Post by MWFD on Dec 15, 2016 14:52:04 GMT -5
I tried responding in the previous thread but it got locked. I just wanted to follow-up on the user that said they didn't receive the WM33 figures and received no response from RSC. I understand your pain, but would suggest to hang out, they'll probably get back to you soon. Here's the post I was trying to make in the previous thread...
I had the exact same issue with WresleMania 33 figures not being included. I emailed them my displeasure, especially considering, like you, I purchased the figure when it was available and there was no indication it was out of stock, nor did I receive any email or communication that it wouldn't be shipped. I didn't find out til I opened the box and there was that same note inside.
With that said, I emailed RSC and they responded to me very quickly. While I was unhappy initially with the lack of communication about the out-of-stock figure, I was ultimately satisfied with their service. I even purchased another figure today; something I surely wouldn't have done if they didn't resolve this to my satisfaction.
I've been the first to come on here and criticize RSC in the past in what I feel was deserved criticism, and while I think they could've saved themselves some trouble with this issue by getting ahead of the situation and emailing people that ordered the WrestleMania 33 figures, I must commend them for resolving the issue to my satisfaction.
I had the exact same issue with WresleMania 33 figures not being included. I emailed them my displeasure, especially considering, like you, I purchased the figure when it was available and there was no indication it was out of stock, nor did I receive any email or communication that it wouldn't be shipped. I didn't find out til I opened the box and there was that same note inside.
With that said, I emailed RSC and they responded to me very quickly. While I was unhappy initially with the lack of communication about the out-of-stock figure, I was ultimately satisfied with their service. I even purchased another figure today; something I surely wouldn't have done if they didn't resolve this to my satisfaction.
I've been the first to come on here and criticize RSC in the past in what I feel was deserved criticism, and while I think they could've saved themselves some trouble with this issue by getting ahead of the situation and emailing people that ordered the WrestleMania 33 figures, I must commend them for resolving the issue to my satisfaction.
