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Post by J-MANN: Tag Team Champion on Jul 16, 2016 10:33:50 GMT -5
I went to my local Smyths today as E43 was showing in stock. When I arrived they had at least 4 of each figure from the set. Firstly I looked for a decent Bret. 3 out of 4 were really bad, paint missing from the upper body leaving black smudges on the figure. I noticed a few of them had really badly applied hearts too. Luckily I managed to find the one that looked perfect. When I opened the packing I was dreading looking at the back of the figure but luckily enough that was flawless too. I can't complain with Bret because I got a perfect figure but what about the people who also want a Bret? There is no 3 reallybadly painted figures sat on the shelf. Next was Anvil. Like Bret 2 of these had bad black smudges on the torso and one had really wonky eyes. I picked up the one that looked the best (The pink heart on the singlet is slightly faded but I can live with that). When I looked at the back of the figure I noticed the singlet doesnt even line up and isn't painted correctly. See the image below: Then Samoa Joe. This is one massive quality F up. Every single Joe figure looked a mess. Red paint missing, red paint dripping down the knee pads, red paint smudged all over the body, how?! Every single Joe figure shouldn't have passed quality. I picked up the best one out of the 4 and as you can see from the pictures it isn't great. Kevin Owens. I really wanted this figure but the quality of these figures were so bad I passed. Every one had a major smudge or mark down the front of his vest. One even looked like it was KU not KO because that much of the lettering was missing. A couple of them had bad smudges on the face from the beard paint app too. How has this got to be so bad? I would avoid ordering this set online at all costs! Even at retail it will be a gamble and you will have a hard time finding a decent one. This set is only just surfacing and there are so many people complaining about the quality. Elites are £18 for us in the UK now, thats nearly $25. It is a disgrace. If the next set is this bad I am done with collecting Mattel. It's a toy designed for a child not a nitpicking adult In my opinion Elites are for adult collectors. Basics are for children. And I don't care if they're meant for children, when I'm paying 25+ on a single figure it better be close to perfect. If Mattel can't handle that, then they need to lower their prices.
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HTMN
Superstar
Joined on: Oct 24, 2013 15:42:13 GMT -5
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Post by HTMN on Jul 16, 2016 10:37:23 GMT -5
What is it that people don't understand? Jack told everyone yesterday to call Mattel if you have a QC issue. Stop making threads. They're annoying clutter. READ WHAT JACK SAID ABOUT QCA forum is to discuss things. Why shouldn't we discuss the bad? It's okay hiding it but until we speak up as a community we won't get anywhere. Mattel may not realise how badly these new products are coming out of the factory. They need to realise this is a real problem now.
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customania
Main Eventer
HBK, Orton, Reigns, Jomo, Rollins, Triple H, Neville, Test, Rollins and Warrior are some of the best
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Post by customania on Jul 16, 2016 10:42:23 GMT -5
It is terrible and a joke, my Bálor had defects and my Bret Wrestlemania 30 had terrible paint on his chest. It's been a problem since day 1 and unfortunately won't end, it's disgusting we have to pay high prices for bad looking figures.
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Post by honeybear 619 on Jul 16, 2016 10:57:30 GMT -5
Simple solution, stop buying them. Why would mattel care when y'all keep buying them. Y'all like sheep obeying Mattel.
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BIG MCLARGEHUGE
Mid-Carder
TURN YOUR DREAMS INTO NIGHTMARE!!!!
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Post by BIG MCLARGEHUGE on Jul 16, 2016 11:04:18 GMT -5
I agree with this, what's the point of only good criticism. Without people telling how they feel, things will only stay the same. Its almost like ringside has an agenda or something... (sarcasm) It's almost as if Ringside doesn't actually make the figures or something...
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The Dave
Main Eventer
Con-Chair-Tos all around!
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Posts: 3,480
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Post by The Dave on Jul 16, 2016 11:06:28 GMT -5
Not gonna lie, read the topic title in Sam Jackson's voice.
