Ben
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Post by Ben on Nov 26, 2010 1:58:29 GMT -5
so, i had my zune connected to my computer and i disconnect it so i could listen to it. when i look at the screen there is nothing on it, all black. so i attempt to restart it using back and the top buttom- no dice. so anybody got any idea on how to fix this? please?
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Deleted
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Post by Deleted on Nov 26, 2010 22:50:48 GMT -5
I had a similar problem with my first Zune. It went black and stayed that way for a week. I just left it on the wall charger and it came on. Never figured out why it did that.
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Ben
Main Eventer
WF 10 Year Member
Hi.
Joined on: Aug 1, 2009 22:41:23 GMT -5
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Post by Ben on Nov 27, 2010 4:08:47 GMT -5
I had a similar problem with my first Zune. It went black and stayed that way for a week. I just left it on the wall charger and it came on. Never figured out why it did that. keeps me hopeful. i put it in my wall charger and am staying patient. did yours have a full battery before it went black?
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Post by Edgeman05 on Nov 27, 2010 5:02:29 GMT -5
You try replugging it into your PC?
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Ben
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Hi.
Joined on: Aug 1, 2009 22:41:23 GMT -5
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Post by Ben on Nov 27, 2010 13:24:06 GMT -5
You try replugging it into your PC? yes, and the strange thing is when i do, the software doesnt open up manually. usually when i plug it in with the usb cord the software opens up. also, if i open up the software by clicking it, it doesnt show the device as being connected.
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Post by Edgeman05 on Nov 27, 2010 16:03:06 GMT -5
You try replugging it into your PC? yes, and the strange thing is when i do, the software doesnt open up manually. usually when i plug it in with the usb cord the software opens up. also, if i open up the software by clicking it, it doesnt show the device as being connected. Thats really strange. Usually the hard restart does the trick. But like said before I guess you're going to have to wait the old school way for the battery to die.
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Deleted
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Post by Deleted on Nov 28, 2010 22:09:59 GMT -5
I had a similar problem with my first Zune. It went black and stayed that way for a week. I just left it on the wall charger and it came on. Never figured out why it did that. keeps me hopeful. i put it in my wall charger and am staying patient. did yours have a full battery before it went black? Close to it
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Ben
Main Eventer
WF 10 Year Member
Hi.
Joined on: Aug 1, 2009 22:41:23 GMT -5
Posts: 3,800
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Post by Ben on Nov 28, 2010 22:24:37 GMT -5
yes, and the strange thing is when i do, the software doesnt open up manually. usually when i plug it in with the usb cord the software opens up. also, if i open up the software by clicking it, it doesnt show the device as being connected. Thats really strange. Usually the hard restart does the trick. But like said before I guess you're going to have to wait the old school way for the battery to die. whats the hard restart? i know of the basic one with the back and up, but what's this version?
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Post by Mole on Nov 28, 2010 23:34:40 GMT -5
Thats really strange. Usually the hard restart does the trick. But like said before I guess you're going to have to wait the old school way for the battery to die. whats the hard restart? i know of the basic one with the back and up, but what's this version? If I remember correctly from when I had a non-HD Zune, I think that is the hard reset. Have you tried calling Zune support? It's 1-877-GET-ZUNE (1-877-438-9863)
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Ben
Main Eventer
WF 10 Year Member
Hi.
Joined on: Aug 1, 2009 22:41:23 GMT -5
Posts: 3,800
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Post by Ben on Nov 29, 2010 18:45:14 GMT -5
whats the hard restart? i know of the basic one with the back and up, but what's this version? If I remember correctly from when I had a non-HD Zune, I think that is the hard reset. Have you tried calling Zune support? It's 1-877-GET-ZUNE (1-877-438-9863) ok, i was told to let it charge for 30 mins (currently doing that) then disconect and reconnect the cable and charge for 3 hours. supposedly to calibrate the battery.
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Post by Mole on Nov 29, 2010 19:51:15 GMT -5
If I remember correctly from when I had a non-HD Zune, I think that is the hard reset. Have you tried calling Zune support? It's 1-877-GET-ZUNE (1-877-438-9863) ok, i was told to let it charge for 30 mins (currently doing that) then disconect and reconnect the cable and charge for 3 hours. supposedly to calibrate the battery. Hm. I hope it works. =)
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Ben
Main Eventer
WF 10 Year Member
Hi.
Joined on: Aug 1, 2009 22:41:23 GMT -5
Posts: 3,800
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Post by Ben on Nov 29, 2010 20:52:09 GMT -5
while i wait for the three hours to elapse i would like to thanks you guys. i'm truely grateful.
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Post by raabhimselffanv2 on Nov 29, 2010 21:52:13 GMT -5
I think the problem is that you own a zune.
Hopefully it works out. I looked up on the 'net and that's what it said so yeah.
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Ben
Main Eventer
WF 10 Year Member
Hi.
Joined on: Aug 1, 2009 22:41:23 GMT -5
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Post by Ben on Nov 29, 2010 22:00:11 GMT -5
your lucky i love you japanese table. very lucky.
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Ben
Main Eventer
WF 10 Year Member
Hi.
Joined on: Aug 1, 2009 22:41:23 GMT -5
Posts: 3,800
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Post by Ben on Nov 29, 2010 23:02:23 GMT -5
just an update- it didnt work. i can pay a discounted price for the same 8gb version but i think im going to switch over to ipod.
fml.
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Post by Mole on Nov 30, 2010 7:04:54 GMT -5
just an update- it didnt work. i can pay a discounted price for the same 8gb version but i think im going to switch over to ipod. fml. I hope you don't have too much DRM'ed music, then.
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Ben
Main Eventer
WF 10 Year Member
Hi.
Joined on: Aug 1, 2009 22:41:23 GMT -5
Posts: 3,800
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Post by Ben on Nov 30, 2010 15:36:16 GMT -5
strange! i come home, turn on my labtop, and my zune starts up. very weird experience.
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Deleted
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Post by Deleted on Nov 30, 2010 22:10:11 GMT -5
strange! i come home, turn on my labtop, and my zune starts up. very weird experience. Seems about right. Yeah man I've gone through two Zune's. Not the most reliable. Atleast its up and running though
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Ben
Main Eventer
WF 10 Year Member
Hi.
Joined on: Aug 1, 2009 22:41:23 GMT -5
Posts: 3,800
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Post by Ben on Nov 30, 2010 22:32:49 GMT -5
this is starting to make me kinda angry. it just did the same turn off black screen deal. i guess i just have to restart my computer everysingle time.
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Deleted
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Post by Deleted on Nov 30, 2010 22:36:12 GMT -5
I'd invest in an Ipod, its what I did
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