azraelms
Main Eventer
Joined on: Jun 26, 2010 8:41:07 GMT -5
Posts: 1,950
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Post by azraelms on Aug 23, 2013 20:49:42 GMT -5
Not a fan of rules like this.... Makes me feel like Target doesn't want my money. I use to know the stock room manager at TRU, he would always be more than happy to tell us when trucks were coming in, pull stuff from the back, and even text us when he got what we were looking for. His reasoning was, us as collectors were loyally coming in and spending money at his store, leaving him good feedback. Why wouldn't you want to make money for your company, by him doing this for us, it just made that store my #1 go to spot, now because of Targets unwillingness to pull stuff from the back, I honestly either Dont even bother stopping in, or will make Target my last resort. I def don't even bothering scanning items to see if there are any in the back, because I know even if the shelves were bare & there was something in the back, they still wouldn't bring it out! That is cool that he did that for you - but on the other side of the coin how many other people that didn't speak to the stock room manager stopped going to that store completely because all the good figures were never there. I am not complaining - I do the same thing at my Target in fact - one of my good friends is an overnight stock manager at Target so I know when to be there and such, but I know it can cause a bad situation for the store if they get a reputation for not ever having anything good out.
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Post by cptbobix on Aug 23, 2013 21:48:07 GMT -5
If you really pay attention to the wording on the card, this is to prevent people from requesting specific figures/items more than anything, especially when there is already a decent selection. If there are already 15 Elite figures out, sorry, they shouldn't have to go searching for the specific one a person asks for. Being able to scan is great if there are only a few items on the pegs, or if there are a bunch of one item (such as, say, a Basic Cena), but I do not blame any store that doesn't want to let anyone cherry pick. Now, will a lazy CSR use this as an excuse to not help when they could? Absolutely, but that's just the way it goes.
What a lot of collectors seem to forget is that if the collector pool was cut in half, department stores would be doing just fine. On the aggregate, a much smaller percentage of cash flow comes from toys, especially from February-September. Do you think Target, or Walmart, or Kohls gives a crap if you leave without a Basic Rosa, even if you're ticked that they wouldn't look because only Kane, R Truth, Ryder, Cena, Del Rio, and Barrett were on the pegs? Most collectors are decent, level-headed consumers, but the scummy ones make everyone else look bad - you know, the tool who demands that they get their way, and smugly threatens to contact management. Here's a little tidbit: as someone who worked retail management for several years in college, I had to deal with complaints from time to time, almost always from some hot-head who thought they were deserving of chases, variants, and short packs being strewn before them. They never once got their way if they acted in a dickish manner to myself or my workers. If anyone ever complained after the fact, it never came back to me. And you know what? The store managed to stay open just the same without money from those kind of people.
TLDR - Being nice may not always get you your way, but being an arrogant jerk almost never does.
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Post by HHH316 on Aug 23, 2013 22:08:15 GMT -5
Not saying they're all like this of course, but Hot Wheels collectors can be some of the worst human beings you will ever meet. Never met one, hopefully never will. Consider yourself lucky. Back when I worked at KB, those guys would be standing at our back door on truck delivery days. Not in the store by the stock room, but actually outside the building where we'd unload the trucks. They wanted to get into the cases before we even had a chance to count the boxes. They were vultures.
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Post by jnavo217 on Aug 23, 2013 22:14:35 GMT -5
Never met one, hopefully never will. Consider yourself lucky. Back when I worked at KB, those guys would be standing at our back door on truck delivery days. Not in the store by the stock room, but actually outside the building where we'd unload the trucks. They wanted to get into the cases before we even had a chance to count the boxes. They were vultures. The toys r us by my house is like this...on truck days, these 3 creepy older guys sit outside and whenever some lady gets out of her car with her son to stand by the door, they FLY OUT OF THEIR CARS and up to the doors to stand with her, almost as if to say we were here first!!! I saw them do this like 4 times during Christmas last year when the store opened at 7, was so disturbing and annoying and they always cherry picked the mcfarlane and hot wheels...thankfully they left WWE alone unless a diva was in a set, in which case they'd sometimes grab her just in case she was valuable
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Deleted
Joined on: Oct 5, 2024 0:52:08 GMT -5
Posts: 0
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Post by Deleted on Aug 23, 2013 22:41:08 GMT -5
Years ago, when the Kenner Starting Lineup figures were at their peak, our family had a contact/employee who worked in the toy department of a local store that is no longer in business. Every sunday there were generally be figures in the ads. We would let them know who we were looking for and they would pull them out of the cases and either hide them for us in other departments where nobody would look or hide them in the stock room and bring them out after everybody was gone.
One time in particular I can remember when the Stadium Stars series came out and Frank Thomas was the marquee name of the series. He was (and is still) my favorite MLB player and that is the one I wanted. I think they got 2 cases in that Sunday and he ran 1 per case. We got a tip that they were there and had been pulled for us. So we walk into the store and back to the toy department where there are about 10 other people waiting for them to come out. The employee brings out what they have on a cart and there were 14 since we got the 2 Thomas figures. There were 2 known scalpers there and when they didnt see the Thomas figures they blew a gasket and demanded to know where they were. The employee told them that there were no Thomas's and all they had is what was on the cart. They stormed off all pissed off, a couple other people picked through the cart and about 10 minutes after everybody left we got the Thomas figures.
We would slip the person some money every time we got figures with their help.
I dont collect much anymore so I dont know if that still goes on, but back then it paid to know the right people.
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ToxicTwistOfFate
Main Eventer
Joined on: Nov 7, 2006 0:16:23 GMT -5
Posts: 3,576
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Post by ToxicTwistOfFate on Aug 23, 2013 23:45:30 GMT -5
I don't know if anyone remembers but I brought this up a few years back when Legends 2 came out. I wanted Jake The Snake and asked someone for help. She scanned it and just from seeing what was on the shelf and how many she told me were in the back I knew he was back there. The employee went into the back and the head of toys told her they could not bring anything out for me. I contacted the store manager and was told it was a store wide policy on all collectibles. They are not supposed to bring anything out of the back unless all of the items currently out have been sold.
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Post by Justin on Aug 24, 2013 17:21:12 GMT -5
I was at target and i asked to get the case from the back but the guy said no. My sis came over and was like do they have any in and i said hes not allowed too. he then went on to state the whole "fair game" policy but i pulled out my phone and pretended like i got a text from our cousin who said that they had the new series across the street. The guy said wait and radioed the stock room. They had no figs on the shelf either
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