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Deleted
Joined on: May 8, 2024 1:43:42 GMT -5
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Post by Deleted on Jul 16, 2016 11:09:10 GMT -5
HTMNWould you allow me to use your images/comments for the QC video for Mattel?
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HTMN
Superstar
Joined on: Oct 24, 2013 15:42:13 GMT -5
Posts: 849
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Post by HTMN on Jul 16, 2016 11:10:37 GMT -5
Simple solution, stop buying them. Why would mattel care when y'all keep buying them. Y'all like sheep obeying Mattel. I have put thousands into my collection and it wouldn't feel complete without the likes of Anvil. That's why. I feel cheated by Mattel though. They have drawn us in with some amazing figures in the past but quality is just getting worse and worse. It's like they feel they can get away with it. Much like when Jakks went downhill towards the end and started producing figures like naked Mark Henry.
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Deleted
Joined on: May 8, 2024 1:43:42 GMT -5
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Post by Deleted on Jul 16, 2016 11:12:05 GMT -5
Yeah, vouchers are really gonna be a big help swapping for another sloppy paint job fig Especially in the UK. Where else are we able to highlight this crap? Ring Mattel every time? I know it's not his fault but maybe Bill could liaise with someone else in the same company he works for who deals with QC because I'll be honest, if this carries on then I'm done, which sucks because I don't want to be but this isn't exactly a cheap hobby & it isn't fair on Bill either having his hard work misrepresented so often.
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Post by The neferious brotha Hargrove on Jul 16, 2016 11:15:00 GMT -5
Its gonna happen , it sucks , but it does , they are mass produced toys , QC issues happen in every mass produced line , it sucks , but it comes with the territory
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Deleted
Joined on: May 8, 2024 1:43:42 GMT -5
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Post by Deleted on Jul 16, 2016 11:18:21 GMT -5
What is it that people don't understand? Jack told everyone yesterday to call Mattel if you have a QC issue. Stop making threads. They're annoying clutter. READ WHAT JACK SAID ABOUT QCA forum is to discuss things. Why shouldn't we discuss the bad? It's okay hiding it but until we speak up as a community we won't get anywhere. Mattel may not realise how badly these new products are coming out of the factory. They need to realise this is a real problem now. You guys need to realize that mattel will take the collectors word lightly on a situation like this. Some of the stuff people bring forward as being a qc issue, is just straight up nitpicking. It sucks that everyone is having bad luck and are not satisfied, but at the end of the day...theyre toys directed towards children and a mothers word will ring louder thab a collector.
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Post by PJ on Jul 16, 2016 11:23:20 GMT -5
So the Samoa Joe was visibly badly smudged and YOU still purchased it? That sounds to me like it was acceptable to you. If I see a figure with poor paint applications like that I pass on it and wait to find a better one. Anvil I can see as it wasn't noticeable from how it is in the box, but even that it is a minor issue that isn't really noticeable in a non magnified photo. But that is easily fixed with a little black paint. The bigger issue I see with the Anvil figure would be the black scuff on the flesh, because that can't be corrected now. In the past you could scratch it off or use something like goof off to remove it, but now it you go to remove that you will remove the pained on flesh. Smudges or a little missing paint come with the territory of mass produced items. And nowadays $20 isn't considered alot of money for those who are saying "With the amount an Elite costs" Real Q/C issues to me are fused or broken parts, a poorly painted face (eyes not painted in the sockets) or that e41 Ryback that had a yellow/Orange looking painted skin tone chest.
