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Post by fzmadness on Aug 26, 2016 8:17:05 GMT -5
That sucks. Hopefully you get your money back.
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Post by CampCornette on Aug 26, 2016 9:02:32 GMT -5
I'm in the market for a new Bundy as well...the leg snapped off mine awhile back. hopefully they make a new one with a painted/molded singlet. He's on the new wwe lawsuit so no more bundys ever
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Deleted
Joined on: Apr 25, 2024 21:19:52 GMT -5
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Post by Deleted on Aug 26, 2016 11:19:19 GMT -5
Just in the way of an update, the seller got back with me saying she has "spoken with ebay" and also with the post office and that they have advised her to get more pictures from me (in addition to the one in the OP). Then, she says I need to file a complaint with the USPS. She says she wants to take more steps to resolve the situation.
Sounds like a bunch of bullcrap to me, but I'll happily shoot another photo of the front of the envelope so that eBay can verify that it's HER mailing label. It's a clear cut case of seller negligence to me. Naturally, she won't admit that because she doesn't want to refund the money. I've had my beefs with the USPS but there's no way this is their fault.
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Post by ~*Young $ Money*~ on Aug 26, 2016 15:14:36 GMT -5
It sucks people are so crapty. Admit you ed up and refund the money. Sucks you gotta or are probably gunna have to get a whole run around from her.
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Deleted
Joined on: Apr 25, 2024 21:19:52 GMT -5
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Post by Deleted on Aug 27, 2016 0:01:43 GMT -5
She is now claiming she's talked to my post office and they've assured her that they did not deliver a package with missing contents. In so many words, she's suggesting that I am trying to steal the figure from her. She just talks and talks and makes up more and more excuses to keep from having to take responsibility for the shoddy packaging. Now she's saying it's basically my problem and that I need to be filing complaints, making phone calls and putting forth the effort to hunt the figure down. Whatever. I'm elevating it to eBay and hopefully they are wise enough to see through her BS and take my $50 back from her. I don't just want a refund. I want HER to lose that $50.
Sucks for her too that she left me positive feedback before she shipped it. She's got no leverage now. Big negative coming up from me.
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Post by Glorydaysofwrestling on Aug 27, 2016 7:22:52 GMT -5
As soon as you open a dispute through eBay it will get the ball rolling for you. They pretty much always side with the buyer. Just attach the pictures. She'll be forced to give you the refund after about a week. She is now claiming she's talked to my post office and they've assured her that they did not deliver a package with missing contents. In so many words, she's suggesting that I am trying to steal the figure from her. She just talks and talks and makes up more and more excuses to keep from having to take responsibility for the shoddy packaging. Now she's saying it's basically my problem and that I need to be filing complaints, making phone calls and putting forth the effort to hunt the figure down. Whatever. I'm elevating it to eBay and hopefully they are wise enough to see through her BS and take my $50 back from her. I don't just want a refund. I want HER to lose that $50. Sucks for her too that she left me positive feedback before she shipped it. She's got no leverage now. Big negative coming up from me.
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Medieval
Main Eventer
@mattelwwe_medieval
Joined on: Jan 22, 2015 12:46:43 GMT -5
Posts: 4,638
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Post by Medieval on Aug 27, 2016 8:40:01 GMT -5
As soon as you open a dispute through eBay it will get the ball rolling for you. They pretty much always side with the buyer. Just attach the pictures. She'll be forced to give you the refund after about a week. She is now claiming she's talked to my post office and they've assured her that they did not deliver a package with missing contents. In so many words, she's suggesting that I am trying to steal the figure from her. She just talks and talks and makes up more and more excuses to keep from having to take responsibility for the shoddy packaging. Now she's saying it's basically my problem and that I need to be filing complaints, making phone calls and putting forth the effort to hunt the figure down. Whatever. I'm elevating it to eBay and hopefully they are wise enough to see through her BS and take my $50 back from her. I don't just want a refund. I want HER to lose that $50. Sucks for her too that she left me positive feedback before she shipped it. She's got no leverage now. Big negative coming up from me. Not always. I have had buyers open disputes that ebay has sided with me on numerous times. I had the exact same thing happen to me with a dvd. The buyer said wasn't in the envelope when delivered. They tried to open a case but ebay sided with me on it. Mainly because USPS said they would never deliver an open empty envelope..Which is untrue I have had open packages delivered by usps a few times since ebay started in the late 90s.... Awful situation. I hope she pays u back the $50. She can still write updated feedback under the feedback she gave already.
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10
Superstar
Joined on: May 18, 2009 18:36:54 GMT -5
Posts: 619
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Post by 10 on Aug 27, 2016 9:22:10 GMT -5
In fairness to the sender, he actually did a lot more than some eBay sellers (and even some members on here). I've had senders not even bother with the foam and send in a non bubble wrap envelope. And what bugs me even more than that is when you buy multiple figures from someone and ask for them to wrap something (anything) - tissue paper, paper towel, plastic bag, bubble wrap - seriously anything around each figure so they don't rub against one another. As these figures transfer paint marks when they are rubbing up against one another. And more times than I wish to say the sender ignores you and chucks them unprotected in an envelope.
