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Post by Glovatrix-Brent on Aug 12, 2011 13:30:11 GMT -5
Just got Miz and I can see his front logo is all smudged. Ringside or Mattel themselves? Who do I contact?
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Post by str1ker on Aug 12, 2011 13:36:40 GMT -5
Dang man, that sucks. I hope none of mine ever look like that. I'd try Ringside if that's where you bought it from.
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Post by sunglassessteve on Aug 12, 2011 14:19:41 GMT -5
Its really not that bad i wouldnt worry about it if it were mine. I was expecting too see something horrifying when opening this
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Post by Hemme-TNA on Aug 12, 2011 14:56:14 GMT -5
bad new
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Post by Next Man’s Knowing Rock on Aug 12, 2011 15:06:04 GMT -5
Looks kinda like he should be singing...
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Post by RSCTom on Aug 12, 2011 16:25:24 GMT -5
If you are ok with paying the shipping to get it here and back to you, we can swap it for another one. Unfortunately there just isn't the time in the warehouse to individually inspect the paint jobs of figures. This does very rarely happen, though. Not sure what Mattel would be able to do about it for you to be honest.
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Post by Glovatrix-Brent on Aug 12, 2011 18:01:44 GMT -5
Well I'm decent at painting so I probably can fix it up with the proper pictures. I doubt it happens often really.
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Post by Chewdeezy on Aug 12, 2011 18:28:36 GMT -5
Contact Mattel to see if they will give u a voucher.
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Post by PJ on Aug 12, 2011 18:38:55 GMT -5
It's not broken I'm sure Mattel wouldn't give out a voucher for a paint smudge. They are mass produced toys there's going to be smudges on them.
But what I do is - if it's a figure I ordered online I try and touch it up. If it's a figure I see at retail I pick the best painted one.
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Rob7274
Main Eventer
Joined on: Sept 3, 2010 5:46:16 GMT -5
Posts: 3,821
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Post by Rob7274 on Aug 12, 2011 18:42:24 GMT -5
I think I'd be ok with it, it's on the pants and it really isnt that bad. But it's totally upto you if your not happy Ringside is your best bet. Not buying it at retail means Mattel would'nt give you the right amount back I dont think...
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Post by PJ on Aug 12, 2011 18:44:59 GMT -5
I think I'd be ok with it, it's on the pants and it really isnt that bad. But it's totally upto you if your not happy Ringside is your best bet. Not buying it at retail means Mattel would'nt give you the right amount back I dont think... If it was broken and he purchased it online for more than the MSRP then he'd have to fax them a copy of the receipt. (Yes it has to be a fax)
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Post by sinbotcha on Aug 12, 2011 19:58:56 GMT -5
sux i wood b mad pissed yo
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