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Post by J-MANN: Tag Team Champion on Mar 8, 2023 13:38:28 GMT -5
Update- so the rep I just got off the phone with told me regretfully they do not have a replacement leg or the actual figure in stock to send me a replacement. That she does have the Wrecking Ambulance in stock and would send me that in its place if that would work for me. This can’t be my only option right? I asked about a refund instead and she’s ‘checking’ on that for me now. Hey guys, just got these today and as soon as I pulled Razor out of the box, his left leg broke off. What do y’all normally do when this happens? The right leg also seems very loose. Almost like something severely weakened the plastic for the drop down hips.    |
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Post by master of the WORLD! on Mar 8, 2023 13:41:59 GMT -5
it sucks you got a bad one but QC issues happen. just return it for a refund
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Post by Jim Cornette’s Wendy’s Order🍔 on Mar 8, 2023 13:42:24 GMT -5
Yikes, I worry about this with these drop down hips 😬
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JP
Main Eventer
Joined on: Jun 24, 2019 13:46:50 GMT -5
Posts: 3,076
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Post by JP on Mar 8, 2023 13:49:29 GMT -5
And this is EXACTLY why I hate the implementation of drop down hips on UE's.
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Biff Slamkovich™
Main Eventer
WF 10+ Year Member
Joined on: Nov 21, 2009 22:53:58 GMT -5
Posts: 3,593
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Post by Biff Slamkovich™ on Mar 8, 2023 13:53:35 GMT -5
I worry about stuff like this because the majority of my collection is in storage at the moment.
When I get around to opening everything and getting it out on display, I'm screwed if older figures break or have QC issues like this.
Feel bad for you OP! Definitely contact Mattel's customer service team and explain the situation.
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Post by AxelSmackdown on Mar 8, 2023 13:58:14 GMT -5
contact mattel cs and they’ll probably give you a check for the amount you paid
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Post by J-MANN: Tag Team Champion on Mar 8, 2023 14:04:20 GMT -5
I’m on the phone with a rep now. Very frustrating.
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Post by cldbld on Mar 8, 2023 14:12:15 GMT -5
The part near his junk looks shiny like it was glued.
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Post by J-MANN: Tag Team Champion on Mar 8, 2023 14:13:29 GMT -5
So you took it out the package and it broke? And then you swapped the head? Or did it break after you swapped the head? If that head was on it before you took it out then someone returned it broken. I swapped the head immediately and then noticed the legs hanging very loosely. So I thought well maybe it’s just the drop down hips, so I tried pushing them back into place but immediately noticed they were almost like a sponge (soft) material and barely hanging on. I moved his leg upwards to look at the plastic between his legs and it completely broke off after doing that. |
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Post by cldbld on Mar 8, 2023 14:26:01 GMT -5
So you took it out the package and it broke? And then you swapped the head? Or did it break after you swapped the head? If that head was on it before you took it out then someone returned it broken. I swapped the head immediately and then noticed the legs hanging very loosely. So I thought well maybe it’s just the drop down hips, so I tried pushing them back into place but immediately noticed they were almost like a sponge (soft) material and barely hanging on. I moved his leg upwards to look at the plastic between his legs and it completely broke off after doing that. Yeah I realized that after looking further into it 😂 still messed up though, they should definitely offer you a voucher (check) in the amount you paid. Be persistent. That rekkin Brock is only 20 bucks definitely not a fair value, unless they give you that PLUS the check then fine. I remember the hole Kane ordeal, they sent me an ultimate Ric flair and a check that I paid for from ringside. |
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fearofdread
Superstar
Joined on: Nov 18, 2010 12:40:53 GMT -5
Posts: 560
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Post by fearofdread on Mar 8, 2023 14:26:17 GMT -5
If they don't give you back your money, I am sure some people, myself for one, would buy some of the pieces off you (a head or two) to help lessen the blow.