Anyways back to your situation - the sender wasn't to know the envelope would fall apart. Like I said above, he at least used some foam. That can replicate what the bubble wrap does. Firstly you should defo get a full refund, thats a given. But I also believe the postal service should reimburse the sender as technically he is not at fault. He will end up without the figure and no money to show for it otherwise.
Lastly, on the envelope does it say the weight of the package?? If its only a few grams (less than the 200/250odd grams Bundy weighs) I would suggest the figure wasn't in there to begin with.
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Deleted
Joined on: Apr 25, 2024 21:19:52 GMT -5
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Post by Deleted on Aug 27, 2016 10:10:25 GMT -5
In fairness to the sender, he actually did a lot more than some eBay sellers (and even some members on here). I've had senders not even bother with the foam and send in a non bubble wrap envelope. And what bugs me even more than that is when you buy multiple figures from someone and ask for them to wrap something (anything) - tissue paper, paper towel, plastic bag, bubble wrap - seriously anything around each figure so they don't rub against one another. As these figures transfer paint marks when they are rubbing up against one another. And more times than I wish to say the sender ignores you and chucks them unprotected in an envelope. Anyways back to your situation - the sender wasn't to know the envelope would fall apart. Like I said above, he at least used some foam. That can replicate what the bubble wrap does. Firstly you should defo get a full refund, thats a given. But I also believe the postal service should reimburse the sender as technically he is not at fault. He will end up without the figure and no money to show for it otherwise. Lastly, on the envelope does it say the weight of the package?? If its only a few grams (less than the 200/250odd grams Bundy weighs) I would suggest the figure wasn't in there to begin with. Says 1 lbs 0 oz. I don't agree about the envelope. It has glued seams. Who would send a bulky+fragile $50 item in a cheap envelope with glued seams and not tape the seams? Yeah, the foam is better than nothing, but not much, considering you're trusting paper seams with a thin strip of glue on them to hold through shipping and handling. Envelopes like this aren't made for stuff like action figures. TBH I wouldn't even send a trading card to someone in something like this without taping the seams. With a figure in it, all that needs happen is for it to drop into the sorting bin at the wrong angle or have something land on top of it to burst those seams open and then the figure slides right out.
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Post by ~*Young $ Money*~ on Aug 27, 2016 10:27:30 GMT -5
In fairness to the sender, he actually did a lot more than some eBay sellers (and even some members on here). I've had senders not even bother with the foam and send in a non bubble wrap envelope. And what bugs me even more than that is when you buy multiple figures from someone and ask for them to wrap something (anything) - tissue paper, paper towel, plastic bag, bubble wrap - seriously anything around each figure so they don't rub against one another. As these figures transfer paint marks when they are rubbing up against one another. And more times than I wish to say the sender ignores you and chucks them unprotected in an envelope. Anyways back to your situation - the sender wasn't to know the envelope would fall apart. Like I said above, he at least used some foam. That can replicate what the bubble wrap does. Firstly you should defo get a full refund, thats a given. But I also believe the postal service should reimburse the sender as technically he is not at fault. He will end up without the figure and no money to show for it otherwise. Lastly, on the envelope does it say the weight of the package?? If its only a few grams (less than the 200/250odd grams Bundy weighs) I would suggest the figure wasn't in there to begin with. I bought like 3 or 4 figures from s member once and they just jammed them all in a small box. I mean bent figures and everything. They were also played with and I thought they weren't. I won't buy loose anymore unless it's either from an adult collection or just displayed. Light play doesn't mean anything to me
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Post by poindizzle on Aug 27, 2016 10:30:40 GMT -5
I have never shipped a figure that cost more than $20 in an envelope. That is disrespectful to the buyer. I have recieved plenty of figures that way and if they have even a tiny scratch from it I get pretty mad because the price I paid definitely deserves better handling.
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10
Superstar
Joined on: May 18, 2009 18:36:54 GMT -5
Posts: 619
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Post by 10 on Aug 27, 2016 13:41:29 GMT -5
You mentioned above that you don't think USPS are to blame. Surely delivering an empty open envelope could have been avoided. If they hadn't done this, you wouldn't be in this mess right now. You would've received an instant refund for not receiving the item. The minute they delivered the empty envelope it means you are going to have to prove the figure wasn't in there. Which you shouldn't have to do. So in my opinion (excluding the senders poor shipping) it is thanks to USPS that you are currently going through this.
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Post by ~*Young $ Money*~ on Aug 27, 2016 14:24:17 GMT -5
You mentioned above that you don't think USPS are to blame. Surely delivering an empty open envelope could have been avoided. If they hadn't done this, you wouldn't be in this mess right now. You would've received an instant refund for not receiving the item. The minute they delivered the empty envelope it means you are going to have to prove the figure wasn't in there. Which you shouldn't have to do. So in my opinion (excluding the senders poor shipping) it is thanks to USPS that you are currently going through this. Like I mentioned before I got a letter that was all chewed from the usps sorting machine and they put it in another envelope from them saying sorry it was damaged and what not. Didn't help but it at least acknowledged it was damaged
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FUSamBaker
Main Eventer
Biggest crush on Sami Zayn.
