|
|
Post by 1992 on Apr 22, 2010 1:17:55 GMT -5
Well, this morning after class, I dropped by Target to check for UFC series 3, I came up empty handed, but I did manage to find the Rey/Evan Bourne two-pack. I've been dying for an Evan Bourne fig and didn't wanna pass this up since I've only seen it twice ever.
So I buy it, Evan is great, awesome fig, one of my favs from Mattel so far...
Rey Rey's arm falls right off like 40 seconds out of the package. lol
Well, my only real option is the take it back since it's a defective product, but I really don't wanna return the Bourne too since I've only found him twice and it was the only one they had.
Any advice on how to handle this?
|
|
|
|
Post by Lorenzo Alcazar on Apr 22, 2010 1:22:25 GMT -5
Well, this morning after class, I dropped by Target to check for UFC series 3, I came up empty handed, but I did manage to find the Rey/Evan Bourne two-pack. I've been dying for an Evan Bourne fig and didn't wanna pass this up since I've only seen it twice ever. So I buy it, Evan is great, awesome fig, one of my favs from Mattel so far... Rey Rey's arm falls right off like 40 seconds out of the package. lol Well, my only real option is the take it back since it's a defective product, but I really don't wanna return the Bourne too since I've only found him twice and it was the only one they had. Any advice on how to handle this? Find a Basic Rey Mysterio and return the broken one in the Basic box and say it was broken. It's pretty much the truth anyway, you paid for a Rey and it was broken,...you deserve your money back. That way you keep your Evan and get a working Rey Mysterio. |
|
|
|
Post by Thick Justice on Apr 22, 2010 1:23:43 GMT -5
Call Mattel and tell them what happened they usually let you keep it and send you a check for the price of the bad figure.
|
|
saintvinod
Main Eventer
Joined on: Dec 29, 2009 9:42:43 GMT -5
Posts: 1,157
|
Post by saintvinod on Apr 22, 2010 2:20:52 GMT -5
Hmm... i'll go with what my man,Lorenzo said... you get the best of both worlds :-)
|
|
NAЯDO
Main Eventer
Joined on: Feb 9, 2010 6:48:36 GMT -5
Posts: 2,308
|
Post by NAЯDO on Apr 22, 2010 3:04:31 GMT -5
yeah, best advice is to call mattel and tell them about the defective product, I'm pretty sure they will replace the 2 pack.
|
|
Instant Classic
Main Eventer
10 Year Member
Joined on: May 30, 2007 21:03:36 GMT -5
Posts: 1,208
|
Post by Instant Classic on Apr 22, 2010 4:31:53 GMT -5
buy and return the same two pack with the defective mysterio in the new two pack.
|
|
Deleted
Joined on: May 12, 2024 15:27:47 GMT -5
Posts: 0
|
Post by Deleted on Apr 22, 2010 4:33:46 GMT -5
Do what I usually do, Bring both of them back and say rey was broken but you want to keep the bourne.
When they get a replacement you can swap bourne and rey in for a brand new one!
|
|
|
|
Post by PJ on Apr 22, 2010 5:03:11 GMT -5
Call Mattel and tell them what happened they usually let you keep it and send you a check for the price of the bad figure. This. They'll ask you a few questions about the product number (the number on the foot if you don't have the box still) and then they'll send you a manufacturer's coupon for a new one |
|
|
|
Post by sicknicholas on Apr 22, 2010 10:14:13 GMT -5
Man find a figures you hate put it bournes place and your set;)
|
|
|
|
Post by TurboEddie on Apr 22, 2010 14:11:47 GMT -5
Wait for Elite Evan Bourne.
|
|
Billy F'N Shogunn
Main Eventer
Embargo spelled backwards is F'n ograbme
Joined on: Jul 17, 2007 18:27:13 GMT -5
Posts: 2,611
|
Post by Billy F'N Shogunn on Apr 22, 2010 16:31:56 GMT -5
return the whole thing, then just get a loose Bourne on ebay. they're out there, trust me.
|
|
|
|
Post by instant classic on Apr 22, 2010 18:31:06 GMT -5
Keep looking for another rey/bourne pack. Than return the defective one once you find a new one.
|
|
GoCanes84
Main Eventer
Joined on: May 6, 2008 11:03:44 GMT -5
Posts: 1,068
|
Post by GoCanes84 on Apr 22, 2010 19:58:16 GMT -5
Call Mattel! They are VERY helpful and understanding. When I bought my first Elite, Undertaker, his arm ripped off when I was taking the jacket off. It was sort of my fault, but... I mean, his jacket is removeable. So, I told the story to Mattel...gave the product number, upc, store it was bought, etc.....
About 1 week later I received a check(for a Mattel product) in the mail for 16 bucks.
Please don't abuse this though - or else Mattel will not comply, and people who do experience real problems with figures will no longer have Mattel's great service.
|
|
|
|
Post by Next Man’s Knowing Rock on Apr 23, 2010 10:43:30 GMT -5
It just fell off? Not snapped off?
|
|
