMT -5
This sounds pretty widespread then. I checked my bank account this morning and one of the charges was gone already while the other 3 are still pending. Im hoping they are gone by the end of today if not I have to dispute them tomorrow morning with my bank. Regardless tomorrow I am freezing my check card account and getting a new one.
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Post by T R W on Oct 12, 2011 8:27:59 GMT -5
I attacked it from both angles with the bank and XBL. At least they didn't spend the 1200 points I had on my account, which is odd. I am just glad my account didn't get hijacked where they change the passwords. But this does seem pretty rampant, as I have seen lots of reports, and know 3 others with the same issue in the last few weeks. Microsoft lost a lot of private data recently somewhere.
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Post by King of Kings on Oct 12, 2011 9:02:28 GMT -5
This is happening on VARIOUS outlets. My iTunes and Amazon accounts were hacked over the summer, both by Chinese Hackers who sell the accounts on a blackmarket type of place where people "rent" accounts with credit cards attached and buy various things within a particular time frame, and then the Chinese Hackers release the account so that people can't discover who it is.
iTunes wouldn't do anything. Amazon said they can't help Xbox Live won't either.
This poop needs to stop. I've put in so many reports to EnGadget, Yahoo, and other media outlets but no one will listen.
EDIT: And before someone says "use better security," I use a REALLY strong password.
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Post by recklessmatten on Oct 12, 2011 11:50:23 GMT -5
This happened to my friend, but in a different way. His card details where used on someone else account and they had brought 200 pounds worth of microsoft points on his card. Luckily enough they found the user and he got his account deleted and had 200 reclaimed in the form of gift vouchers, which he spent on a new xbox and some microsoft points
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Post by Mole on Oct 12, 2011 12:27:35 GMT -5
I use a REALLY strong password. But do you use that same strong password across more than one site? Then it's not so strong. All it takes is someone to get your email and pw from another area (such as Gawker or PSN) and then they just give it a shot on other services.
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Post by King of Kings on Oct 12, 2011 12:40:24 GMT -5
I use a REALLY strong password. But do you use that same strong password across more than one site? Then it's not so strong. All it takes is someone to get your email and pw from another area (such as Gawker or PSN) and then they just give it a shot on other services. No, I learned my lesson about using the same password years ago. I use a 19 to 21 character password for each site but the password is different every time. It's never a 'word' either. I was amazed when I saw my iTunes account hacked, and THEN even more amazed at my Amazon account being hacked.
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Post by alwayssunny on Oct 12, 2011 13:02:25 GMT -5
crap, Hopefully nothing for me.
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Post by "The Visionary" Eldniw on Oct 12, 2011 13:03:52 GMT -5
Had some old, non-functioning cards on my XBL account, but I just pulled those, and even my bank account which still is good. I've also just changed my password on Xbox.com, and added some extra "Forgotten PW" stuff.
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Post by T R W on Oct 12, 2011 13:41:47 GMT -5
But do you use that same strong password across more than one site? Then it's not so strong. All it takes is someone to get your email and pw from another area (such as Gawker or PSN) and then they just give it a shot on other services. No, I learned my lesson about using the same password years ago. I use a 19 to 21 character password for each site but the password is different every time. It's never a 'word' either. I was amazed when I saw my iTunes account hacked, and THEN even more amazed at my Amazon account being hacked. I read something recently that said that two random words together was more secure than random numbers and letters, I guess that it is supposedly more difficult for the programs to guess.
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Post by Mole on Oct 12, 2011 13:47:26 GMT -5
No, I learned my lesson about using the same password years ago. I use a 19 to 21 character password for each site but the password is different every time. It's never a 'word' either. I was amazed when I saw my iTunes account hacked, and THEN even more amazed at my Amazon account being hacked. I read something recently that said that two random words together was more secure than random numbers and letters, I guess that it is supposedly more difficult for the programs to guess. Yeah, I can't remember where the article was, but a security expert was saying that a password consisting of three easy to remember words separated by spaces is both easier to remember and as secure (if not more) than a password of just jumbled letters. Password crackers have to get the whole password right to know that they got anything right. So having a password like "this is fun" is as secure as "aEb93850sRu", and it's much easier to remember "this is fun" so you don't have to use a service like LastPass, which was hacked not too long ago.
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Dexter Morgan
Main Eventer
Joined on: Jul 8, 2008 15:30:18 GMT -5
Posts: 3,130
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Post by Dexter Morgan on Oct 12, 2011 14:09:33 GMT -5
See now I'm worried. It seems widespread but then again it isn't. I hope everyone gets their issues resolved.
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Post by Prophet of Ash on Oct 12, 2011 14:14:11 GMT -5
I read something recently that said that two random words together was more secure than random numbers and letters, I guess that it is supposedly more difficult for the programs to guess. Yeah, I can't remember where the article was, but a security expert was saying that a password consisting of three easy to remember words separated by spaces is both easier to remember and as secure (if not more) than a password of just jumbled letters. Password crackers have to get the whole password right to know that they got anything right. So having a password like "this is fun" is as secure as "aEb93850sRu", and it's much easier to remember "this is fun" so you don't have to use a service like LastPass, which was hacked not too long ago. *tries to hack Mole with the password "this is fun"*
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Post by T R W on Oct 12, 2011 14:18:14 GMT -5
See now I'm worried. It seems widespread but then again it isn't. I hope everyone gets their issues resolved. It is. Change your password if you haven't already, and you should be fine.
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Post by Tye Hyll on Oct 12, 2011 14:47:58 GMT -5
I just got raped by auto subscribe which is actually impossible to deactivate, one reason I highly dislike microsoft's service.
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Post by alwayssunny on Oct 12, 2011 19:49:18 GMT -5
PS3 got hacked, nothing happened to no ones info nor credit card info, People say Sony has horrible security, NOW Actually info and credit card info is stolen, and people still say Microsoft is stable
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Post by Mole on Oct 14, 2011 10:53:38 GMT -5
So, have you guys played FIFA 12 and/or FIFA Ultimate Team?
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Post by T R W on Oct 14, 2011 12:19:53 GMT -5
No, I haven't played either.
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Post by Mole on Oct 14, 2011 15:09:08 GMT -5
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