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HTMN
Superstar
Joined on: Oct 24, 2013 15:42:13 GMT -5
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Post by HTMN on Jul 16, 2016 11:33:37 GMT -5
So the Samoa Joe was visibly badly smudged and YOU still purchased it? That sounds to me like it was acceptable to you. If I see a figure with poor paint applications like that I pass on it and wait to find a better one. Anvil I can see as it wasn't noticeable from how it is in the box, but even that it is a minor issue that isn't really noticeable in a non magnified photo. But that is easily fixed with a little black paint. The bigger issue I see with the Anvil figure would be the black scuff on the flesh, because that can't be corrected now. In the past you could scratch it off or use something like goof off to remove it, but now it you go to remove that you will remove the pained on flesh. I needed a Joe for my collection. We don't know what will happen in the future, Joe might never get another elite and I probably won't see them at retail again. To be honest I didn't notice the massive blemish on the shorts until I unboxed the figure. My Joe however is better than 90% of people's I have seen posted on this forum and that is wrong. Why should I have to paint Anvil? I wouldn't buy a $10 table from IKEA and expect to have to paint in the defects after. And it is very noticeable without zooming in. As soon as I unboxed it I realised it didn't line up. I don't inspect my figures for defects I just notice them. If I went through my collection I'm sure I would find plenty of defects is never noticed before but they are becoming worse and worse and more noticeable on every figure.
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Post by theaxehennig on Jul 16, 2016 11:37:32 GMT -5
What is it that people don't understand? Jack told everyone yesterday to call Mattel if you have a QC issue. Stop making threads. They're annoying clutter. READ WHAT JACK SAID ABOUT QCWHAT?! Call Mattel with concerns?! No. Discuss them as a consumer base. That's why websites have review sections, why Angie's List exists. It's called god damn accountability.
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HTMN
Superstar
Joined on: Oct 24, 2013 15:42:13 GMT -5
Posts: 849
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Post by HTMN on Jul 16, 2016 11:40:10 GMT -5
So the Samoa Joe was visibly badly smudged and YOU still purchased it? That sounds to me like it was acceptable to you. If I see a figure with poor paint applications like that I pass on it and wait to find a better one. Anvil I can see as it wasn't noticeable from how it is in the box, but even that it is a minor issue that isn't really noticeable in a non magnified photo. But that is easily fixed with a little black paint. The bigger issue I see with the Anvil figure would be the black scuff on the flesh, because that can't be corrected now. In the past you could scratch it off or use something like goof off to remove it, but now it you go to remove that you will remove the pained on flesh. I needed a Joe for my collection. We don't know what will happen in the future, Joe might never get another elite and I probably won't see them at retail again. To be honest I didn't notice the massive blemish on the shorts until I unboxed the figure. My Joe however is better than 90% of people's I have seen posted on this forum and that is wrong. Why should I have to paint Anvil? I wouldn't buy a $10 table from IKEA and expect to have to paint in the defects after. And it is very noticeable without zooming in. As soon as I unboxed it I realised it didn't line up. I don't inspect my figures for defects I just notice them. If I went through my collection I'm sure I would find plenty of defects is never noticed before but they are becoming worse and worse and more noticeable on every figure. That's Anvil with the singlet lined up. Clearly visible and a bad paint app. It's just missing.
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Post by PJ on Jul 16, 2016 11:42:30 GMT -5
So the Samoa Joe was visibly badly smudged and YOU still purchased it? That sounds to me like it was acceptable to you. If I see a figure with poor paint applications like that I pass on it and wait to find a better one. Anvil I can see as it wasn't noticeable from how it is in the box, but even that it is a minor issue that isn't really noticeable in a non magnified photo. But that is easily fixed with a little black paint. The bigger issue I see with the Anvil figure would be the black scuff on the flesh, because that can't be corrected now. In the past you could scratch it off or use something like goof off to remove it, but now it you go to remove that you will remove the pained on flesh. I needed a Joe for my collection. We don't know what will happen in the future, Joe might never get another elite and I probably won't see them at retail again. To be honest I didn't notice the massive blemish on the shorts until I unboxed the figure. My Joe however is better than 90% of people's I have seen posted on this forum and that is wrong. Why should I have to paint Anvil? I wouldn't buy a $10 table from IKEA and expect to have to paint in the defects after. And it is very noticeable without zooming in. As soon as I unboxed it I realised it didn't line up. I don't inspect my figures for defects I just notice them. If I went through my collection I'm sure I would find plenty of defects is never noticed before but they are becoming worse and worse and more noticeable on every figure. No just build it. lol and there probably would be defects. I haven't seen any dip in Q/C. As much as I hate it they have been painting torsos flesh color since E16 at least because both Nash and Diesel suffer from it. As far as displaying goes flesh tone painted torsos isn't an issue, but it is a bad decision as far a child's toy goes because they will get dinged up with standard play and matching a skin tone isn't as easy as matching the paint of a singlet. What is it that people don't understand? Jack told everyone yesterday to call Mattel if you have a QC issue. Stop making threads. They're annoying clutter. READ WHAT JACK SAID ABOUT QCA forum is to discuss things. Why shouldn't we discuss the bad? It's okay hiding it but until we speak up as a community we won't get anywhere. Mattel may not realise how badly these new products are coming out of the factory. They need to realise this is a real problem now. You would probably be better off showing the Q/C complaints on Mattel's forums on their site MattyCollectors. Now on a side note is that the L4 Warrior head on your DM Warrior? While not accurate it looks really good with that face paint.
