Deleted
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Post by Deleted on Nov 24, 2011 6:35:29 GMT -5
welcome to the Mattel shopping expirience.Ill never use their site again. after my recent adventures there.
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Post by crushcrush on Nov 24, 2011 8:50:10 GMT -5
I thought this set was a MattyCollector exclusive? How is RSC selling them too?
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Post by PJ on Nov 24, 2011 11:09:04 GMT -5
I thought this set was a MattyCollector exclusive? How is RSC selling them too? How are they on T0yW1z and ebay? Common sense is they purchased them from Mattel and are now reselling them. I'm sure this past Monday RSC called the MattyCollectors customer service and placed a bulk order at whatever discounted price mattel offers them and that's why they are able to sell them as the same price as Matty Collectors. And for everyone b!tching about RSC purchasing the Rockers go to T0yW1z they are selling them for $54. (Makes no sense when you can get them at Matty & RSC for the $30) If I were to guess just by what T0yW!z does to every retail store here in a 30 mile radius that's who probably purchased the Mattelshop bulk order. And I'd bet they are in stock there on Monday. Because I received my Mattelshop order last night...so that would mean their order/shipment would be hitting their UPS hub either late last night or today. So that means UPS will deliver them to T0yW1z on Monday.
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hierosis
Main Eventer
Joined on: Mar 13, 2011 14:06:36 GMT -5
Posts: 1,083
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Post by hierosis on Nov 24, 2011 16:00:12 GMT -5
Or it could just be that RSC got them in bulk from Matty collectors. There is a customer service number there also that they could have called to place an order there on. Monday. I just love how everyone is quick to blame RSC for every issue there ever is. I'm sure with RSC being one of their bigger accounts(probably their biggest after the retail chains) they probaby get a nice dicount on their bulk orders. Not likely f RSC already has them in stock. They're not far from me in NY and mine won't arrive from Matty Collector for a few days.
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hierosis
Main Eventer
Joined on: Mar 13, 2011 14:06:36 GMT -5
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Post by hierosis on Nov 24, 2011 16:17:18 GMT -5
Also, regarding the price, keep in mind they're on sale right now. I'd imagine the price will rise a bit once said sale is over.
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promoist
Superstar
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Post by promoist on Nov 24, 2011 17:15:10 GMT -5
how to you cancel your order or know if yours is cancelled
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djloch
Mid-Carder
Joined on: Jun 6, 2007 18:44:22 GMT -5
Posts: 269
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Post by djloch on Nov 24, 2011 17:18:00 GMT -5
If you have your order number you can go to mattel shop and click track order at the top. Once you enter your order number and zip code it will show your order status.
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Post by PJ on Nov 24, 2011 20:11:55 GMT -5
Or it could just be that RSC got them in bulk from Matty collectors. There is a customer service number there also that they could have called to place an order there on. Monday. I just love how everyone is quick to blame RSC for every issue there ever is. I'm sure with RSC being one of their bigger accounts(probably their biggest after the retail chains) they probaby get a nice dicount on their bulk orders. Not likely f RSC already has them in stock. They're not far from me in NY and mine won't arrive from Matty Collector for a few days. Sorry I have to disagree with you because of the timing. RSC gets their shipments shipped via air so they probably had their order shipped along with some of their other shipments. I worked for UPS for 15 years before I got injured...My Mattel Shops order shipped from KY on Monday and arrived yesterday from via UPS. And I know for a fact that it would take T0yW1z 1 day longer for them to get their order, because their shipment would have to got to one more hub than mine. So when my order was being delivered yesterday by the New Winsor NY hub their order was only arriving at the Spring Valley NY hub last night. That means they won't get their shipment until Monday because UPS is closed until then. So basically if T0yW1z has their order listed as in stock late Monday/early Tuesday then their order came from Mattel Shop as well. If they aren't in stock until Wednedsy or Thursday then that means they came from CA which means they they ordered them from MattyCollectors. I'm betting they are in stock there by Tuesday night the latest.
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Joejitsu22
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Post by Joejitsu22 on Nov 24, 2011 20:34:57 GMT -5
mine still shows backordered. im going to let it ride and see what happens.
