Deleted
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Post by Deleted on Mar 1, 2011 11:15:38 GMT -5
I literally did nothing to it. I just picked it up and it just fell off. Should I call Mattel?
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Post by Bandalero on Mar 1, 2011 11:17:17 GMT -5
I literally did nothing to it. I just picked it up and it just fell off. Should I call Mattel? first you should grill your kid brother or your pet... |
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Deleted
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Post by Deleted on Mar 1, 2011 11:27:36 GMT -5
I literally did nothing to it. I just picked it up and it just fell off. Should I call Mattel? first you should grill your kid brother or your pet... I have neither. |
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zombiesnake
Mid-Carder
Joined on: Feb 23, 2011 17:15:34 GMT -5
Posts: 271
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Post by zombiesnake on Mar 1, 2011 11:30:53 GMT -5
Yes call Mattel. It's quite possibly a QC thing. Over on their MOTUC line just over a year ago they had big problems with one of the figures due to the plastic used, the torsos broke. It was a really wide spread problem.
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PenguinDeluxe
Main Eventer
20 Refs and Counting
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Post by PenguinDeluxe on Mar 1, 2011 11:30:55 GMT -5
first you should grill your kid brother or your pet... I have neither. Angry ex girlfriend? |
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gawd6sic6™
Main Eventer
" I cross the lines you love to hate "
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Post by gawd6sic6™ on Mar 1, 2011 11:35:41 GMT -5
Yes call Mattel. It's quite possibly a QC thing. Over on their MOTUC line just over a year ago they had big problems with one of the figures due to the plastic used, the torsos broke. It was a really wide spread problem. which one? i have collected that line since the start and havent seen or heard of that problem... |
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zombiesnake
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Post by zombiesnake on Mar 1, 2011 11:49:27 GMT -5
Yes call Mattel. It's quite possibly a QC thing. Over on their MOTUC line just over a year ago they had big problems with one of the figures due to the plastic used, the torsos broke. It was a really wide spread problem. which one? i have collected that line since the start and havent seen or heard of that problem... Really? Because it's pretty much the entire story on the Goddess figure. A lot of people were even getting the figure already broken in the package. |
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Deleted
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Post by Deleted on Mar 1, 2011 12:10:29 GMT -5
They are sending me a voucher for $15. Mattel is awesome!
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Post by johnnypoopypants on Mar 1, 2011 12:43:14 GMT -5
Wait so I can just call Mattel, tell them my figure broke and they'll send me money?
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Post by BoJack Hogan on Mar 1, 2011 12:43:52 GMT -5
Did you have to send the fig back? If so did they offer a prepaid shipping container?
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Post by The Assassin on Mar 1, 2011 12:49:19 GMT -5
please say you had to send the figure to them first, even if you didn't.
because theres some dishonest people around who will try to scam money from mattel otherwise...
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Post by AdamBomb on Mar 1, 2011 12:49:38 GMT -5
Wait so I can just call Mattel, tell them my figure broke and they'll send me money? I'm not even going to say how dishonest that sounds. |
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Post by BoJack Hogan on Mar 1, 2011 12:56:45 GMT -5
Whatever, nevermind then if the pious asses aren't going to allow a straight answer. I was only asking because if you have to send it back it would be easier to just return it at the store. But since you are guilty until proven innocent here, just don't answer at all. I don't appreciate the accusation btw. That was incredibly rude.
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Post by johnnypoopypants on Mar 1, 2011 13:07:50 GMT -5
Wait so I can just call Mattel, tell them my figure broke and they'll send me money? I'm not even going to say how dishonest that sounds. I was just kidding, but doesn't it seem weird they decide to send a voucher an hour after his initial post? How do you prove you bought the figure? |
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Post by The Assassin on Mar 1, 2011 13:09:04 GMT -5
Whatever, nevermind then if the pious asses aren't going to allow a straight answer. I was only asking because if you have to send it back it would be easier to just return it at the store. But since you are guilty until proven innocent here, just don't answer at all. I don't appreciate the accusation btw. That was incredibly rude. sorry i wasn't accusing you, but i can see how you might of thought that. i was speaking generally since theres a lot of bad people in the world who would try to take advantage of mattel (or anyone) to get money. and it would be irresponsible to encourage advertise loopholes like that, should they exist. |
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Deleted
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Post by Deleted on Mar 1, 2011 13:42:22 GMT -5
I'm not even going to say how dishonest that sounds. I was just kidding, but doesn't it seem weird they decide to send a voucher an hour after his initial post? How do you prove you bought the figure? How is it weird? I made a phone call. They asked the details. I gave it to them and they said sorry and said they'd send me a voucher. There was nothing dishonest about what I did. |
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threehgame
Main Eventer
Beyond Bored By You and Your Wrestling
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Post by threehgame on Mar 1, 2011 13:50:21 GMT -5
On one level I have to agree it is dishonest as all hell to lie to get toy vouchers. On the other hand it is the world's largest toy company that famously used toxic paints to cut corners on costs to increase profit margins. I hope people keep in mind karma works both ways, you do bad, even against bad people and you will have bad things happen to you.
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Post by The Assassin on Mar 1, 2011 13:55:18 GMT -5
I was just kidding, but doesn't it seem weird they decide to send a voucher an hour after his initial post? How do you prove you bought the figure? How is it weird? I made a phone call. They asked the details. I gave it to them and they said sorry and said they'd send me a voucher. There was nothing dishonest about what I did. nobody is saying what you did is weird or that you are dishonest. i dont have any doubt that your problem is genuine. a few of us are just concerned that some other people may try to scam money out of mattel by lying about having a broken figure, thats all. |
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Post by johnnypoopypants on Mar 1, 2011 14:00:28 GMT -5
I was just kidding, but doesn't it seem weird they decide to send a voucher an hour after his initial post? How do you prove you bought the figure? How is it weird? I made a phone call. They asked the details. I gave it to them and they said sorry and said they'd send me a voucher. There was nothing dishonest about what I did. It's weird on their part. |
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zombiesnake
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Post by zombiesnake on Mar 1, 2011 14:08:46 GMT -5
This thread seems to be quickly spinning off the rails. To get back on point: I'm glad you got a satisfying resolution crossrhodes83, from what I've seen Mattel is very hands on with their customer service and quality control is a fairly high priority for them so I'm not too surprised they're able to help you out.
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