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Post by crushcrush on Nov 19, 2011 19:24:18 GMT -5
sold out?
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weizie
Mid-Carder
Joined on: Jan 2, 2010 9:09:03 GMT -5
Posts: 257
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Post by weizie on Nov 19, 2011 19:26:59 GMT -5
order them on monday, just incase the backorders arent filled. If by chance they are, and you get a second set, use it to sell or trade. and make ur money back, or equal to your money back.
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PrideFcF
Main Eventer
Joined on: May 7, 2008 13:26:21 GMT -5
Posts: 3,807
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Post by PrideFcF on Nov 19, 2011 19:31:35 GMT -5
gelatinoustapeworm- The confusion stems from some people getting the response you got, but others getting told directly on the phone that the orders will likely be canceled automatically over the weekend. Plus a mod, or something similar, on Mattycollector said he didn't believe Mattelshop.com would have any way of fulfilling the back orders, since they weren't supposed to have the figures to begin with. It's a 50/50 shot at this point. As far as I know, nobody has officially had their order canceled. That could simply be because its the weekend, or because Mattelshop.com is trying to sort crap out before canceling anything.
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Post by gelatinoustapeworm on Nov 19, 2011 19:41:48 GMT -5
I don't understand why they are giving people two different answers. They need to get their act together and tell us for sure one way or the other. I am a teacher and there is no way I can be at a computer to order these Monday at noon, so I need to know so I can arrange for someone to order them for me. This whole situation has been ridiculous.
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Post by cptbobix on Nov 19, 2011 21:49:31 GMT -5
I think maybe the rep who said they sold out because of an order for 300 was wrong. I think they allocated 300 to sell on the site, so the first 300 will ship. I put in 999 for purchase to see how many were left, and I got a message that the site limits sales to 20 of an item. Don't know if this is for everything or not though.
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bigraj
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PSN: bigraj70501
Joined on: Nov 5, 2010 16:46:40 GMT -5
Posts: 1,779
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Post by bigraj on Nov 19, 2011 21:50:09 GMT -5
Got my shipping notice, too.
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Post by skribbel24 on Nov 19, 2011 21:57:58 GMT -5
So is it sold out or no?
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x
Main Eventer
Joined on: Jul 2, 2007 11:10:15 GMT -5
Posts: 2,721
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Post by x on Nov 19, 2011 22:16:56 GMT -5
It was a human error on MattelShop's behalf. They were never meant to sell it on their website. So it isn't technically sold out. They will still be selling them on MattyCollector.com but I believe they are no longer available from MattelShop.com. Again, human error. It wasn't Mattel trying to scam people or piss people off. It was MattelShop listing an item they weren't supposed to get, on their website.
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Scotty Flamingo
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Posts: 2,295
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Post by Scotty Flamingo on Nov 19, 2011 22:25:19 GMT -5
They should just honor all the orders that were made and then use what is left for Monday. Its not like this would be a big loss if any to Mattel.
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PrideFcF
Main Eventer
Joined on: May 7, 2008 13:26:21 GMT -5
Posts: 3,807
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Post by PrideFcF on Nov 19, 2011 22:32:34 GMT -5
It was a human error on MattelShop's behalf. They were never meant to sell it on their website. So it isn't technically sold out. They will still be selling them on MattyCollector.com but I believe they are no longer available from MattelShop.com. Again, human error. It wasn't Mattel trying to scam people or piss people off. It was MattelShop listing an item they weren't supposed to get, on their website. The error isn't so much that they listed something that they didn't have. Mattelshop did have Rockers sets. They just left them up for sale for over 7hrs, when in reality their personal stock was already depleted. Like you said, there doesn't seem to be an issue at all with the sets themselves now being gone in general. I'd imagine Mattycollector.com has more than enough ready for Monday.
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Post by "The Opportunist" Eric Flair on Nov 20, 2011 0:08:55 GMT -5
Checked my mail and I too received the shipping notice. Whew!
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ClassicCollector
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Very European!
Joined on: Jan 10, 2010 2:26:55 GMT -5
Posts: 2,874
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Post by ClassicCollector on Nov 20, 2011 0:18:29 GMT -5
They should just honor all the orders that were made and then use what is left for Monday. Its not like this would be a big loss if any to Mattel. Oh yeah, great idea, and just leave every person living outside either the US or Canada without a fair chance to pick up their Rockers set. Mattel made a mistake, it's that simple. People getting their Rockers set from them should be feeling lucky, others have to get then (just like the rest) on Monday!
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PrideFcF
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Joined on: May 7, 2008 13:26:21 GMT -5
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Post by PrideFcF on Nov 20, 2011 0:35:58 GMT -5
They should just honor all the orders that were made and then use what is left for Monday. Its not like this would be a big loss if any to Mattel. Oh yeah, great idea, and just leave every person living outside either the US or Canada without a fair chance to pick up their Rockers set. Mattel made a mistake, it's that simple. People getting their Rockers set from them should be feeling lucky, others have to get then (just like the rest) on Monday! I think Monday should certainly be a priority at this point. Then after a couple of days they could maybe see if it's possible to rectify the Mattelshop issue. Either way, I really don't think anyone would be SOL on Monday if Mattel fulfilled the existing orders. The set sold like crazy on Mattelshop.com due to the lower price and discount code. It doesn't mean that there will be a similar volume of orders come Monday. People that were willing, but unable, to buy 4+ on Friday will maybe order 2 come Monday.
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v4vndtta
Main Eventer
By the power of truth, I, while living, have conquered the universe.
Joined on: Jun 28, 2010 7:38:32 GMT -5
Posts: 1,176
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Post by v4vndtta on Nov 21, 2011 14:35:39 GMT -5
I received an email from mattel that it was shipped but according to the UPS site, they don't know what's going on.
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Post by PJ on Nov 21, 2011 15:30:14 GMT -5
I received an email from mattel that it was shipped but according to the UPS site, they don't know what's going on. That's because they processed/packed the package at Mattel on Friday, but it wasn't ready until after UPS picked up for the day. So UPS was notified they have a pickup at Mattel which they'll do today. It will be updated in UPS's system sometime after midnight tonight and 9am tomorrow.
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Post by Gangrel-Brood on Nov 21, 2011 15:33:17 GMT -5
Well, no cancellation email yet, so I guess I'll just stick it out a lil' longer.
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ncchuck
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Joined on: Sept 15, 2011 18:35:27 GMT -5
Posts: 182
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Post by ncchuck on Nov 21, 2011 15:48:32 GMT -5
i got my cancellation email today and they said it would take 3-4 days for the money to be released back into my account oh well i ordered them around 2pm
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Post by Chewdeezy on Nov 21, 2011 15:51:12 GMT -5
Sorry brother, they sold out at like 9 AM PT. i got my cancellation email today and they said it would take 3-4 days for the money to be released back into my account oh well i ordered them around 2pm
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Post by bestintheworld on Nov 21, 2011 16:12:30 GMT -5
Zzzzz i canceled my mattelshop order just now without seeing this.
I have a hunch my backorder won't be fulfilled anyway.
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Post by jrjumpshot on Nov 21, 2011 16:15:33 GMT -5
They haven't cancelled my order yet. I kind of hope they do though since I ordered another set on Mattycollector.com this morning. No biggie if they don't though because I am sure I can move the extra set fairly easily to get my money back or something else I need in my collection.
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