madness1
Main Eventer
Joined on: Jan 31, 2007 10:26:16 GMT -5
Posts: 2,023
|
Post by madness1 on Nov 25, 2011 13:25:31 GMT -5
I ordered the Rockers with everyone else on mattelshop. I got the email that it was back ordered but I haven't recieved the cancelled email. Did I miss something or is there others who had the backorder email but not the cancelled email?
|
|
|
|
Post by King Bálor (CM)™ on Nov 25, 2011 13:33:21 GMT -5
I ordered the Rockers with everyone else on mattelshop. I got the email that it was back ordered but I haven't recieved the cancelled email. Did I miss something or is there others who had the backorder email but not the cancelled email? I did not receive a cacellation either. |
|
|
|
Post by chillax on Nov 25, 2011 14:19:05 GMT -5
I haven't received one either, I guess I will have to manually cancel it.
|
|
|
|
Post by sunglassessteve on Nov 25, 2011 14:39:59 GMT -5
I manually canceled mine and wont have my money back til Dec 18th.. Im thinking there was either a TON of orders that its taking them a while too email everyone, or maybe they did email ya and it got lost amongst your junk mail folder? Hell, maybe they will decide too ship those out since there are plenty left on mattycollector.com anyways, i doubt they would, but ya never know. I would just cancel the order anyways if you already got another set or are wanting another set as other sites have plenty left too offer where as that site is ran by a bunch of monkeys and have no idea whats even going on lol This way, if you do have too wait 30 days like me to get your money back then all this extra waiting wont be as pointless then. The sooner ya can the product or your money back the better i say
|
|
|
|
Post by chillax on Nov 25, 2011 18:05:21 GMT -5
I tried to e-mail Customer Service at MattelShop but the e-mails were returned undelivered, aborted was the term they used. I guess I'm gonna have to call somebody.
|
|
Deleted
Joined on: May 19, 2024 14:58:16 GMT -5
Posts: 0
|
Post by Deleted on Nov 25, 2011 18:18:51 GMT -5
I thought they were going to honor the back orders?
|
|
|
|
Post by MachoManiac on Nov 25, 2011 19:20:30 GMT -5
Q.. did the purchase on your debit card show "completed" or is it still "pending transaction"
cause my mastercard debit card , netime i make a purchase and its under $100, as long as it hasnt completed yet, they can instantly refund me & cancel the pending ... but if its completed than they must speak to the store or whoever charged me and take the time...
look into it brother.. no1 wants to sit for weeks on cash this time of the year.!
|
|
|
|
Post by worstnightmare on Nov 25, 2011 19:30:50 GMT -5
I tried to e-mail Customer Service at MattelShop but the e-mails were returned undelivered, aborted was the term they used. I guess I'm gonna have to call somebody. ditto. |
|
popyduggan
Main Eventer
Joined on: Jun 24, 2010 5:31:32 GMT -5
Posts: 4,601
|
Post by popyduggan on Nov 25, 2011 19:39:29 GMT -5
It's a weird situation for sure. First, they sent me an e-mail stating they couldn't fulfill the Survivor Series Rock figure and i'd be getting an official confirmation of cancellation in 24-48 hours.
When they sent me that it had the Rockers on the cancellation notice as well. So as far as I'm concerned, they're not fulfilling jack squat. Don't get me wrong though, I do hope you all get taken care of.
|
|
hierosis
Main Eventer
Joined on: Mar 13, 2011 14:06:36 GMT -5
Posts: 1,083
|
Post by hierosis on Nov 25, 2011 21:09:19 GMT -5
It's a weird situation for sure. First, they sent me an e-mail stating they couldn't fulfill the Survivor Series Rock figure and i'd be getting an official confirmation of cancellation in 24-48 hours. When they sent me that it had the Rockers on the cancellation notice as well. So as far as I'm concerned, they're not fulfilling jack squat. Don't get me wrong though, I do hope you all get taken care of. This is exactly how it happened to me. First the Rock email. Then the Rockers. |
|
Joejitsu22
Main Eventer
Sexy Baked Potato
Joined on: Sept 15, 2011 8:12:28 GMT -5
Posts: 4,059
|
Post by Joejitsu22 on Nov 25, 2011 23:08:00 GMT -5
Mine still shows back order. No cancellation email yet.
|
|
|
|
Post by Gore on Nov 26, 2011 0:30:36 GMT -5
I haven't gotten either e-mail.
|
|
|
|
Post by juicewinslow on Nov 26, 2011 0:48:47 GMT -5
I don't understand why anybody is having problems with this.
I cancelled my order(s) and it said 'order cancelled' seconds later.
Weird.
|
|
threehgame
Main Eventer
Beyond Bored By You and Your Wrestling
Joined on: Sept 22, 2008 19:09:45 GMT -5
Posts: 2,399
|
Post by threehgame on Nov 26, 2011 2:54:20 GMT -5
I thought they were going to honor the back orders? Someone posted an e-mail from Mattel that said as long as you didn't cancel your order then they would eventually honor your order or let you decide to cancel it now. |
|
|
|
Post by Gangrel-Brood on Nov 26, 2011 7:14:25 GMT -5
I thought they were going to honor the back orders? Someone posted an e-mail from Mattel that said as long as you didn't cancel your order then they would eventually honor your order or let you decide to cancel it now. Yeah, but since they made that statement, there have been plenty of cancellation emails sent out. None for me yet, so I'm still gonna ride it out and see what happens. |
|