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Post by sunglassessteve on Nov 24, 2011 21:08:22 GMT -5
welcome to the Mattel shopping expirience.Ill never use their site again. after my recent adventures there. I couldnt have said it better myself or agreed with you any more. That was my first and ONLY time ill ever go too that site. Its not the fact that they sold out of Rockers that bothered me, but its the fact that they sold out for several hours, then left the site say "In Stock" all day long so more and more ppl could order. Then on top of that, what really ruined the experience for me, was i canceled my order, and i STILL have not gotten my money back on my CC from them. I placed my order then canceled it all in a matter of 2 hours and Mattel Customer service totally lied too me and said my money would be returned with in 3-5 business days but on Monday i called my CC and the lady on the phone said that my money would not be put on the card until Dec 18th, which is 30 days from the date i canceled my order there really was no call for any of that and even if they were outta stock why does it take them 30 days too return my money ya know? Mattycollector was MUCH more efficient and faster and guaranteed for the extra $10 i spent there. I dont care what mattelshop.com has in, ill never go there too order again. Just Mattycollector.com and RSC for this guy!
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Joejitsu22
Main Eventer
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Post by Joejitsu22 on Nov 24, 2011 21:13:53 GMT -5
ive done a good amount of shopping there for alot of non wwe items for both my kids and never had an issue. this is the first time theres been a bump, so ill give them another shot. will be completely forgiven if they eventually fill my order.
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Post by sunglassessteve on Nov 24, 2011 21:18:34 GMT -5
Not for me. lol I would have forgiven them if they would return my money with in a weeks time from my order, but 30 days?? there is no call for that. I didnt even order nothing. Its like they basically needed more money on a loan and there credit was bad so they just left the "in stock" up so ppl would order and they could borrow some money for 30 days lol like i said 1-2 weeks would be awesome but 30 days is outrageous too wait for a refund when its there error
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hierosis
Main Eventer
Joined on: Mar 13, 2011 14:06:36 GMT -5
Posts: 1,083
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Post by hierosis on Nov 24, 2011 23:14:12 GMT -5
Sorry I have to disagree with you because of the timing. RSC gets their shipments shipped via air so they probably had their order shipped along with some of their other shipments. I worked for UPS for 15 years before I got injured...My Mattel Shops order shipped from KY on Monday and arrived yesterday from via UPS. And I know for a fact that it would take T0yW1z 1 day longer for them to get their order, because their shipment would have to got to one more hub than mine. So when my order was being delivered yesterday by the New Winsor NY hub their order was only arriving at the Spring Valley NY hub last night. That means they won't get their shipment until Monday because UPS is closed until then. So basically if T0yW1z has their order listed as in stock late Monday/early Tuesday then their order came from Mattel Shop as well. If they aren't in stock until Wednedsy or Thursday then that means they came from CA which means they they ordered them from MattyCollectors. I'm betting they are in stock there by Tuesday night the latest. Ok....Spring Valley hub... new winsor hub...is this gonna be on the test?
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Micro
Main Eventer
Joined on: Aug 12, 2009 10:44:17 GMT -5
Posts: 1,230
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Post by Micro on Nov 24, 2011 23:47:48 GMT -5
I also got a cancellation notice but for Survivor Series Basic Rock. I checked the status of my order and the Rockers are still listed as Back-Ordered, so I'll wait and see what happens. On the bright side, my Matty order just shipped so one way or another, I'll get the Rockers. As far as the Rock is concerned, I'm actually glad for the cancellation...I just found him at TRU!
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Post by jfinnomore on Nov 25, 2011 11:14:06 GMT -5
welcome to the Mattel shopping expirience.Ill never use their site again. after my recent adventures there. I couldnt have said it better myself or agreed with you any more. That was my first and ONLY time ill ever go too that site. Its not the fact that they sold out of Rockers that bothered me, but its the fact that they sold out for several hours, then left the site say "In Stock" all day long so more and more ppl could order. Then on top of that, what really ruined the experience for me, was i canceled my order, and i STILL have not gotten my money back on my CC from them. I placed my order then canceled it all in a matter of 2 hours and Mattel Customer service totally lied too me and said my money would be returned with in 3-5 business days but on Monday i called my CC and the lady on the phone said that my money would not be put on the card until Dec 18th, which is 30 days from the date i canceled my order there really was no call for any of that and even if they were outta stock why does it take them 30 days too return my money ya know? Mattycollector was MUCH more efficient and faster and guaranteed for the extra $10 i spent there. I dont care what mattelshop.com has in, ill never go there too order again. Just Mattycollector.com and RSC for this guy! My order sat in my pending transactions for about a week then when they canceled it the money went right back into my account. Mines a debit card but it certainly didn't take 30 days.
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