Deleted
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Post by Deleted on Dec 12, 2012 19:14:01 GMT -5
Update: Found in Edmonton , Alberta............... Yikes... hahaha... well at least my figures are still Alive and well downside, wont be delivered till monday..... so a week and a half late easily..... niiiice  Glad I got next day delivery |
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Post by PJ on Dec 12, 2012 20:22:23 GMT -5
Like I said it was mis-loaded...it doesn't happen often because there's two people who look at it while it's getting loaded. The sorter at the top of the belt who splits/sorts the packages to the various outgoing trailers in their area...then the loader who actually loads the trailers. But now that it's the holiday season the actual loaders are more than likely seasonal help and didn't notice that the sorter sent it to the wrong trailer. UPS should be offering to send it next day air to you seeing that is what you had paid for and didn't receive. That's what they did when I was working there. If it doesn't make tonight's flight...they should deliver it Saturday morning. (they used to have Saturday deliveries for NDA packages when I worked there)
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Post by master of the WORLD! on Dec 12, 2012 20:32:20 GMT -5
Once I ordered from rsc and the package must have been stolen from my doorstep because tracking said it was delivered but I never got it :/ I was pretty much screwed out of around 50 bucks.
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Post by PJ on Dec 12, 2012 20:41:15 GMT -5
That or it was delivered to the wrong address and they kept it
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Deleted
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Post by Deleted on Dec 12, 2012 20:42:01 GMT -5
Ya I asked them why it was scheduled for Monday, I said cant you guys do Air or next day since you made a mistake? the lady told me the shipper paid for UPS standard.... bla bla bla...
so basically, ya we screwed up but screw you, wait a little longer
Crazy thing happened today too, i got someone elses figures in the mail, guy had the same name as me, one letter different , had 2 figures, mcfarlane sports
i brought it back into the post and told them their mistake, then when i got home noticed my package has been updated.... must be karma?
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Post by PJ on Dec 12, 2012 21:08:24 GMT -5
Did you contact RSC to confirm what service they used to ship it. Then call UPS back and ask to speak to the center manager for your area
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Deleted
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Post by Deleted on Dec 12, 2012 22:13:13 GMT -5
They Said they used UPS standard. I called ups again and they said its in transit and theres nithing they can do about it  |
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Post by BoneCrunchingCustoms on Dec 12, 2012 22:32:15 GMT -5
I'm glad you got it straightened out but a week and a half late is pretty lame. I had mattycollector lose one of my orders once but they sent out a new one. Their own fault I guess for not providing tracking to Canada.
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Deleted
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Post by Deleted on Dec 13, 2012 2:48:15 GMT -5
Glad it worked out so to speak. You will atleast get your order.
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Post by PJ on Dec 13, 2012 4:11:27 GMT -5
They Said they used UPS standard. I called ups again and they said its in transit and theres nithing they can do about it But did you pay for NDA? And if so are you getting credited the charge? or were you mistaken? |
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Deleted
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Post by Deleted on Dec 13, 2012 8:14:56 GMT -5
they said the shipper would have to ask for the credit... dunno what NDA is.. anyways its a piss off but i may even get my figs by friday.... they told me monday but told rsc friday for delivery
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Post by YES! YES! YES! on Dec 13, 2012 8:47:00 GMT -5
Man, that sucks.
Atleast your getting the figs. Hopefully you can get shipping money back.
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Post by PJ on Dec 13, 2012 11:12:24 GMT -5
NDA = next day air. If you paid RSC to ship via that service someone needs to credit you as you clearly didn't receive that service.
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Post by qdogg on Dec 13, 2012 13:31:21 GMT -5
I had a problem with a package being delivered to the wrong condo but it was just across the way and the guy came back and got it and brought it to me. Other than that, Ive been VERY fortunate, the MOC and loose figures Ive bought from various online places have always come in very good shape as well in terms of cards and stuff.
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Deleted
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Post by Deleted on Dec 13, 2012 21:27:17 GMT -5
hope you get your figs, this happened to me but it was lost only for 3 days.
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promoist
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Post by promoist on Dec 13, 2012 22:26:21 GMT -5
 hope everything works out ok in the end |
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Deleted
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Post by Deleted on Dec 13, 2012 22:44:08 GMT -5
According to RSC tomorrow is the day they should arrive..... heres hoping
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Post by jmendola55 on Dec 13, 2012 22:45:31 GMT -5
Sorry to hear that. Hopefully they find it. Those are two great figures
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Post by jmendola55 on Dec 13, 2012 22:47:31 GMT -5
Ya I asked them why it was scheduled for Monday, I said cant you guys do Air or next day since you made a mistake? the lady told me the shipper paid for UPS standard.... bla bla bla... so basically, ya we screwed up but screw you, wait a little longer Crazy thing happened today too, i got someone elses figures in the mail, guy had the same name as me, one letter different , had 2 figures, mcfarlane sports i brought it back into the post and told them their mistake, then when i got home noticed my package has been updated.... must be karma? Whoops lol just wrote a response to your first post and then read this. Glad they found it. |
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