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Post by Showstopper on Jul 16, 2016 12:03:48 GMT -5
When I pay 20+ bucks for a figure, I expect a top notch figure. Paying that kind of money for a figure shouldn't entail the consumer to have to fix the figure themselves. That is ridiculous. Most people don't even know how to and might not want to take the risk of ruining the figure even more.
If you're going to charge that kind of money for a figure, I think it's fair for the consumer to expect a top notch figure. Also, it's not like this is the first, second, or third occurence of this problem. There's been a ton of these issues this year. Something isn't right. If Mattel wants to continue to put out figures with QC problems, lower the prices then. Because they sure aren't worth what they're asking with these continued problems.
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allabouthasbro
Mid-Carder
Joined on: Aug 29, 2011 17:11:20 GMT -5
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Post by allabouthasbro on Jul 16, 2016 12:06:27 GMT -5
there has been a huge amount of these recently, and for some strange reason, our calls for a pinned thread for quality issues goes unanswered.....
pj - as far as being happy with it when he checked the item, fair enough, but the vast majority of people buy online, and they dont get to check them. the problem is far beyond one guy checking his figure carefully in a store - sadly its time to admit there are severe quality issues that need to be addressed.
mattel and bill create my dream figures, they really do. the rsc hbk was 100% perfect, same goes for many other figures. so its sad to see how things are going. the series are scattered everywhere, the defining moments line could have been the company goldpot, but wow...
we are on here because we love collecting and we love mattels work, but this fella has a point. i to know the pain of going through 4 cases of elites and leaving without the 123 kid!
coffee machines, toasters, cars, if its new, the paintwork should be flawless or near it.
we.....the collectors!
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Post by Mox on Jul 16, 2016 12:35:26 GMT -5
there has been a huge amount of these recently, and for some strange reason, our calls for a pinned thread for quality issues goes unanswered.....pj - as far as being happy with it when he checked the item, fair enough, but the vast majority of people buy online, and they dont get to check them. the problem is far beyond one guy checking his figure carefully in a store - sadly its time to admit there are severe quality issues that need to be addressed. mattel and bill create my dream figures, they really do. the rsc hbk was 100% perfect, same goes for many other figures. so its sad to see how things are going. the series are scattered everywhere, the defining moments line could have been the company goldpot, but wow... we are on here because we love collecting and we love mattels work, but this fella has a point. i to know the pain of going through 4 cases of elites and leaving without the 123 kid! coffee machines, toasters, cars, if its new, the paintwork should be flawless or near it. we.....the collectors! Quality issues are a Mattel issue. This board belongs to RSC. RSC does not handle quality and it shouldn't be addressed here. It should be addressed with Mattel. But people don't like that. They don't want to hear that. Because they want to vent their frustrations. Unfortunately this is not the place to address quality issues.
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Post by theoutlaw1999 on Jul 16, 2016 12:42:55 GMT -5
What is it that people don't understand? Jack told everyone yesterday to call Mattel if you have a QC issue. Stop making threads. They're annoying clutter. READ WHAT JACK SAID ABOUT QCSorry but that is rubbish. If we're allowed to critisize the real life wrestlers on this forum then surely it's within our rights to complain about bad quality figure we pay big money for.
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