Bafio
Mid-Carder
Joined on: Apr 8, 2021 17:54:00 GMT -5
Posts: 153
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Post by Bafio on Sept 22, 2022 6:34:27 GMT -5
Hi guys,
What happened to the MattelCreation site? They changed the prices (converted into local currency at checkout) in a really bad way .. How is it possible to go from 33 $ to 50 euros for a single figure? None of the worst banks apply such a currency exchange.
I wrote them, but I didnt receive any answer yet. |
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ajay182
Mid-Carder
Joined on: Aug 3, 2020 16:53:10 GMT -5
Posts: 322
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Post by ajay182 on Sept 22, 2022 10:29:47 GMT -5
They've started including customs charges into the prices, apparently. But seemingly, over-calculating them.
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Bramahummel
Mid-Carder
Joined on: Jul 11, 2021 14:40:04 GMT -5
Posts: 428
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Post by Bramahummel on Sept 22, 2022 10:34:32 GMT -5
Its an absolute joke. Motu 4pack went from 150 Dollars to 230 Euros 🙄
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ajay182
Mid-Carder
Joined on: Aug 3, 2020 16:53:10 GMT -5
Posts: 322
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Post by ajay182 on Sept 22, 2022 11:18:48 GMT -5
Example below based on UK charges:
If you ordered before they made this change and then got hit with customs charges, the total (figures + shipping + customs) comes to around £74.
If you ordered from the UK today, the total is £85.
They've clearly tried to slide in a little extra margin for themselves here, there's no other real justification for the difference.
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Bafio
Mid-Carder
Joined on: Apr 8, 2021 17:54:00 GMT -5
Posts: 153
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Post by Bafio on Sept 22, 2022 11:23:34 GMT -5
Example below based on UK charges: If you ordered before they made this change and then got hit with customs charges, the total (figures + shipping + customs) comes to around £74. If you ordered from the UK today, the total is £85. They've clearly tried to slide in a little extra margin for themselves here, there's no other real justification for the difference. "little extra margin" Before this change, nobody (european) paid customs because they exported to Belgium and in the finale prize they already included VAT. Now, they overcharged by 40%! Look the price of New Generation Ring. From 250$ to 380 Euros, totally crazy!! I already sent 2 mails to them, what a bad move by mattel! I hope it's a mistake otherwise Im out from the next releases (colosseum collection and next cf project)
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Taylor
Superstar
Joined on: Dec 21, 2013 4:41:06 GMT -5
Posts: 798 
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Post by Taylor on Sept 22, 2022 11:40:21 GMT -5
Yeah, I saw this last night and wondered what was going on. I’ve just received my WWE Mattel Creations Wave 2 sets. These cost me £55 per set, so £110 in total. That’s including the currency conversion fee from my bank. They’ve arrived today with no import taxes payable, as these normally would.
They’re now £76 per set. That’s not very good news going forward with this line and I was looking forward to the previously announced next few series. The RSC waves are gonna be even more expensive, too. All of a sudden the shine has been taken off these from that first wave at £55 shipped to the U.K.
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Warriah'
Main Eventer
Joined on: Dec 22, 2019 19:46:02 GMT -5
Posts: 3,158
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Post by Warriah' on Sept 22, 2022 11:45:53 GMT -5
They've started including customs charges into the prices, apparently. But seemingly, over-calculating them. It's possible that they've done this because a lot of people have had problems with international delivery on the arena. |
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Post by ztj_wwf on Sept 22, 2022 11:47:34 GMT -5
Wow, same here in Canada...I guess no more ordering from there.
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Bafio
Mid-Carder
Joined on: Apr 8, 2021 17:54:00 GMT -5
Posts: 153
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Post by Bafio on Sept 22, 2022 11:53:31 GMT -5
Wow, same here in Canada...I guess no more ordering from there. Even in Canada? My God, what a suicide move by Mattel.
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Post by hbkjason on Sept 22, 2022 12:31:37 GMT -5
I'm pretty much priced out of their retro line now. Figures are cool, but no way I'm paying an extra £30 over what I paid for series one.
