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Post by Deleted on Apr 16, 2015 11:23:30 GMT -5
Or just let ringside replace it and claim from usps.
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Post by Jack Specific on Apr 16, 2015 12:59:01 GMT -5
RingsideC2 can you help this guy out with his issue? I think this thread is going round in circles As I mentioned before, you guys need to contact Ringside Customer Service over there. This is not Ringside Customer Service. As I undertsand it he already did do this and it's being handled. Please do not direct people to others this forum regarding issues such as this. If you want to help tell them to contact Ringside Customer Service. JS
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Post by Deleted on Apr 16, 2015 13:01:47 GMT -5
Prince Devitt stole my heart with dem abs. Who do I report it to?
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Post by William Bartholomew Miekina on Apr 16, 2015 13:36:06 GMT -5
I blame the economy. Kids today can't get jobs in this competitive job market. Consequently they don't have the necessary income required to be able to legally purchase the wrestling action figures they need to survive. They've been forced by circumstance to resort to crime!!! LMAO i died...
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Post by William Bartholomew Miekina on Apr 16, 2015 13:39:43 GMT -5
A non lawyer with experience in online retailing, quite extensive experience Like e-commerce with business insurance and a tax ID? or you talking about selling on eBay lol?
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Post by Yambag Jones on Apr 16, 2015 13:40:44 GMT -5
That sucks. I use my work PO Box to prevent stuff like that.
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Post by Deleted on Apr 16, 2015 13:57:20 GMT -5
A non lawyer with experience in online retailing, quite extensive experience Like e-commerce with business insurance and a tax ID? or you talking about selling on eBay lol? I worked in customer service at net-a-porter dealing with mainly delivery issues
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Post by Deleted on Apr 16, 2015 14:17:19 GMT -5
I remember around X-Mas my Jax Teller Vinyl Pop was delivered yet it wasn't at my step, a week after, an old lady said they delivered it to the wrong address, surprisingly nothing was tampered with, and the box was never open or anything, sometimes USPS pisses me off.
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Post by The Gang on Apr 16, 2015 15:03:56 GMT -5
As of last night around 10PM, Ringside did email me back asking for confirmation since I had used a different email address to order than the one I sent them to tell them about the situation. They asked me to confirm the order number and take a picture of the package. It looks like they are at least looking into this. I also filed a police report so that they could cross check the order being stolen. I will provide updates. I know that Ringside does not have to do anything here but it shows class that they are at least looking into it. I have been a customer for over 10 years so maybe they would take that into consideration. And for the record, I am not looking for a "refund". If they could replace the figures, it would make my day. If not, lesson learned and I will be starting to deliver packages to my work moving forward. Thanks everyone for your support here! Love you guys! Your wrong, the do HAVE to do something about it, they have to claim against usps and replace your figures Of course Ringside doesn't have to do anything, they successfully had the package delivered. The item was then stolen. It would be strictly goodwill if they help the guy out and I hope they do help him out.
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Post by Deleted on Apr 16, 2015 15:06:43 GMT -5
Your wrong, the do HAVE to do something about it, they have to claim against usps and replace your figures Of course Ringside doesn't have to do anything, they successfully had the package delivered. The item was then stolen. It would be strictly goodwill if they help the guy out and I hope they do help him out. It's just not true. They absolutely have a duty to SAFELY deliver your items. They entrusted usps to do this on their behalf, usps failed them, rsc have to make a claim against usps and make right your order. It's as simple as that
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Post by Deleted on Apr 16, 2015 17:13:13 GMT -5
Had a package like 2-3 weeks ago that USPS 'delivered' on April 1st... Great day... It was not delivered until 5 days after with a note from that horse crap USPS saying 'Sorry about your package'..... It's just sad to imagine some people have SUPER expensive stuff that gets stolen or delayed and even BROKEN by USPS.. I've seen a lot of videos of USPS mail carriers and it horrifies me... I think I'm just gonna move to England lol
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Post by King Bálor (CM)™ on Apr 16, 2015 18:13:19 GMT -5
Sadly the insurance probably falls short of once its delivered it would no longer be the responsibility for the post office. Tampering with the US mail is a federal offense. Unfortunately, I highly doubt the police will really give a damn. Give RSC a jingle....it cant hurt. But it wasn't delivered was it. Being left outside a front door, is not delivered. They don't have proof of delivery, such as a signature. This is a postal mistake, and should be covered under their insurance. It was delivered. Delivery confirmation is just that.....was it delivered. Has ZERO to do with receiving. You dont have the receive your package for it to have been delivered. This package was never sent requesting signature confirmation. That is an added postal service. This is NOT a postal mistake. Sadly, this is theft. The facts remain, the items are not received, it cannot be sugar coated or explained away, items have been paid for but not received. Claim for them Fact remains that it was delivered and will show as delivered on the tracking. After that there is nothing that can be done. Exactly.