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Post by J-MANN: Tag Team Champion on Mar 8, 2023 14:32:10 GMT -5
Well at least 2/3 are good. Absolutely love this AJ and Razor.   |
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Post by cldbld on Mar 8, 2023 14:56:55 GMT -5
Well at least 2/3 are good. Absolutely love this AJ and Razor. On the bright side it was the common version, can always swap at target once they get them in. Now, I don't condone figure swaps in general, but if you buy 1 and then return the broken was AS BROKEN so target doesn't put back on shelf, I say fair game. |
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Post by newgenandy on Mar 8, 2023 15:08:47 GMT -5
I don’t understand this new drop down hip thing even though there was a thread on it
Is it a different type of joint?
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Post by PJ on Mar 8, 2023 15:24:32 GMT -5
I don’t understand this new drop down hip thing even though there was a thread on it Is it a different type of joint? Yes. Instead of a solid barbell stem for the hips to attach to now it has a joint in the center of it of it so you can drop the hips down to get more forward kicking action as the hip/thigh now clears the crotch piece. So basically the stem is no longer one large piece, but rather multiple smaller pieces. |
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Post by newgenandy on Mar 8, 2023 15:40:26 GMT -5
I don’t understand this new drop down hip thing even though there was a thread on it Is it a different type of joint? Yes. Instead of a solid barbell stem for the hips to attach to now it has a joint in the center of it of it so you can drop the hips down to get more forward kicking action as the hip/thigh now clears the crotch piece. So basically the stem is no longer one large piece, but rather multiple smaller pieces. Do they actually ‘drop’ or is that just the terminology? I thought the figures had pretty decent movement anyway. |
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burtgummer
Mid-Carder
Joined on: Jul 8, 2022 22:37:22 GMT -5
Posts: 403
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Post by burtgummer on Mar 8, 2023 15:58:42 GMT -5
Yes. Instead of a solid barbell stem for the hips to attach to now it has a joint in the center of it of it so you can drop the hips down to get more forward kicking action as the hip/thigh now clears the crotch piece. So basically the stem is no longer one large piece, but rather multiple smaller pieces. Do they actually ‘drop’ or is that just the terminology? I thought the figures had pretty decent movement anyway. You pull down on the leg it will drop |
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destino
Superstar
Joined on: Jun 28, 2022 4:57:11 GMT -5
Posts: 664
Member is Online
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Post by destino on Mar 8, 2023 16:01:26 GMT -5
Yes. Instead of a solid barbell stem for the hips to attach to now it has a joint in the center of it of it so you can drop the hips down to get more forward kicking action as the hip/thigh now clears the crotch piece. So basically the stem is no longer one large piece, but rather multiple smaller pieces. Do they actually ‘drop’ or is that just the terminology? I thought the figures had pretty decent movement anyway. Yes, they drop. Figuarts has had these forever, but the Ultimate Jake and Rude also have them. You just pull down on the legs (shouldn’t require much force if any) and then extend the legs to the disturbed position. If you’re just posing figures on a shelf or in a case, this isn’t going to do much for you tbh. But for figure photography it’s going to make some things look much, much better. Like having Bret give Razor the Sharpshooter. |
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Post by GreyHaze:Big Bad Booty Daddy on Mar 8, 2023 16:41:40 GMT -5
Is this Razor the same skin tone as our previous Halls? I'm hoping someone could swap Goldberg's or Triple H's arms just to see how they look on this Hall.
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jjh1292
Mid-Carder
Joined on: May 28, 2021 18:50:27 GMT -5
Posts: 367 
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Post by jjh1292 on Mar 8, 2023 16:49:25 GMT -5
Is this Razor the same skin tone as our previous Halls? I'm hoping someone could swap Goldberg's or Triple H's arms just to see how they look on this Hall. Can someone in this thread please do this? Those tiny arms look terrible on razor. Also, I got the CC series 2 today and I too am not a fan of these drop down hips. The one leg on my Jake the snake sticks out way too far as in the joint wasn’t properly put in, in the factory. |
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