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Post by iamkrang on Feb 25, 2016 20:02:34 GMT -5
I talked to their customer service today as well ChicagoI basically told them it sucks that I was penalized for pre ordering an item when it became available while others who waited are receiving it. I was very cordial in conversation because it's a systematic issue, but I did say in reality it hurts on both my end as a consumer and your end as I'm not receiving my item and you've lost revenue from not fufilling my order. I was going to preorder HHH ( I mean why not now since I waited so late I won't be penalized and have my order canceled. ), but I'm really just disappointed in this outcome. Like you I'm just hoping it becomes in stock on the website and have the email reminder just waiting and trying to be patient.
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Fig Vault
Mid-Carder
Joined on: Jun 12, 2015 19:00:40 GMT -5
Posts: 372
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Post by Fig Vault on Feb 25, 2016 22:15:08 GMT -5
They cancelled my order in the morning. I called and complained and they told me I can get an email alert when they become available and I can buy one on the site. Just got a notification that my figure shipped, tracking number and all. Go home TRU, you're drunk.
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venusflytyr
Mid-Carder
Joined on: Feb 25, 2016 21:46:37 GMT -5
Posts: 322
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Post by venusflytyr on Feb 25, 2016 23:05:24 GMT -5
They cancelled my order in the morning. I called and complained and they told me I can get an email alert when they become available and I can buy one on the site. Just got a notification that my figure shipped, tracking number and all. Go home TRU, you're drunk. cool. I'm hoping for the best (new poster here btw!) . I chatted with someone the day before I got a cancellation, I preordered it like maybe the first day it was listed, and the agent said the order looked fine, then it got cancelled, and i chatted with someone else about it today and they said the above. But I didn't have an account at TRU.com then, and I paid through paypal, so maybe it is too late for that order,
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venusflytyr
Mid-Carder
Joined on: Feb 25, 2016 21:46:37 GMT -5
Posts: 322
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Post by venusflytyr on Feb 26, 2016 10:13:08 GMT -5
well he's in stock now, again
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Deleted
Joined on: May 7, 2024 20:22:23 GMT -5
Posts: 0
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Post by Deleted on Feb 26, 2016 11:17:15 GMT -5
Mine got sent out last night.
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maineventheel
Superstar
Joined on: Jan 27, 2015 9:29:11 GMT -5
Posts: 915
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Post by maineventheel on Feb 26, 2016 18:09:55 GMT -5
I got mine today
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luiginyc84
Superstar
Proud member of the Cenation!
Joined on: Sept 22, 2005 22:15:54 GMT -5
Posts: 571
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Post by luiginyc84 on Feb 27, 2016 22:00:31 GMT -5
Ordered Bossman from TRU.com yesterday and has not shipped yet but the status updated is "Item(s) located in stock", so I would think it should ship out soon? Anybody else get to this and still have it cancelled?
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Post by Mongo Bears on Feb 27, 2016 22:02:38 GMT -5
I'm just going for it at retail. I'm sick of TRU.com
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Post by Jeremiah on Feb 27, 2016 22:11:35 GMT -5
Jantzen beach Tru has atleast 10
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DestroyerOfNations
Main Eventer
WF 10+ Year Member
Joined on: Nov 29, 2011 18:39:50 GMT -5
Posts: 2,855
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Post by DestroyerOfNations on Feb 27, 2016 23:10:49 GMT -5
My pre order came in the mail today. It was definitely a stressful purchase but I'm happy to finally have it in hand.
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Post by kiloinnorcal on Feb 27, 2016 23:37:39 GMT -5
Found Bossman at my TRU today but I passed! Also found Hof3 at Target. They're out there!
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Post by 'Exotic' Adrian Street on Feb 28, 2016 19:57:32 GMT -5
I got mine and I'm shocked. It was not in a padded envelope but a box with bubble wrap and bubble protector things. Way to go TRU.com
Sweet ass figure and packaging too. Glad to finally have it
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Deleted
Joined on: May 7, 2024 20:22:23 GMT -5
Posts: 0
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Post by Deleted on Feb 28, 2016 22:44:00 GMT -5
Mine shipped on Friday and is supposed to be delivered on Monday and they haven't charged my debit card for it. This is the weirdest preorder.
Edit: Got mine today. It was shipped in a box with packing materials and in great shape. They also charged my bank account today after it was delivered.
I'm surprised it came so quickly, especially since I got free shipping. The tracking info said is shipped from Portland but the box said it came from Ohio. I live in Illinois so Ohio makes more sense.
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Deleted
Joined on: May 7, 2024 20:22:23 GMT -5
Posts: 0
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Post by Deleted on Feb 29, 2016 14:54:51 GMT -5
Just got mine today...in a yellow "padded" envelope that pretty much destroyed the box nicely. I'm typically not one to care about box quality (within reason, or course), but this will not do. Looks like I'm returning it and getting another, hopefully at retail this time.
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Post by JNH2248 on Feb 29, 2016 17:49:16 GMT -5
I'm just going for it at retail. I'm sick of TRU.com Exactly, every time I've pre-ordered, I've cancelled and found in the store...
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Post by iamkrang on Feb 29, 2016 19:28:00 GMT -5
Finally my fiasco is over. My order I placed has been shipped!
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Post by Chicago on Mar 1, 2016 12:33:41 GMT -5
Finally my fiasco is over. My order I placed has been shipped! Same here!
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Deleted
Joined on: May 7, 2024 20:22:24 GMT -5
Posts: 0
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Post by Deleted on Mar 1, 2016 12:39:00 GMT -5
Managed to find one in the wild today!
After ordering the debut John Cena and receiving a smashed up box because of the padded envelope, I stopped using TRU.com and (luckily) it hasn't bit me yet.
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Post by Mongo Bears on Mar 1, 2016 12:42:28 GMT -5
My TRU has the tags up for Bossman but none there yet.
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Deleted
Joined on: May 7, 2024 20:22:24 GMT -5
Posts: 0
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Post by Deleted on Mar 1, 2016 19:43:36 GMT -5
Checked out my local tru and they restocked triple h and finally got a pack of bossman 2 were bad paint app so just grabbed one
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