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Post by terraryzing on Aug 4, 2013 11:35:21 GMT -5
I understand you're upset, but if you want an answer email them directly. This is the weekend though, be patient and wait for a response on Monday. Or you can always give them a call on Monday morning.
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Post by Mr. Show on Aug 4, 2013 11:39:42 GMT -5
They probably saw the duplicate orders and thought it was a mistake, and cancelled one for you. Just contact them and explain, they are very understanding and helpful.
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mikenorm
Main Eventer
Joined on: Mar 18, 2006 13:50:18 GMT -5
Posts: 1,012
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Post by mikenorm on Aug 4, 2013 11:40:17 GMT -5
Yeah I did email them. Sorry just upset because I spend so much money on their site to be denied a sale. Just disturbing
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Deleted
Joined on: Jun 1, 2024 20:38:22 GMT -5
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Post by Deleted on Aug 4, 2013 11:55:53 GMT -5
It actually makes perfect sense to me if you places two seperare orders. If I were to see two orders come through I'd think it was a mistake but if you order two of each at the same time that'd make sense.
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Deleted
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Post by Deleted on Aug 4, 2013 12:03:48 GMT -5
wouldn't u save on shipping ordering them all on one order anyhow?
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Post by TheChamp420 on Aug 4, 2013 12:06:17 GMT -5
Maybe simply emailing them, and waiting for a response would be the best idea
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mikenorm
Main Eventer
Joined on: Mar 18, 2006 13:50:18 GMT -5
Posts: 1,012
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Post by mikenorm on Aug 4, 2013 12:10:33 GMT -5
Yeah i would have saved on shipping if i ordered them at same time but my son decided after i already placed the first order that he wanted them also.......12 year olds.lol
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Post by Boy Wonder on Aug 4, 2013 12:22:33 GMT -5
Disturbing and infuriating that they gave you a full refund?
They're not canceling stuff just to be dicks.
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Post by SuperJimmy12345 on Aug 4, 2013 13:08:40 GMT -5
If it was two separate orders of the same thing then Ringside probably thought you had ordered it twice in error.
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Deleted
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Post by Deleted on Aug 4, 2013 13:12:54 GMT -5
Overreact much?
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mikenorm
Main Eventer
Joined on: Mar 18, 2006 13:50:18 GMT -5
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Post by mikenorm on Aug 4, 2013 13:17:10 GMT -5
Yeah i over react because i had a chlid who was completely bummed out.
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Post by Yambag Jones on Aug 4, 2013 13:17:18 GMT -5
If you've already sent them an e-mail, just wait for their reply. It's the weekend, and their stellar customer service team will contact you in the order of which your e-mail was received. Have a nice weekend.
PS- NB4 the lock...
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mikenorm
Main Eventer
Joined on: Mar 18, 2006 13:50:18 GMT -5
Posts: 1,012
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Post by mikenorm on Aug 4, 2013 13:18:15 GMT -5
If you've already sent them an e-mail, just wait for their reply. It's the weekend, and their stellar customer service team will contact you in the order of which your e-mail was received. Have a nice weekend. Thanks Jake you too PS- NB4 the lock... |
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Vampirenighthawk
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Post by Vampirenighthawk on Aug 4, 2013 13:21:12 GMT -5
They are still available on their site so it must be them looking out for you and assuming it was an accidental double order. I wouldn't freak out just yet.
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Ryan81398
Main Eventer
This is my life now.
Joined on: Jan 17, 2013 21:15:57 GMT -5
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Post by Ryan81398 on Aug 4, 2013 13:21:58 GMT -5
I would ask them to see if you could combine orders to help save on shipping. I think they do that.
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mikenorm
Main Eventer
Joined on: Mar 18, 2006 13:50:18 GMT -5
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Post by mikenorm on Aug 4, 2013 13:22:36 GMT -5
Thanks for all the nice comments and advice
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Deleted
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Post by Deleted on Aug 4, 2013 16:34:03 GMT -5
Don't sweat it. Ringside have excellent customer service so you will get it all worked out  |
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Post by Halloween King on Aug 4, 2013 17:05:05 GMT -5
You need to call them and Yell at them...
TAKE MY MONEY NOW!!!!
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Post by Flair Forever on Aug 4, 2013 17:11:05 GMT -5
I haven't seen anyone so frustrated with the toy company since Bobby Heenan couldn't find his doll... maybe Miss Betty made a mistake...
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Post by The Madness on Aug 4, 2013 18:31:18 GMT -5
I think I'd try to see if they could combine the orders instead of cancelling one. No need to pay double shipping if you don't have to.
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