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Post by Deleted on Apr 16, 2015 18:16:37 GMT -5
But it wasn't delivered was it. Being left outside a front door, is not delivered. They don't have proof of delivery, such as a signature. This is a postal mistake, and should be covered under their insurance. It was delivered. Delivery confirmation is just that.....was it delivered. Has ZERO to do with receiving. You dont have the receive your package for it to have been delivered. This package was never sent requesting signature confirmation. That is an added postal service. This is NOT a postal mistake. Sadly, this is theft. Fact remains that it was delivered and will show as delivered on the tracking. After that there is nothing that can be done. Exactly. No matter ho many different people are quoted, the fact remains, rsc entrusted usps to safely deliver a parcel, usps failed, rsc can claim against them. It's not my opinion it's a fact. When the op gets his resolution I'm sure he'll post the outcome on here
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MattelsRule
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JakksRule is dead! Long live MattelsRule!
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Post by MattelsRule on Apr 16, 2015 18:36:48 GMT -5
Just for the record, Ringside, because I have been a loyal customer has offered to send me replacements. They made it clear that they didn't have to and I still agree that they don't. However, they want to see a copy of the police report - and I am not knocking them for that. I have the number of the file that the cop gave me but they want to see the paper work. I found out through the precinct that it costs 25 dollars to fill out an application which I then need to mail and takes 3-4 weeks to get in. For the trouble of waiting an extra 6 weeks to only get back 25 bucks in purchases due to the fee for the report - and I still may do this anyway - I am likely just gonna buy the figure again.
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Post by Deleted on Apr 16, 2015 18:38:58 GMT -5
Just for the record, Ringside, because I have been a loyal customer has offered to send me replacements. They made it clear that they didn't have to and I still agree that they don't. However, they want to see a copy of the police report - and I am not knocking them for that. I have the number of the file that the cop gave me but they want to see the paper work. I found out through the precinct that it costs 25 dollars to fill out an application which I then need to mail and takes 3-4 weeks to get in. For the trouble of waiting an extra 6 weeks to only get back 25 bucks in purchases due to the fee for the report - and I still may do this anyway - I am likely just gonna buy the figure again. You are right they don't have to, but they DO have to replace or refund. Fact
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Post by Mox on Apr 16, 2015 18:42:38 GMT -5
Just for the record, Ringside, because I have been a loyal customer has offered to send me replacements. They made it clear that they didn't have to and I still agree that they don't. However, they want to see a copy of the police report - and I am not knocking them for that. I have the number of the file that the cop gave me but they want to see the paper work. I found out through the precinct that it costs 25 dollars to fill out an application which I then need to mail and takes 3-4 weeks to get in. For the trouble of waiting an extra 6 weeks to only get back 25 bucks in purchases due to the fee for the report - and I still may do this anyway - I am likely just gonna buy the figure again. You are right they don't have to, but they DO have to replace or refund. Fact Speaktome, are you drunk? That's not a fact. I don't get what you're doing right now. You're literally not right.
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Post by Deleted on Apr 16, 2015 18:45:43 GMT -5
You are right they don't have to, but they DO have to replace or refund. Fact Speaktome, are you drunk? That's not a fact. I don't get what you're doing right now. You're literally not right. I can assure you i am right What your saying is I could start a website selling wrestling toys, sell loads and say my tracking info shows delivered so tough? I'm afraid it simply doesn't work like that. RSC are responsible to the buyer and usps are responsible to ringside its a fact my man
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Post by Deleted on Apr 16, 2015 19:54:36 GMT -5
Speaktome, are you drunk? That's not a fact. I don't get what you're doing right now. You're literally not right. I can assure you i am right What your saying is I could start a website selling wrestling toys, sell loads and say my tracking info shows delivered so tough? I'm afraid it simply doesn't work like that. RSC are responsible to the buyer and usps are responsible to ringside its a fact my man Well I mean it sounds like RSC is being responsible. They just want to see the report. That's not even the least bit unreasonable.