Joined on: Sept 6, 2005 19:25:20 GMT -5
Posts: 3,107
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Post by FUSamBaker on Aug 27, 2016 14:39:36 GMT -5
Bottom line...USPS AND the seller are at fault. You mean to tell me no one at the post office not the mailman noticed the package was open? Negligent on both parties!!! No excuses. They should know better!
The seller should have never shipped something that expensive in that. Manila envelops are meant for letters, papers ect NOT items!
Imo dude you have a right to be mad at both. The USPS is getting super lazy and down right chaotic. The seller should learn from their mistake and insure packages. Plus invest in better mailers if they want to be respectable.
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Post by The King Of Crisps on Aug 27, 2016 14:43:31 GMT -5
yea I dont know too many USPS workers who would willingly deliver mail like that.
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Deleted
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Post by Deleted on Aug 27, 2016 16:43:05 GMT -5
You mentioned above that you don't think USPS are to blame. Surely delivering an empty open envelope could have been avoided. If they hadn't done this, you wouldn't be in this mess right now. You would've received an instant refund for not receiving the item. The minute they delivered the empty envelope it means you are going to have to prove the figure wasn't in there. Which you shouldn't have to do. So in my opinion (excluding the senders poor shipping) it is thanks to USPS that you are currently going through this. Yeah, I see your point. Maybe I'll go ahead and open a case with USPS.
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Deleted
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Post by Deleted on Aug 27, 2016 16:51:02 GMT -5
Ok, so the buyer tells me that the item was insured, but she wants me to be the one to file the complaint. Let's say that I file a complaint and they refund the money... will it go to me or to her? Is there a chance she'll end up with my $50, the $50 insurance, and still not give me a refund? Shouldn't it be her that files the complaint since she sent the package? Never been through this before.
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FUSamBaker
Main Eventer
Biggest crush on Sami Zayn.
Joined on: Sept 6, 2005 19:25:20 GMT -5
Posts: 3,107
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Post by FUSamBaker on Aug 27, 2016 18:42:01 GMT -5
Ok, so the buyer tells me that the item was insured, but she wants me to be the one to file the complaint. Let's say that I file a complaint and they refund the money... will it go to me or to her? Is there a chance she'll end up with my $50, the $50 insurance, and still not give me a refund? Shouldn't it be her that files the complaint since she sent the package? Never been through this before. I believe if you file the complaint that you get the money. If she filed then she would get the money. It's a good thing she at least had the sense to insure it. If I were you, I'd suggest to her that she should package her items with more care. It sounds like maybe she's been to this rodeo before haha. She needs to either change her package method or stop selling lol
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10
Superstar
Joined on: May 18, 2009 18:36:54 GMT -5
Posts: 619
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Post by 10 on Aug 27, 2016 19:06:02 GMT -5
Ok, so the buyer tells me that the item was insured, but she wants me to be the one to file the complaint. Let's say that I file a complaint and they refund the money... will it go to me or to her? Is there a chance she'll end up with my $50, the $50 insurance, and still not give me a refund? Shouldn't it be her that files the complaint since she sent the package? Never been through this before. As the buyer you are to open a non received item case with eBay. You will get refunded as plain and simply you did not receive the item. Then the sender is to contact USPS and get reimbursed via the insurance. Where it gets slightly tricky is if the item was tracked. Ebay and Paypal can be an arse to deal with as if the item was tracked and it shows it was delivered they might deny your claim and say the seller has provided tracking info that says the item was delivered. Then you need to (I have no idea how) prove that the envelope was empty. To them anyone can open a package and take out the item, then take a photo and say it was never in there. On the flip side and this is where the senders frustration is understandable is if the tracking shows it was delivered USPS will deny the sender insurance as the item was delivered. Hopefully common sense prevails and you are refunded and USPS reimburses the sender for the lost item. Unfortunately for this to be resolved smoothly, someone(s) has to accept responsibility and as we all know that doesn't come easy for some. And lastly, to answer your actual question - the seller already has the money. When you open the case, if the ruling is in her favor, she won't get another $50. She already has payment for the figure. And she is right that you are the one to open the non received case. Hope that helps. And good luck getting this sorted. I know first hand how annoying it can be.
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Deleted
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Post by Deleted on Aug 27, 2016 20:03:09 GMT -5
FUSamBaker I actually did recommend to her that she at least use a bubble mailer in the future. She refused to acknowledge that there was anything wrong with her packaging and insisted that the post office would have told her if the envelope was not suitable for what she was sending. 10 eBay ruled the case in my favor and closed it, so I've gotten a full refund. I don't know if she gets to keep her $50 or not. I'm glad to get my money back but I wish there was some repercussion against that seller.
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