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travisT
Mid-Carder
Joined on: Aug 6, 2019 13:35:34 GMT -5
Posts: 496
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Post by travisT on Sept 22, 2022 13:38:09 GMT -5
No sign of mine in England not even a customer fee no reply from them getting worried it’s in Gambia
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muuk76
Superstar
UK Flashback Collector.
Joined on: Apr 21, 2015 12:10:52 GMT -5
Posts: 992
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Post by muuk76 on Sept 22, 2022 14:27:20 GMT -5
No sign of mine in England not even a customer fee no reply from them getting worried it’s in Gambia Gambia 4 LIFE !!!. My ring was chilling in Gambia for two weeks, what's up with that ?. |
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vandamin8or
Superstar
Joined on: Mar 22, 2016 11:14:18 GMT -5
Posts: 683
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Post by vandamin8or on Sept 22, 2022 14:37:36 GMT -5
Looks like Mattel have really  ed us overseas customers over with this one. As if we weren't paying way over the odds compared to the US already. I was looking forward to the upcoming Coliseum Collection but it will now be ridiculously expensive. More and more I'm having to justify this hobby to myself and it's becoming hard to do. |
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ajay182
Mid-Carder
Joined on: Aug 3, 2020 16:53:10 GMT -5
Posts: 322
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Post by ajay182 on Sept 22, 2022 16:14:19 GMT -5
They've started including customs charges into the prices, apparently. But seemingly, over-calculating them. It's possible that they've done this because a lot of people have had problems with international delivery on the arena. Sure, but the issue is they're overcharging by quite a significant amount. For the retros, as an example, the customs fee would be around £12 but they're charging almost double that. |
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RedDevil
Main Eventer
Joined on: Aug 8, 2017 18:43:00 GMT -5
Posts: 1,547
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Post by RedDevil on Sept 22, 2022 17:10:38 GMT -5
Might it even be cheaper to pay the US price and get a friend in the US to receive and send them over to Europe given the size of the mark-up?
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Post by AttitudeLegendCollector on Sept 22, 2022 17:26:02 GMT -5
If they stick with this I’m glad I’ve kept my retro sets MOC, I’ll be selling and getting out of retro collecting. Can’t justify that sort of cash for a product that already needs improving (painted singlets, too many same body types etc).
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Post by Next Man’s Knowing Rock on Sept 22, 2022 19:00:14 GMT -5
No sign of mine in England not even a customer fee no reply from them getting worried it’s in Gambia Gambia 4 LIFE !!!. My ring was chilling in Gambia for two weeks, what's up with that ?. Maybe if GB is in the address, someone somewhere in the process thought “oh that must be Gambia.” |
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Post by SteveHulk on Sept 22, 2022 19:39:33 GMT -5
I've just been on there to check: previously it was $55, plus $15 shipping... which worked out around £60. Now when you go to pay, the $55 suddenly changes to £76 (approx $86!), plus the shipping, for a total of £85 (approx $96 USD).
Absolute madness - this will kill the Retro line, outside of the US orders... nevermind any future crowd-funding items. I dread to think what they'd have charged for the arena with their "new calculations"... 😳
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Bramahummel
Mid-Carder
Joined on: Jul 11, 2021 14:40:04 GMT -5
Posts: 428
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Post by Bramahummel on Sept 23, 2022 1:45:41 GMT -5
I've just been on there to check: previously it was $55, plus $15 shipping... which worked out around £60. Now when you go to pay, the $55 suddenly changes to £76 (approx $86!), plus the shipping, for a total of £85 (approx $96 USD).Absolute madness - this will kill the Retro line, outside of the US orders... nevermind any future crowd-funding items. I dread to think what they'd have charged for the arena with their "new calculations"... 😳 380 Euros |
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originalniceguy
Superstar
Joined on: Jul 6, 2015 15:02:07 GMT -5
Posts: 643
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Post by originalniceguy on Sept 23, 2022 1:49:51 GMT -5
It's possible that they've done this because a lot of people have had problems with international delivery on the arena. Sure, but the issue is they're overcharging by quite a significant amount. For the retros, as an example, the customs fee would be around £12 but they're charging almost double that. There wouldn't have been a customs charge for the UK as the price was below the threshold of £125. |
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