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Post by King Bálor (CM)™ on Apr 16, 2015 20:03:19 GMT -5
It was delivered. Delivery confirmation is just that.....was it delivered. Has ZERO to do with receiving. You dont have the receive your package for it to have been delivered. This package was never sent requesting signature confirmation. That is an added postal service. This is NOT a postal mistake. Sadly, this is theft. Exactly. No matter ho many different people are quoted, the fact remains, rsc entrusted usps to safely deliver a parcel, usps failed, rsc can claim against them. It's not my opinion it's a fact. When the op gets his resolution I'm sure he'll post the outcome on here You clearly have no clue how the postal service works. Thats not an opinion....its a fact. RSC is absolved of ALL responsibility once the item reaches USPS. USPS is absolved of all responsibility once the item is DELIVERED, not received....DELIVERED, as long as they did not deliver to the wrong address, leave it in the rain, etc. RSC has ZERO claim against the post service. USPS did NOT fail. No one, but the thief is at fault here, certainly not the OP. You dont seem to understand how the post office works or what entitles you to a USPS Insurance claim. USPS is required to DELIVER the package. They are not required to make sure it reaches your hands. In regards to the resolution....irrelevant. RSC has outstanding customer service. They may very well feel the right thing to do would be to send a replacement. RSC isnt going to pursue to the USPS, but the USPS has done nothing wrong. Just for the record, Ringside, because I have been a loyal customer has offered to send me replacements. They made it clear that they didn't have to and I still agree that they don't. However, they want to see a copy of the police report - and I am not knocking them for that. I have the number of the file that the cop gave me but they want to see the paper work. I found out through the precinct that it costs 25 dollars to fill out an application which I then need to mail and takes 3-4 weeks to get in. For the trouble of waiting an extra 6 weeks to only get back 25 bucks in purchases due to the fee for the report - and I still may do this anyway - I am likely just gonna buy the figure again. You are right they don't have to, but they DO have to replace or refund. Fact Please stop speaking in absolutes...you clearly do not know. You are right they don't have to, but they DO have to replace or refund. Fact Speaktome, are you drunk? That's not a fact. I don't get what you're doing right now. You're literally not right. He couldnt be more wrong. Speaktome, are you drunk? That's not a fact. I don't get what you're doing right now. You're literally not right. I can assure you i am right What your saying is I could start a website selling wrestling toys, sell loads and say my tracking info shows delivered so tough? I'm afraid it simply doesn't work like that. RSC are responsible to the buyer and usps are responsible to ringside its a fact my man Yes...thats what we are saying. That is how the world works. In fact, RSC is not governed by some higher entity like ebay. They are a self sufficient online store. They are not REQUIRED to even obtain delivery confirmation or send priority mail. They open themselves up to major scrutiny with no ability to defend, but they are certainly far from being required.
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Post by Deleted on Apr 16, 2015 20:27:31 GMT -5
No matter ho many different people are quoted, the fact remains, rsc entrusted usps to safely deliver a parcel, usps failed, rsc can claim against them. It's not my opinion it's a fact. When the op gets his resolution I'm sure he'll post the outcome on here You clearly have no clue how the postal service works. Thats not an opinion....its a fact. RSC is absolved of ALL responsibility once the item reaches USPS. USPS is absolved of all responsibility once the item is DELIVERED, not received....DELIVERED, as long as they did not deliver to the wrong address, leave it in the rain, etc. RSC has ZERO claim against the post service. USPS did NOT fail. No one, but the thief is at fault here, certainly not the OP. You dont seem to understand how the post office works or what entitles you to a USPS Insurance claim. USPS is required to DELIVER the package. They are not required to make sure it reaches your hands. In regards to the resolution....irrelevant. RSC has outstanding customer service. They may very well feel the right thing to do would be to send a replacement. RSC isnt going to pursue to the USPS, but the USPS has done nothing wrong. You are right they don't have to, but they DO have to replace or refund. Fact Please stop speaking in absolutes...you clearly do not know. Speaktome, are you drunk? That's not a fact. I don't get what you're doing right now. You're literally not right. He couldnt be more wrong. I can assure you i am right What your saying is I could start a website selling wrestling toys, sell loads and say my tracking info shows delivered so tough? I'm afraid it simply doesn't work like that. RSC are responsible to the buyer and usps are responsible to ringside its a fact my man Yes...thats what we are saying. That is how the world works. In fact, RSC is not governed by some higher entity like ebay. They are a self sufficient online store. They are not REQUIRED to even obtain delivery confirmation or send priority mail. They open themselves up to major scrutiny with no ability to defend, but they are certainly far from being required. Finally. I was hoping someone would come along who knew what the hell they were talking about before this thread got locked. Thank you!
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