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Post by slinky462 on Jul 3, 2011 23:29:30 GMT -5
So I bought my figures on Friday. Today I went and explained to them the promotion and they did a return exchange. Now the new receipt says original stuff was bought on July 1st and the exchange was done on July 3rd. Will this be acceptable for the promotion? Any help would be great, thanks guys!
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Deleted
Joined on: May 16, 2024 11:00:16 GMT -5
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Post by Deleted on Jul 3, 2011 23:33:07 GMT -5
I wouldnt think so, since it would still show the original purchase date. I would of just did a return rebuy on the figures. That way the receipt stays up to date.
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Post by AlexWestCollects on Jul 3, 2011 23:34:18 GMT -5
I had the same question. I did an "exchange" to update my receipt for figures I recently bought. I would think it would cuz it still has a transaction date of July 3rd.
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VinMan
Main Eventer
Joined on: Aug 7, 2002 20:09:36 GMT -5
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Post by VinMan on Jul 3, 2011 23:39:39 GMT -5
I just had them refund the purchase and ring it up as a new purchase and now I have July 3 on my dated receipt.
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Post by AlexWestCollects on Jul 3, 2011 23:42:28 GMT -5
I just had them refund the purchase and ring it up as a new purchase and now I have July 3 on my dated receipt. Just to play it safe I'm gonna do the same thing tom. Y take a chance.
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v4vndtta
Main Eventer
By the power of truth, I, while living, have conquered the universe.
Joined on: Jun 28, 2010 7:38:32 GMT -5
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Post by v4vndtta on Jul 3, 2011 23:45:27 GMT -5
I better explain this really well to them to make sure that I get the right date on my receipt
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Post by slinky462 on Jul 3, 2011 23:49:54 GMT -5
I'll prolly go back tomorrow and have them redo it as return and then buy it. Gonna be a pain cause I bought 12 figures total 4 from each of my surrounding toys r us. So I got 3 different receipts. The lady today told me she thought it was weird we had to mail in the upc's with it.
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v4vndtta
Main Eventer
By the power of truth, I, while living, have conquered the universe.
Joined on: Jun 28, 2010 7:38:32 GMT -5
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Post by v4vndtta on Jul 4, 2011 0:00:45 GMT -5
Do I have to do the adjustment at the TRU that I bought it at?
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Post by kjtoys on Jul 4, 2011 0:04:22 GMT -5
i was worried about this too so i had them make out a clean new receipt so mattel wouldnt question it. i returned the figs for my money back, then bought them again.
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Post by kjtoys on Jul 4, 2011 0:14:37 GMT -5
Do I have to do the adjustment at the TRU that I bought it at? nope, you can go to any TRU for a refund
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Post by PJ on Jul 4, 2011 5:27:59 GMT -5
Yes it'll be fine. And you can do it at any TRU. I picked up a figure in Totowa NJ on Saturday and did the return/repurchase yesterday at the Nanuet NY TRU. The only "issue" if you want to call it that was I had to pay like .32 cents more in sales taxe because NJ is .06 cents on the dollar & NY is .08 cents.
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The Highwayman
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JP Deadly
Joined on: Feb 10, 2006 16:19:10 GMT -5
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Post by The Highwayman on Jul 4, 2011 8:19:52 GMT -5
Anybody know if you need to bring the product with you? I would think not because they will have the stock#, but I wasn't sure.
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Post by PJ on Jul 4, 2011 8:22:48 GMT -5
Anybody know if you need to bring the product with you? I would think not because they will have the stock#, but I wasn't sure. No just the receipt is needed.
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The Highwayman
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JP Deadly
Joined on: Feb 10, 2006 16:19:10 GMT -5
Posts: 4,371
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Post by The Highwayman on Jul 4, 2011 8:23:28 GMT -5
Anybody know if you need to bring the product with you? I would think not because they will have the stock#, but I wasn't sure. No just the receipt is needed. Good to know. Thanks PJ!
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Post by mrhoss on Jul 4, 2011 8:57:16 GMT -5
I better explain this really well to them to make sure that I get the right date on my receipt You probably will still get a glassy blank eyed stare. The girl was not happy punching in those numbers.
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geroge86
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Joined on: Oct 21, 2005 12:38:13 GMT -5
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Post by geroge86 on Jul 4, 2011 11:22:22 GMT -5
No Vince for me then. I went Friday and bought Elite 9 Ryder,Miz,Gallows,Kingston and picked up basic 11 Eve,Sheffield and Bryan but since it wasn't yesterday I can't send away for it and there's no way I can get there today and plus I don't want to make things complicated for them. It would have been cool to have but it's no big deal I'm sure another Vince will be made down the road that will be easier to obtain.
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Post by PJ on Jul 4, 2011 11:28:11 GMT -5
No Vince for me then. I went Friday and bought Elite 9 Ryder,Miz,Gallows,Kingston and picked up basic 11 Eve,Sheffield and Bryan but since it wasn't yesterday I can't send away for it and there's no way I can get there today and plus I don't want to make things complicated for them. It would have been cool to have but it's no big deal I'm sure another Vince will be made down the road that will be easier to obtain. The promotion is pretty much all summer. And I think you have like 14 days or more(maybe 30) to return an item with your receipt. So as long as you are back there in the next week or so with your receipt (no need to bring back the figs) you can ask them to do a return and then repurchase them and you'll have the correct date..
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geroge86
Main Eventer
Joined on: Oct 21, 2005 12:38:13 GMT -5
Posts: 2,038
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Post by geroge86 on Jul 5, 2011 15:27:00 GMT -5
No Vince for me then. I went Friday and bought Elite 9 Ryder,Miz,Gallows,Kingston and picked up basic 11 Eve,Sheffield and Bryan but since it wasn't yesterday I can't send away for it and there's no way I can get there today and plus I don't want to make things complicated for them. It would have been cool to have but it's no big deal I'm sure another Vince will be made down the road that will be easier to obtain. The promotion is pretty much all summer. And I think you have like 14 days or more(maybe 30) to return an item with your receipt. So as long as you are back there in the next week or so with your receipt (no need to bring back the figs) you can ask them to do a return and then repurchase them and you'll have the correct date.. That shouldn't be a problem since I'm temporarily living at a motel that's in the same town,I might be able to get down there tomorrow
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Scotty Flamingo
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Post by Scotty Flamingo on Jul 5, 2011 15:34:25 GMT -5
Do all 4 figures for the promotion have to be purchased at same time or can they be spread out over different purchases?
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